Re: Alignment on Phone Tech for TheKey.CA Website

From
Gabriel La <it@thekey.com>
To
Kahl Orr <korr@thekey.com>, Keith Moore <kmoore@thekey.com>
CC
Terrence Vetter <terrence.vetter@thekey.com>, Alexa Graziani <agraziani@thekey.com>, Timothy Thomas <tt@homecareassistance.com>, Dan Watson <dan.watson@thekey.com>, Andy Feldman <afeldman@thekey.com>, Development Team <dev@thekey.com>
Date
Thu, 4 Aug 2022 16:52:41 -0400
Folder
INBOX
--00000000000082127005e5708892 Content-Type: text/plain; charset="UTF-8" Hi Kahl, Looping in our VoIP Admin for visibility +Keith Moore Can we have a quick discussion to review the requirements for this? We are still working on transitioning all the Canadian offices over to 8x8. On Thu, Aug 4, 2022 at 4:34 PM Kahl Orr wrote: > Hi IT team, bumping this up in case it fell through the cracks. > > We need dedicated 8x8 office numbers, CallRail phone pools and will also > need a global catch-all Canadian phone number for the new .ca site. > Ideally, we would like these ready for us to publish on the .ca website by > 8/26/22 at the latest - is that still doable? > > Alexa is currently helping identify how the intake lines will > operationalize with Tim & leadership. > > Please let me know if there are any additional questions or ways I can > help. > > Thanks and talk soon, > > > Kahl Orr > * Please note my email has changed: * > korr@thekey.com > +1-610-507-7863 > TheKey.com > [image: TheKey] > > > On Thu, Jul 21, 2022 at 12:23 PM Kahl Orr > wrote: > >> Hi Team, >> >> We have the phone number information for each of the Canadian Offices >> ready to get set up in 8x8 and CallRail. >> >> You may find the Office info and Phone Numbers on the "Local Office NAP >> Data" tab of our TheKey.CA Roadmap sheet here: >> >> https://docs.google.com/spreadsheets/d/1KDWDYwJaqNkUQiPIO-TT3uj-qEP7sEs4Xb64OzJGdjM/edit?usp=sharing >> >> Please let me know if there's anything else you need to begin getting the >> new corporate numbers set up, or if there's anything I can do to help. >> >> Thanks and talk soon, >> >> >> Kahl Orr >> * Please note my email has changed: * >> korr@thekey.com >> +1-610-507-7863 >> TheKey.com >> [image: TheKey] >> >> >> On Mon, Jun 6, 2022 at 3:52 PM Alexa Graziani >> wrote: >> >>> Please add Timothy and Dan to all meetings for Canada, thanks! >>> >>> On Mon, Jun 6, 2022 at 12:38 PM Kahl Orr >>> wrote: >>> >>>> Hi team, >>>> >>>> We are finalizing our plan for *TheKey.CA Canadian website launch*, >>>> and would like to get aligned with you all on the phone call technology >>>> side of things, especially in regards to 8x8 and CallRail usage. >>>> >>>> Here is our TheKey.CA project roadmap which is still a WIP: >>>> >>>> https://docs.google.com/spreadsheets/d/1KDWDYwJaqNkUQiPIO-TT3uj-qEP7sEs4Xb64OzJGdjM/edit?usp=sharing >>>> >>>> Do you all have availability to meet and review this with Andy and I >>>> this week? >>>> >>>> I have checked everyone's calendar and scheduled us for Thurs at 3:30pm >>>> EST - just let me know if we need to reschedule. >>>> >>>> Thanks and talk soon, >>>> >>>> >>>> Kahl Orr >>>> * Please note my email has changed: * >>>> korr@thekey.com >>>> +1-610-507-7863 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> Alexa Graziani >>> Senior Marketing Manager - Consumer Growth >>> * Please note my email has changed: * >>> agraziani@thekey.com >>> (650) 416-1538 Ext. 181538 >>> TheKey.com >>> [image: TheKey] >>> >> -- Gab

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