Re: 167918 John McIntyre - FIN-WELCOME CALL - [#1128489]

From
Sharon Speirs <sspeirs@thekey.com>
To
Alejandro Aponte <clientservice@thekey.com>
CC
sspeirs@homecareassistance.com, laszlo.kovacs@thekey.com, tt@thekey.com, eclark@thekey.com, lito.delapena@thekey.com
Date
Wed, 18 Jun 2025 11:53:05 -0700
Folder
INBOX
--00000000000041011a0637dd24da Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It is not going to be deactivated right away as its possible there will be a 3 month trial or something - more to come but no billing will be happening unless he signs back on Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Wed, Jun 18, 2025 at 11:48=E2=80=AFAM Alejandro Aponte wrote: > Hi Sharon, > > Thank you for that update! We can close this out on our end once the > profile is deactivated in clear care. > > Laszlo, please disregard. > > > Thanks, > > Alejandro Aponte > > > > > > ltci@thekey.com > Long Term Care Insurance Customer Service - (855)-205-8007 > Long Term Care Insurance Fax - (813) 693-5625 > > *Billing@thekey.com * > *866-226-1702* > > > > > On Wed, 18 Jun at 2:45 PM , SharonSpeirs > wrote: > Hi Alejandro > This is no longer happening as the client is not moving forward with > Lifeguard at this time > Sharon > > Sharon, Speirs > > General Manager > Vancouver, BC > Office: 778.279.3634 > sspeirs@thekey.com > > TheKey.ca > > [image: TheKey] > > > > > > > > On Wed, Jun 18, 2025 at 11:42=E2=80=AFAM Alejandro Aponte clientservice@thekey.com> wrote: > >> Hello Laszlo, >> >> I wanted to loop you in on this new Vancouver client. They are a >> LifeGuard Tier 3 client and they have been approved to pay by check in >> advance quarterly. I did not see you were on that email so wanted to loo= p >> you in for visibility and approval. >> >> Attached is the check payer approval email that is currently uploaded to >> the clients files. >> >> ltci@thekey.com >> Long Term Care Insurance Customer Service - (855)-205-8007 >> Long Term Care Insurance Fax - (813) 693-5625 >> >> *Billing@thekey.com * >> *866-226-1702* >> >> >> >> >> >> 1128489:611100 > --00000000000041011a0637dd24da Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It is not going to be deactivated right away as its p= ossible there will be a 3 month trial or something - more to come but no bi= lling will be happening unless he signs back on Sharon = = Sharon, Speirs General Manager Vancouver= , BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca =C2=A0=C2= =A0 <span style=3D"border:none;display:inline-block;o= verfl

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