--Apple-Mail-520535C8-C275-4F5C-A302-DCB5683C5D6F Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Hi Christina,=20 Originally we agreed to come on board Jan 9th and it took longer than antici= pated for you to find care givers, resulting in Joan incurring excessive fee= s with the other company. In fairness, I do not believe she should be billed= due to the delays your end.=20 If you intend to bill additional fees kindly point out the clause in the con= tract. Regards, David Bevan=20 > On Feb 12, 2020, at 3:00 PM, Christina Leo w= rote: >=20 > Hi David, >=20 > Well noted, we will cancel the services, tonight will be the last night of= care. As agreed with my supervisor Tim you had signed an agreement that agr= ees to stay with us for one month, this being said we will bill the balance o= n the next invoice.=20 >=20 > We can also provide hourly care during the week as well, this could be an o= ption to consider. Our minimum hours of commitment is 16 hours a week 4 hour= s at a time, we can work 4hours a day 4 times a week.=20 >=20 > Please let me know if you have any questions. >=20 > Thank you, >=20 > Christina=20 >=20 >> On Wed, Feb 12, 2020 at 1:19 PM David Bevan wrote: >> Hi Christina, >> I just spoke to Valerie and she confirmed that Joan told her she no longe= r needs the home help. >>=20 >> As discussed, Joan does not follow my advice so I am distancing myself fr= om this situation. >>=20 >> Please call Joan and arrange to cancel the service ASAP.=20 >>=20 >>=20 >> Regards, >> David >>=20 >> David Bevan >=20 >=20 > --=20 >=20 > Christina Leo=20 > Care Manager =20 > Tel: 514.907.5065 | Fax: 514.221.4265=20 > cleo@homecareassistance.com | homecareassistancemontreal.ca >=20 --Apple-Mail-520535C8-C275-4F5C-A302-DCB5683C5D6F Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Christina, Originally we agreed to come on board Jan 9th and it took l= onger than anticipated for you to find care givers, resulting in Joan incurr= ing excessive fees with the other company. In fairness, I do not believe she= should be billed due to the delays your end. If you intend to bill a= dditional fees kindly point out the clause in the contract. Regards, David Bevan On Feb 12, 2020, at 3:00 PM, Christina Leo &= lt; cleo@homecareassistance.co= m > wrote: Hi David, Well noted, we will cancel the services,= tonight will be the last night of care. As agreed with my supervisor Tim yo= u had signed an agreement that agrees to stay with us for one month, this be= ing said we will bill the balance on the next invoice. We can also provide hourly care during the week as well, this= could be an option to consider. Our minimum hours of commitment is 16 hours= a week 4 hours at a time, we can work 4hours a day 4 times a week. Please let me know if you have any questions. Thank you, Christina On Wed, Feb 12, 2020 at 1:19 PM David Bevan < dbevan@video