----==_mimepart_67a64ac2cc7c8_41e3ff78a5b1fc8157651f2 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Joey,=C2=A0 We do not have any of the iPhone 15 Pro Max models on-ha= nd. The few that were purchased came as part of a deal with our US-based ca= rrier, and were approved for only a small group of users. Since your line i= s with Rogers, that makes the process quite a bit more difficult and signif= icantly more costly. =E2=80=8BI=E2=80=8B'll speak with my management, and s= ee what we can do.=C2=A0 Thank you, Aaron Worob Network/Systems Ad= ministrator aaron.worob@thekey.com =20 =20 On Fri, 7 Feb at 12:11 PM , Subham Banerjee wrot= e: =20 =20 Hi Joseph,=20 =20 Thank you for sharing all the details,=C2=A0=20 I am escalating the ticket to my senior level for check from their end and= resolve your issue. =20 =20 =20 =20 =20 Warm Regards,=20 =20 Subham Banerjee=20 Senior Service Desk Engineer=20 =20 Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com =20 TheKey.com=20 =20 =C2=A0 =20 =20 We are Happy to Assist You!=20 =20 =20 =20 =20 =20 On Fri, 7 Feb at 12:07 PM , JosephTaylor wrote: Good Morning Subham, This is the information = for my current cell phone:=20 Telephone Details: iPhone 12 Make and Model of the handset:=C2=A0No heads= et TheKey Provided mobile (yes/no):=C2=A0Yes Sl. No.:=C2=A0DNPH31KY0F00=C2= =A0(This is the serial number) Area Code :=C2=A0514 =20 =20 Office Location: Montreal (Canada) -=C2=A04464 Saint-Catherine St W, Westmo= unt, Quebec H3Z 1R7 Cell Phone Number: 514-594-3642 Shipping Address (Resid= ential): Apt #102 - 3835 Bd Decarie, Montreal, Quebec, H4A 3J6 ------------= --------------------------------------------------------------------- I wo= uld like to keep the cell phone number but please confirm you have a new=C2= =A0iPhone 15 Pro in stock? =20 =C2=A0 =20 =20 Thank you,=C2=A0 =20 =20 =20 =20 On Fri, Feb 7, 2025 at 11:55=E2=80=AFAM Subham Banerjee wrote:=20 =20 =20 =20 =20 Hi Joseph,=20 =20 Good Day to You!=20 =20 Kindly help me with below details:=20 Telephone Details: Make and Model of the handset:=C2=A0 TheKey Provided = mobile (yes/no):=C2=A0 Sl. No.:=C2=A0 Area Code :=C2=A0 =20 Office Location : Cell Phone Number :=C2=A0=20 =C2=A0=20 Confirm the shipping address. whether its residence or office. =20 =20 Shipping Address (R) or (O): =E2=80=8B =20 =20 =20 =20 Warm Regards,=20 =20 Subham Banerjee=20 Senior Service Desk Engineer=20 =20 Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com =20 TheKey.com=20 =20 =C2=A0 =20 =20 We are Happy to Assist You!=20 =20 =20 =20 =20 =20 On Fri, 7 Feb at 11:50 AM , JosephTaylor wrote= : =20 =20 =20 =20 Good Morning, My company iPhone is running out of battery and storage. = I am often on the road and on phone calls and it is imperative that I have = the highest quality phone. Do you have any iPhone 15 Pros (new) in stock? = This is approved by Regional Director Tim Thomas. Thank you, =20 Joey Taylor=20 Directeur