--000000000000d1815c05d9d03fa8 Content-Type: multipart/alternative; boundary="000000000000d1815c05d9d03fa7" --000000000000d1815c05d9d03fa7 Content-Type: text/plain; charset="UTF-8" Hi Tim, Thank you for taking the time to meet yesterday Meeting minutes from our discussion below: - Calgary - Tim to find out what the legal fees we are paying here for? - Montreal - Connor to follow up on why all overtime/holiday wages are hitting the caregiver wages account? - Why are corporate marketing allocations hitting sites that aren't managed by corporate marketing? - Vancouver - Why are the Fancy's concur expenses hitting here and not Winnipeg? - Across all sites: - Continue pursuing opportunities for HCLs. - Is there possibilities for a consolidation of care manager, operation manager, HR personnel roles at the corporate/regional level? - Why do we take marketing spend out of contribution margin for sites? - This was Chen's methodology as he wanted to remove all allocations from office contribution margin. It sounds like we may be using adjusted EBITDA as our office contribution going forward (not adding back marketing or bad debt), stay tuned. - Office compensation expenses as a % of rev across sites (you can reference this tab in your 2021 report as well here ): [image: image.png] Thank you, Connor -- Connor Smith Sr. Financial Analyst * Please note my email has changed: * connor@thekey.com 619-987-3790 TheKey.com [image: TheKey] --000000000000d1815c05d9d03fa7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Thank you for taking the time to meet yest= erday Meeting minutes from our discussion below: Calgary Tim to find out what the legal fees we are pa= ying here for? Montreal Connor to follow up on= why all overtime/holiday wages are hitting the caregiver wages account? Why are corporate marketing allocations hitting sites that aren't= managed by corporate marketing?=C2=A0 Vancouver W= hy are the Fancy's concur expenses hitting here and not Winnipeg? Across all sites: Continue pursuing opportunities for H= CLs. Is there possibilities for a consolidation of care manager, op= eration manager, HR personnel roles at the corporate/regional level? Why do we take marketing spend out of contribution margin for sites?=C2= =A0 This was Chen's methodology as he wanted to remove all = allocations from office contribution margin.=C2=A0 It sounds like we may be= using adjusted EBITDA as our office contribution going forward (not adding= back marketing or bad debt), stay tuned. Office compensation = expenses as a % of rev across sites (you can reference this tab in your 202= 1 report as well here ): Thank you, Connor -- Connor Smith Sr. Financial Analyst Please note my email has changed: <a href=3D"https://brand.thekey.com/esg/connor@thekey.com" rel=3D"noo= pener noreferrer" style=3D"color:rgb(77,77,79)!important;background-color:t= ransparent!important" title=3D"Create new email to " target=3D