Re: New Email Support Inquiry from Tim Thomas (Priority)

From
OptinMonster <support@optinmonster.com>
To
Tim Thomas <tt@homecareassistance.com>
Date
hu, 24 Sep 2015 19
Folder
INBOX
This is a message in Mime Format. If you see this, your mail reader does not support this format. --=_66f465d9aca22a777c655df60302173b Content-Type: multipart/alternative; boundary="=_e8913914407ece05fe93910aa24b26e7" Content-Transfer-Encoding: 8bit --=_e8913914407ece05fe93910aa24b26e7 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable -- Please reply above this line --

Hi Tim,

Thanks for conta= cting us. :)

I'm showing conversion stats for all optins in your ac= count -- see
attached screenshot.

Once connected, it's normal to= experience a delay of 24-48 for Google
Analytics to show the most acc= urate statistics.

You can find our guide on Google Analytics here:=
http://optinmonster.com/docs/how-optinmonster-uses-google-analytics-t= o-measure-conversion-analytics/
[1]

Please note the last section:= IMPORTANT THINGS TO KNOW ABOUT HOW
OPTINMONSTER HANDLES ANALYTICS
=
	* REGARDING IMPRESSIONS: Our analytics grabs data based on unique=
impressions and not total impressions. We have done this because we=
want to get the conversion data for the lifespan of the particular
= visitor and not simply every single visit they make. After all, that
i= s the goal – to get a visitor to convert, regardless of how many=
times they visit. :-)
	* REGARDING DASHBOARD DATA: The analytics= we display on our dashboard
is not real-time but cached data. You can= get fairly close to
real-time (about 15-30 minute delay, because of G= oogle) by doing a
_custom date range query_ from the Analytics screen.= Otherwise, our
data is anywhere from 4-6 hours behind based on our ca= che updates.

Let us know if we can help you with anything else. Tha= nks!

Links:
[1]
http://optinmonster.com/docs/how-optin= monster-uses-google-analytics-to-measure-conversion-analytics/

H= ow would you rate the quality of my reply?
Great [1]   = Okay [2]    Not Good [3]

Erica Franz
support@opti= nmonster.com

**Our Standard Support Hours are 9am - 5pm EST, M= onday through
Friday. While we may respond to tickets outside of this= support
window, that is not the norm. Thank you for your patience and= we’ll
respond to any additional questions you may have as soo= n as
possible.**

Links:
[1]
https://secure.helpsc= out.net/satisfaction/57858693/record/319788211/1/
[2]
https://secure= .helpscout.net/satisfaction/57858693/record/319788211/2/
[3]
https:/= /secure.helpscout.net/satisfaction/57858693/record/319788211/3/

=
> On Thu, Sep 24, 2015 at 3:18 PM EDT, Tim Thomas &lt;tt@homecareassi= stance.com&gt; wrote:
>
>
>
> NAME
>
> Tim Thomas
>=
> EMAIL
>
> tt@homecareassistance.com
>
> WEBSITE IN QUEST= ION
>
> homecareassistancemontreal.ca
>
> YOUR COMMITMENT TO H= ELP US HELP YOU! :-)
>
> * I do solemnly declare that

Thread (1)