----==_mimepart_66c4ec0a961a6_2183f9c0336e4d84313719 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tyler,=C2=A0 You can see in Clear Care if the holiday was billed. = =C2=A0Go into the billing tab for the week in question, you will see a (h= ) next to the total rate for the day. =C2=A0I looked at a few clients and= did not see where the Aug 5th holiday was paid. Thanks, Cathy=C2=A0= Billing Help Desk billing@thekey.com 1-866-226-1702 8:00AM-5:00= PM EST Monday-Friday = = On Tue, 20 Aug at 1:54 PM , Timon Page wrote:= Yes, they will need to be paid the differenc= e between regular and 1.5x. Here is the breakdown: = = Caregiver = hrs worked = hrly rate = paid = actual pay owed = diff to be paid out = Bonney, Abigail = 8 = $19.50 = $156.00 = $234.00 = $78.00 = Devi, Lachhmi = 12 = $19.50 = $228.00 = $342.00 = $114.00 = Dziekan, Sywia = 5 = $19.00 = $95.00 = $142.50 = $47.50 = Egu, Elisabeth = 7 = $19.50 = $136.50 = $204.75 = $68.25 = Fagbemi, Abiola = 5 = $20.00 = $100.00 = $150.00 = $50.00 = Froneman, Tracey = 4 = $18.50 = $74.00 = $111.00 = $37.00 = Giardino, Mailu = 5 = $20.50 = $102.50 = $153.75 = $51.25 = Sandhu, Bharti = 4 = $21.00 = $84.00 = $126.00 = $42.00 = Tushar, Tushar = 8.5 = $19.50 = $165.75 = $248.63 = $82.88 = = = = Best regards, =C2=A0Timon Page = = General Manager, Ontario = = = Please note my email address has changed: = = timon.page@thekey.com = = Mobile: (437) 223-0841 = = TheKey.com = = = = = = = = = On Tue, Aug 20, 2024 at 1:26=E2=80=AFPM Germaine Daniels wrote: = = = = Hi Timon, = = I just want to confirm is there any action item needed for payroll as it= pertains to Waterloo CG's?=C2=A0 = = Germaine Daniels = = Payroll Director=C2=A0 germaine.daniels@thekey.com = Phone: 562-784-1800 = = = TheKey.com = = = = = = On Tue, Aug 20, 2024 at 10:22=E2=80=AFAM Timon Page wrote: = = = = Hi Germaine = = The holiday has been added and all Toronto CGs are now correctly compens= ated for Aug 5th. Waterloo CGs however are not and will need to be credit= ed the missing pay on the next pay period.=C2=A0 = Apologies for this. I have entered the holiday for 2025 as well so this = isn't repeated next year. = = = Best regards, =C2=A0Timon Page = = General Manager, Ontario = = = Please note my email address has changed: = = timon.page@thekey.com = = Mobile: (437) 223-0841 = = TheKey.com = = = = = = = On Tue, Aug 20, 2024 at 1:08=E2=80=AFPM Tyler Ferguson wrote: = = = Ok thank you Germaine. = = @Timon Page=C2=A0Please advise,=C2=A0as up until this point this was done= automatically in our system. Our team was not advised we would have to i= nput this manually. = = = Best, = Tyler = = = On Tue, Aug 20, 2024 at 1:02=E2=80=AFPM Germaine Daniels wrote: = = = = Hi Tyler, = = After further research, this is a manual=C2=A0process that=C2=A0needs to= be entered into ClearCare by your team. Payroll does not manage holiday'= s or any inputs=C2=A0in ClearCare. Please make the updates in ClearCare b= y 2:00 PM EST, =