Re: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18

Hi Germaine!

I agree with the process outlined and would like to suggest the following addition:

* The A/P team will notify Treasury, Payroll , and Accounting once wire transfer has been completed

Thank you!

Joyce G.

Joyce Gonzalez

Assistant Manager, Accounting

620.240.9278
Wichita, KS

[TheKey]<https://homecareassistance.com/>

________________________________
From: Germaine Daniels <germaine.daniels@thekey.com>
Sent: Wednesday, March 12, 2025 1:09 PM
To: Laszlo Kovacs <laszlo.kovacs@thekey.com>
Cc: Joyce Gonzalez <joyce.gonzalez@thekey.com>; Anotte Francois <anotte.francois@thekey.com>; Irin Eva <irin.eva@thekey.com>; An Ly <an.ly@thekey.com>; Timothy Thomas <tt@thekey.com>; Higinio Lopez <higinio.lopez@thekey.com>; Canada Payroll <CanadaPayroll@thekey.com>; Lyndsey Organ <lyndsey.organ@thekey.com>
Subject: Re: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18

Hi Team,

Can we please confirm the following process:

* The payroll team will send an email to A/P requesting a wire transfer and copy the accounting team on the request.
* The A/P team will ensure the wire transfer is processed within 24 to 48 hours depending on time of request and book the transaction to the appropriate payroll bank account.

Please confirm if this is correct.

Thanks,

Germaine Daniels

Director Payroll | TheKey

Email: germaine.daniels@thekey.com<mailto:germaine.daniels@thekey.com>

Mobile: 562.784.1800

[https://lh7-rt.googleusercontent.com/docsz/AD_4nXePFRQf0RV4NOdJoqZb6l--6oeScsF0YJ55gTFgyy14koe9heJoB9LunTptM2L6DWDVjlqDc2jIKcY3gpyEV2CvE7zSbnI1--L8X2OutWbCFPgDbuNyh7l8OidENpG8dKIYIzGbHQ?key=V5mKPZVpqe0VLiGYg_VB1A75]<http://www.thekey.com>

On Tue, Mar 11, 2025 at 10:36 AM Laszlo Kovacs <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>> wrote:

Ok, thanks for the input both. I’d suggest the payment be sent our of AP today, but a confirmation sent to Joyce so the accounting team can reconcile with a direct line of sight.

From: Joyce Gonzalez <joyce.gonzalez@thekey.com<mailto:joyce.gonzalez@thekey.com>>
Sent: Tuesday, March 11, 2025 9:22 AM
To: Anotte Francois <anotte.francois@thekey.com<mailto:anotte.francois@thekey.com>>; Laszlo Kovacs <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>>
Cc: Irin Eva <irin.eva@thekey.com<mailto:irin.eva@thekey.com>>; An Ly <an.ly@thekey.com<mailto:an.ly@thekey.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Higinio Lopez <higinio.lopez@thekey.com<mailto:higinio.lopez@thekey.com>>; Germaine Daniels <germaine.daniels@thekey.com<mailto:germaine.daniels@thekey.com>>; Canada Payroll <CanadaPayroll@thekey.com<mailto:CanadaPayroll@thekey.com>>; Lyndsey Organ <lyndsey.organ@thekey.com<mailto:lyndsey.organ@thekey.com>>
Subject: Re: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18

Apologies for the delay on my end, I think as long as accounting understands the process and is looped in so we know which bank account is used for reconciliation purposes that would be helpful!

Thank you!

Joyce G.

Joyce Gonzalez

Assistant Manager, Accounting

620.240.9278
Wichita, KS

[Image removed by sender. TheKey]<https://homecareassistance.com/>

________________________________

From: Anotte Francois <anotte.francois@thekey.com<mailto:anotte.francois@thekey.com>>
Sent: Tuesday, March 11, 2025 9:20 AM
To: Laszlo Kovacs <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>>
Cc: Joyce Gonzalez <joyce.gonzalez@thekey.com<mailto:joyce.gonzalez@thekey.com>>; Irin Eva <irin.eva@thekey.com<mailto:irin.eva@thekey.com>>; An Ly <an.ly@thekey.com<mailto:an.ly@thekey.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Higinio Lopez <higinio.lopez@thekey.com<mailto:higinio.lopez@thekey.com>>; Germaine Daniels <germaine.daniels@thekey.com<mailto:germaine.daniels@thekey.com>>; Canada Payroll <CanadaPayroll@thekey.com<mailto:CanadaPayroll@thekey.com>>; Lyndsey Organ <lyndsey.organ@thekey.com<mailto:lyndsey.organ@thekey.com>>
Subject: Re: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18

Hey Laszlo,

Not necessarily, AP should not be making payments out of our payroll accounts.

Thanks,

On Mon, Mar 10, 2025 at 5:55 PM Laszlo Kovacs <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>> wrote:

Does it make sense for me to get the AP team access to the US and CAD payroll accounts for this purpose?

From: anotte.francois@thekey.com<mailto:anotte.francois@thekey.com> <anotte.francois@thekey.com<mailto:anotte.francois@thekey.com>>
Sent: Monday, March 10, 2025 4:21 PM
To: 'Joyce Gonzalez' <joyce.gonzalez@thekey.com<mailto:joyce.gonzalez@thekey.com>>; 'Laszlo Kovacs' <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>>; 'Irin Eva' <irin.eva@thekey.com<mailto:irin.eva@thekey.com>>; 'An Ly' <an.ly@thekey.com<mailto:an.ly@thekey.com>>
Cc: 'Timothy Thomas' <tt@thekey.com<mailto:tt@thekey.com>>; 'Higinio Lopez' <higinio.lopez@thekey.com<mailto:higinio.lopez@thekey.com>>; 'Germaine Daniels' <germaine.daniels@thekey.com<mailto:germaine.daniels@thekey.com>>; 'Canada Payroll' <CanadaPayroll@thekey.com<mailto:CanadaPayroll@thekey.com>>; 'Lyndsey Organ' <lyndsey.organ@thekey.com<mailto:lyndsey.organ@thekey.com>>
Subject: RE: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18

Hey Laszlo,

The AP team only have access to the CAD AP bank account.

We do not have access to the other accounts such as the payroll account.

Thanks,

Anotte

From: Joyce Gonzalez <joyce.gonzalez@thekey.com<mailto:joyce.gonzalez@thekey.com>>
Sent: Monday, March 10, 2025 5:05 PM
To: Laszlo Kovacs <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>>; Irin Eva <irin.eva@thekey.com<mailto:irin.eva@thekey.com>>; An Ly <an.ly@thekey.com<mailto:an.ly@thekey.com>>
Cc: Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Higinio Lopez <higinio.lopez@thekey.com<mailto:higinio.lopez@thekey.com>>; Germaine Daniels <germaine.daniels@thekey.com<mailto:germaine.daniels@thekey.com>>; Canada Payroll <CanadaPayroll@thekey.com<mailto:CanadaPayroll@thekey.com>>; Anotte Francois <anotte.francois@thekey.com<mailto:anotte.francois@thekey.com>>; Lyndsey Organ <lyndsey.organ@thekey.com<mailto:lyndsey.organ@thekey.com>>
Subject: Re: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18

Hello!

Could we have this come out of the Canada payroll account?

Thank you!

Joyce G.

Joyce Gonzalez

Assistant Manager, Accounting

620.240.9278
Wichita, KS

[Image removed by sender. TheKey]<https://homecareassistance.com/>

________________________________

From: Laszlo Kovacs <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>>
Sent: Monday, March 10, 2025 3:50 PM
To: Irin Eva <irin.eva@thekey.com<mailto:irin.eva@thekey.com>>; An Ly <an.ly@thekey.com<mailto:an.ly@thekey.com>>
Cc: Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Higinio Lopez <higinio.lopez@thekey.com<mailto:higinio.lopez@thekey.com>>; Joyce Gonzalez <joyce.gonzalez@thekey.com<mailto:joyce.gonzalez@thekey.com>>; Germaine Daniels <germaine.daniels@thekey.com<mailto:germaine.daniels@thekey.com>>; Canada Payroll <CanadaPayroll@thekey.com<mailto:CanadaPayroll@thekey.com>>; Anotte Francois <anotte.francois@thekey.com<mailto:anotte.francois@thekey.com>>
Subject: RE: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18

Ah, got it.

An – Can you help me to get a wire setup to convey this payment? Thanks,

From: Irin Eva <irin.eva@thekey.com<mailto:irin.eva@thekey.com>>
Sent: Monday, March 10, 2025 3:02 PM
To: Laszlo Kovacs <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>>
Cc: Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Higinio Lopez <higinio.lopez@thekey.com<mailto:higinio.lopez@thekey.com>>; Joyce Gonzalez <joyce.gonzalez@thekey.com<mailto:joyce.gonzalez@thekey.com>>; Germaine Daniels <germaine.daniels@thekey.com<mailto:germaine.daniels@thekey.com>>; Canada Payroll <CanadaPayroll@thekey.com<mailto:CanadaPayroll@thekey.com>>
Subject: Re: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18

Hi Laszlo,

We usually do e-transfer these kinds of issues.

As per our previous conversation, the e-transfer moved to the wire transfer.

Thanks,

Irin

On Mon, Mar 10, 2025 at 3:58 PM Laszlo Kovacs <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>> wrote:

Can we just push this from Payroll as we normally do, but ask for it to be expedited?  I’d prefer for it to flow through the normal workflow.

From: Irin Eva <irin.eva@thekey.com<mailto:irin.eva@thekey.com>>
Sent: Monday, March 10, 2025 2:43 PM
To: Laszlo Kovacs <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>>
Cc: Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>; Higinio Lopez <higinio.lopez@thekey.com<mailto:higinio.lopez@thekey.com>>; Joyce Gonzalez <joyce.gonzalez@thekey.com<mailto:joyce.gonzalez@thekey.com>>; Germaine Daniels <germaine.daniels@thekey.com<mailto:germaine.daniels@thekey.com>>; Canada Payroll <CanadaPayroll@thekey.com<mailto:CanadaPayroll@thekey.com>>
Subject: Re: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18

Yes. I have her new Account. Sorry for forgetting to add. Hre is it:

[cid:image001.png@01DB9282.04EB87F0]

Thanks,

Irin

On Mon, Mar 10, 2025 at 3:29 PM Laszlo Kovacs <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>> wrote:

Her account closed?

From: Irin Eva <irin.eva@thekey.com<mailto:irin.eva@thekey.com>>
Sent: Monday, March 10, 2025 11:20 AM
To: Laszlo Kovacs <laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>>
Cc: Higinio Lopez <higinio.lopez@thekey.com<mailto:higinio.lopez@thekey.com>>; Joyce Gonzalez <joyce.gonzalez@thekey.com<mailto:joyce.gonzalez@thekey.com>>; Germaine Daniels <germaine.daniels@thekey.com<mailto:germaine.daniels@thekey.com>>; Canada Payroll <canadapayroll@thekey.com<mailto:canadapayroll@thekey.com>>
Subject: Fwd: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18

Hi Laszlo,

Could you please transfer payment to Marites Ballad, a caregiver in Vancouver?

Due to account closure, her salary returned to us for the Mar 07, 2025 pay date.

Company: Orofresh Enterprises Inc.
Pay Date: Mar 07, 2025
Name: Marites Ballad
Email: marites_ballad@yahoo.com<mailto:marites_ballad@yahoo.com>
Phone: 604-781-4174 (m)
Net Amt: $1,155.46 (CAD)

Reason: 905 - ACCOUNT CLOSED

Thanks,

Irin

From: service@dayforce.com<mailto:service@dayforce.com> <service@dayforce.com<mailto:service@dayforce.com>>
Date: Sat, Mar 8, 2025 at 10:05 AM
Subject: Dayforce Stop/Reject Report - PPG5251-03/08/2025 09:05:18
To: SF-eft-stop-reject@ceridian.com<mailto:SF-eft-stop-reject@ceridian.com> <sf-eft-stop-reject@ceridian.com<mailto:sf-eft-stop-reject@ceridian.com>>, irin.eva@thekey.com<mailto:irin.eva@thekey.com> <irin.eva@thekey.com<mailto:irin.eva@thekey.com>>

[Image removed by sender.]

Report of Stops, Rejects and Recalls

ER

SEQ NO

NET AMT

EE

CHEQUE DATE

STATUS

REFERENCE NO.

NAME

5251

L5967155

1,155.46

000002517

2025-03-07

EFT REJECT - REFUND TO BANK

REJ-905

BALLAD MARITES

This email notification confirms the acceptance of a stop payment order placed by you for the item(s) shown above (the "Payment Item"). Accordingly, your company has been issued a refund in the above noted amount as per your authorized and / or chosen method of refund.

PLEASE NOTE that under the Bills of Exchange Act, even though a stop payment has been placed on the Payment Item, Dayforce will still be required to honor payment of the Payment Item if presented for payment by a "Holder in Due Course" (as defined under the Act). The most common example of this is if the payee cashes the Payment Item at a cheque cashing / advance outlet (such as a Money Mart) or other financial institution. Accordingly, in consideration of Dayforce processing the stop payment and crediting your account, you expressly agree to indemnify and hold Dayforce harmless from any loss or damage related to such Payment Item (including without limitation, any future negotiation or collection attempt made by a Holder in Due Course), and agree that Dayforce will have the right (without limitation) to deduct from your account the amount of the Payment Item should Dayforce be required to honor payment of the Payment Item.

***REJECT CODE LISTING***

900 - INVALID BANK

911 - ACCOUNT FROZEN

902 - CANNOT TRACE

912 - INVALID ACCOUNT NUMBER

903 - PAYMENT RECALLED

913 - OTHER

904 - POST/STALE DATED

914 - INCORRECT PAYEE

905 - ACCOUNT CLOSED

915 - REFUSED BY PAYEE

906 - ACCOUNT TRANSFERRED

998 - NO AGREEMENTS FOR RET

910 - PAYEE DECEASED

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For All Kind of Payroll Inquiries Please Copy Canada Payroll Email - canadapayroll@thekey.com<mailto:canadapayroll@thekey.com>

Irin Nahar Eva, PCP, PLP (CPM)

Payroll Supervisor

647-932-6409

irin.eva@thekey.com<mailto:irin.eva@thekey.com>

[Image removed by sender. See the source image]

For All Kind of Payroll Inquiries Please Copy Canada Payroll Email - canadapayroll@thekey.com<mailto:canadapayroll@thekey.com>

Irin Nahar Eva, PCP, PLP (CPM)

Payroll Supervisor

647-932-6409

irin.eva@thekey.com<mailto:irin.eva@thekey.com>

[Image removed by sender. See the source image]

For All Kind of Payroll Inquiries Please Copy Canada Payroll Email - canadapayroll@thekey.com<mailto:canadapayroll@thekey.com>

Irin Nahar Eva, PCP, PLP (CPM)

Payroll Supervisor

647-932-6409

irin.eva@thekey.com<mailto:irin.eva@thekey.com>

[Image removed by sender. See the source image]

Anotte Francois

Disbursements Sr. Director

anotte.francois@thekey.com<mailto:anotte.francois@thekey.com>

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