--0000000000000254b306252b56f7 Content-Type: text/plain; charset="UTF-8" Hello, I hope you are all well. Our official Family Room transition date is Monday, 10/28/2024. Please reach out to your team members and ask them to reach out to their Client Contacts this week. The goal is to confirm their email addresses, inform them of the transition, and invite them to the Family Room. Contacts will be receiving an email inviting them to login for the first time and we don't want them to disregard it. Client Contacts will need to confirm their email through the invitation and login for the first time in order to access the Family Room in the future. The invitation will also include a distinct URL that they can save/bookmark to access their loved one's care. I have also created a document that will help guide team members on How to invite a client contact to the Family Room . Please share this link with your team members. I am here to help and support through this transition, so please let them know they can reach out to me with any questions! I appreciate your help on this. Thanks, *Tala Barakat* Product Owner [image: TheKey] --0000000000000254b306252b56f7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, I hope you are all well. Our off= icial Family Room transition date is Monday, 10/28/2024. Please reach out t= o your team members and ask them to reach out to their Client Contacts this= week.=C2=A0 The goal is to confirm their email ad= dresses, inform them of the transition, and invite them to the Family Room.= Contacts will be receiving an email inviting them to login for the first t= ime and we don't want them to disregard it. Client Contacts will need t= o confirm their email through the invitation=C2=A0and login for the first t= ime in order to access the Family Room in the future. The invitation will a= lso include a distinct=C2=A0URL that they can save/bookmark to access their= loved one's care.=C2=A0 I have also created a= document that will help guide team members on How to invite a client contact to the Family Room . Please share thi= s link with your team members. I am here to help a= nd support through this transition, so please let them know they can reach = out to me with any questions! I appreciate=C2=A0yo= ur help on this. Thanks, Tala Barakat Product Owner --0000000000000254b306252b56f7--