Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA Licence Application - Request for Additional Information

Hi,

Will I be getting the updated letter today?  I will need to submit it
tomorrow.

Sean

On Mon, Nov 10, 2025 at 9:15 AM Sean Cygan <scygan@thekey.com> wrote:

> Ok, thanks for the update.
>
> On Mon, Nov 10, 2025 at 9:02 AM Michael Jichetti <
> michael.jichetti@thekey.com> wrote:
>
>> We are working in the tax certificate.
>>
>> *Michael Jichetti*
>>
>> Head of Tax
>>
>> Email: Michael.Jichetti@thekey.com
>>
>>
>>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>> On Mon, Nov 10, 2025 at 12:00 PM Dylan Hodson <dylan.hodson@thekey.com>
>> wrote:
>>
>>> Hi Sean,
>>>
>>> For the language amendment, I had to reach out to the issuer to request
>>> a language change. They are working through it and will let me know an
>>> update as soon as they have one.
>>>
>>> Thanks,
>>> Dylan
>>>
>>> On Mon, Nov 10, 2025 at 8:55 AM Sean Cygan <scygan@thekey.com> wrote:
>>>
>>>> Hi Team, I was just following up on this request.  I will need it back
>>>> by 11/12/2025.  Sean
>>>>
>>>> On Thu, Nov 6, 2025 at 12:38 PM Michael Jichetti <
>>>> michael.jichetti@thekey.com> wrote:
>>>>
>>>>> I can look into the tax compliance. Adding Dylan for the amendment to
>>>>> the language as he took over for Laszlo. Thank you
>>>>>
>>>>>
>>>>> *Michael Jichetti*
>>>>>
>>>>> Head of Tax
>>>>>
>>>>> Email: Michael.Jichetti@thekey.com
>>>>>
>>>>>
>>>>>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>>
>>>>> On Thu, Nov 6, 2025 at 3:29 PM Sean Cygan <scygan@thekey.com> wrote:
>>>>>
>>>>>> @Michael Jichetti <michael.jichetti@thekey.com> FYI
>>>>>>
>>>>>> ---------- Forwarded message ---------
>>>>>> From: Timothy Thomas <tt@thekey.com>
>>>>>> Date: Thu, Nov 6, 2025 at 6:41 AM
>>>>>> Subject: Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA
>>>>>> Licence Application - Request for Additional Information
>>>>>> To: Compliance <compliance@thekey.com>
>>>>>>
>>>>>>
>>>>>> Hi Compliance,
>>>>>>
>>>>>> Laszlo helped us secure a letter of credit for our agency permit in
>>>>>> ontario. They need an amendment to the language in the letter. I've
>>>>>> attached the original for your reference.
>>>>>>
>>>>>> Thank you
>>>>>> Tim
>>>>>>
>>>>>> On Thu, Nov 6, 2025 at 8:52 AM Dragan, Katia (MLITSD) <
>>>>>> Katia.Dragan@ontario.ca> wrote:
>>>>>>
>>>>>>> Hello,
>>>>>>>
>>>>>>> I am just writing to ask that you confirm having received this
>>>>>>> email.
>>>>>>>
>>>>>>> Thank you,
>>>>>>>
>>>>>>> *Katia Dragan*
>>>>>>>
>>>>>>> Bilingual Licensing Review Assessor |  Temporary Help Agency &
>>>>>>> Recruiter Licensing Unit
>>>>>>>
>>>>>>> Ministry of Labour, Immigration, Training & Skills Development |
>>>>>>> Ontario Public Service
>>>>>>>
>>>>>>> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>>>>>>>
>>>>>>> *Taking pride in strengthening Ontario, its places and its people*
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *Katia Dragan*
>>>>>>>
>>>>>>> Évaluatrice bilingue des demandes de permis  |  Permis d’agence de
>>>>>>> placement et de recruteur
>>>>>>>
>>>>>>> Ministère du Travail, de l’Immigration, de la Formation et du
>>>>>>> Développement des compétences |  Fonction publique de l’Ontario
>>>>>>>
>>>>>>> katia.dragan@ontario.ca
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *Fiers de renforcer l'Ontario, ses lieux et sa population*
>>>>>>>
>>>>>>>
>>>>>>> ------------------------------
>>>>>>> *From:* Katia Dragan <katia.dragan@ontario.ca>
>>>>>>> *Sent:* Thursday, October 30, 2025 8:46 AM
>>>>>>> *To:* compliance@thekey.com <compliance@thekey.com>; tt@thekey.com <
>>>>>>> tt@thekey.com>
>>>>>>>
>>>>>>
>>>>>>> *Subject:* BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA
>>>>>>> Licence Application - Request for Additional Information
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> 10/30/2025
>>>>>>>
>>>>>>> ARYA HEALTHY LIVING INC.
>>>>>>> unit 104-375 University Avenue East
>>>>>>> <https://www.google.com/maps/search/375+University+Avenue+East+%0D%0AWaterloo,+ON+N2K+3M7+%0D%0ACanada?entry=gmail&source=g>
>>>>>>> Waterloo, ON N2K 3M7
>>>>>>> <https://www.google.com/maps/search/375+University+Avenue+East+%0D%0AWaterloo,+ON+N2K+3M7+%0D%0ACanada?entry=gmail&source=g>
>>>>>>> Canada
>>>>>>> <https://www.google.com/maps/search/375+University+Avenue+East+%0D%0AWaterloo,+ON+N2K+3M7+%0D%0ACanada?entry=gmail&source=g>
>>>>>>>
>>>>>>> *By Email compliance@thekey.com
>>>>>>> <compliance@thekey.com>; tt@thekey.com <tt@thekey.com>*
>>>>>>>
>>>>>>> *Re: Application ID BLA-0000002955, ARYA HEALTHY LIVING INC.*
>>>>>>>
>>>>>>> This is in regards to the above-noted application under the
>>>>>>> Employment Standards Act, 2000 for a licence to operate as a
>>>>>>> temporary help agency.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *We require the following additional information:*
>>>>>>>
>>>>>>>
>>>>>>> *Irrevocable Letter of Credit*
>>>>>>> I have reviewed the security provided in connection with your
>>>>>>> application. The ILOC requires an amendment.
>>>>>>>
>>>>>>> *The first paragraph of your ILOC states: *
>>>>>>>
>>>>>>>    - WE, JPMORGAN CHASE BANK, N.A., TORONTO BRANCH, ATTN: STANDBY
>>>>>>>    LETTER OF CREDIT UNIT, SUITE 4500, TD BANK TOWER, 66 WELLINGTON
>>>>>>>    STREET WEST, TORONTO, ONTARIO M5K
>>>>>>>    <https://www.google.com/maps/search/66+WELLINGTON+STREET+WEST,+TORONTO,+ONTARIO+M5K?entry=gmail&source=g>
>>>>>>>    1 E7, CANADA (EITHER "WE" OR THE "BANK") HEREBY ISSUE TO AND IN YOUR FAVOUR
>>>>>>>    OUR IRREVOCABLE STANDBY LETTER OF CREDIT* FOR THE ACCOUNT HCA
>>>>>>>    HOME CARE ASSISTANCE CANADA INC., 1100 - 1055 WEST GEORGIA STREET,
>>>>>>>    VANCOUVER, BRITISH COLUMBIA, V6E 3P3
>>>>>>>    <https://www.google.com/maps/search/1055+WEST+GEORGIA+STREET,+VANCOUVER,+BRITISH+COLUMBIA,+V6E+3P3?entry=gmail&source=g>
>>>>>>>    FOR AND ON BEHALF OF ARYA HEALTHY LIVING INC. *375 UNIVERSITY
>>>>>>>    AVENUE EAST, UNIT 104, WATERLOO, ONTARIO, N2K 3M7
>>>>>>>    <https://www.google.com/maps/search/375+UNIVERSITY+AVENUE+EAST,+UNIT+104,+WATERLOO,+ONTARIO,+N2K+3M7?entry=gmail&source=g> (THE
>>>>>>>    "CUSTOMER") FOR AN AMOUNT NOT TO EXCEED CAD 25,000.00 (CANADIAN TWENTY-FIVE
>>>>>>>    THOUSAND AND 00/100 DOLLARS) IN LAWFUL MONEY OF CANADA.
>>>>>>>
>>>>>>> *Per the ministry template
>>>>>>> <https://u46563450.ct.sendgrid.net/ls/click?upn=u001.zQSaZ-2FKAhVS1v07ioc6WKo-2BeJwv3PapSvlpyFiirF0SmcAj8qNdh6ri-2BEP3XfvDYpNsSVYfr9V2wrAcaoYMHQg-3D-3Dwdzh_utKfyxUK-2BPqBvpA03OySq6-2FcQjwhnl0pJ0NKpESjjbJ1oGQgX4zJBjHlTK-2BJCQ0ev0Zsr3I4-2BNuKbmrni8kyVUKRa2OUG9mqvE6UBMQCQlwqjHWQIrzcEqrpBxEQlrf0WHwDrDckz94nXocICm2nvfzH-2B659NGPckOeLiruGPkmDynRy0ZiClZGw7YPr1BloEIceZlGO-2FVKQ8B5-2B4x3p5g-3D-3D>,
>>>>>>> the first paragraph must be replaced with the following: *
>>>>>>>
>>>>>>>    - WE, JPMORGAN CHASE BANK, N.A., TORONTO BRANCH, ATTN: STANDBY
>>>>>>>    LETTER OF CREDIT UNIT, SUITE 4500, TD BANK TOWER, 66 WELLINGTON
>>>>>>>    STREET WEST, TORONTO, ONTARIO M5K
>>>>>>>    <https://www.google.com/maps/search/66+WELLINGTON+STREET+WEST,+TORONTO,+ONTARIO+M5K?entry=gmail&source=g>
>>>>>>>    1 E7, CANADA (EITHER "WE" OR THE "BANK") HEREBY ISSUE TO AND IN YOUR FAVOUR
>>>>>>>    OUR IRREVOCABLE STANDBY LETTER OF CREDIT* FOR THE ACCOUNT OF
>>>>>>>    ARYA HEALTHY LIVING INC.* 375 UNIVERSITY AVENUE EAST, UNIT 104,
>>>>>>>    WATERLOO, ONTARIO, N2K 3M7
>>>>>>>    <https://www.google.com/maps/search/375+UNIVERSITY+AVENUE+EAST,+UNIT+104,+WATERLOO,+ONTARIO,+N2K+3M7?entry=gmail&source=g> (THE
>>>>>>>    "CUSTOMER") FOR AN AMOUNT NOT TO EXCEED CAD 25,000.00 (CANADIAN TWENTY-FIVE
>>>>>>>    THOUSAND AND 00/100 DOLLARS) IN LAWFUL MONEY OF CANADA.
>>>>>>>
>>>>>>> In other words, the security must be issued to the account of the
>>>>>>> applicant business. We cannot accept a security issued to the account of
>>>>>>> another business on behalf of the applicant.
>>>>>>>
>>>>>>> Kindly ask the bank to issue an amendment to resolve this issue.
>>>>>>>
>>>>>>> If this is not possible, you may wish to look into a new ILOC, or a
>>>>>>> surety bond, in order to meet the security requirement.
>>>>>>>
>>>>>>>
>>>>>>> *Tax Compliance Verification (TCV)*
>>>>>>>
>>>>>>> I have completed a TCV check using the Ministry of Finance's (MoF)
>>>>>>> online portal. *The TCV check we conducted for 23-019689-TCV has
>>>>>>> returned a result of: Non-compliant. *
>>>>>>>
>>>>>>>
>>>>>>> In my previous experience, this generally occurs because the
>>>>>>> applicant has not entered the TCV portal
>>>>>>> <https://u46563450.ct.sendgrid.net/ls/click?upn=u001.zQSaZ-2FKAhVS1v07ioc6WKuR8JhXXad2gTwsFXjpdAA-2BUQs-2BaT9Ilng2p99i4RAdFgEYDWl1LU-2BWY3nsZn-2FqrE-2B6qwS4ZCk1rR6sULMGhffkSCVfj2CgFOV1eVLH1i14UzqVFimGF-2FPp-2BPUq6Z2w-2BstxzctuUcvTeLYYFzmYqfwdfdyJdohCLODWX5Hq61cy4tTVWA5jcoWIWl0nCJqBdgFbVreQMEQrik4mWozaPa6SszmL-2B7all-2FO2B-2FWRE-2FG2BwlIAfCwj758-2Bq52viUFErCfelMIwOOioeH-2Ba1jbHh9NCyL-2BRKtRo3cVaP5LHBER1Pa7-2FGUdoAqZoMa6vaK5519IuNsRlmM1kn-2Baj3rZOw0GbYFeHXRzDUlxzSxclbRLd2FXGpUZiOOEVD96C6kQxpasTh-2FEpiwGHShgVlqU1aDPvyGjvWLIbwQ5bEwe7ZCp9ALU-2FZ7WyaQ6SGDjJGN7ZPf8Nw-2FmXliis05LrD-2Fc9rXl9o1-2F39pAAjyIrhRiJh01UrM0Y0NTcfZSAY6lGMemNLcEsWqvwtuaTthoGkcsS1N5BVvILmiIwKFRPBRzn3P9hIa5U_utKfyxUK-2BPqBvpA03OySq6-2FcQjwhnl0pJ0NKpESjjbJ1oGQgX4zJBjHlTK-2BJCQ0ev0Zsr3I4-2BNuKbmrni8kyVSj4Mwy-2FSeUuCxAerVKQukCFoIUV-2BJhlCKnMSyV84AxnVU0ghJ4MtX5bbWIHQ1j4K13CY-2Fb2EwBxd2X5iRZ3r2QJCNVQMTt480GLjVHDRJfw5q5DlVF6mT5AtxWv1HpdNQ-3D-3D> to
>>>>>>> upload *an up-to-date Filling and Balance Confirmation (FBC) letter
>>>>>>> from the CRA* showing that the legal entity is *up to date on
>>>>>>> filing their returns and do not have any balances owed*. However,
>>>>>>> the Ministry of Finance and the CRA are the ultimate authorities on this
>>>>>>> matter.
>>>>>>>
>>>>>>> More information regarding the TCV process can be found *here
>>>>>>> <https://u46563450.ct.sendgrid.net/ls/click?upn=u001.zQSaZ-2FKAhVS1v07ioc6WKuR8JhXXad2gTwsFXjpdAA-2BUQs-2BaT9Ilng2p99i4RAdFgEYDWl1LU-2BWY3nsZn-2FqrE-2B6qwS4ZCk1rR6sULMGhffkSCVfj2CgFOV1eVLH1i14UzqVFimGF-2FPp-2BPUq6Z2w-2BstxzctuUcvTeLYYFzmYqfwdfdyJdohCLODWX5Hq61cy4tTVWA5jcoWIWl0nCJqBdgLTzInSowq6mxMi5gsmox1P7FfTAn1OgW5ECRWFrV8GFUWHi055tVhQ3tQKGHoi-2B2bRh9TuR7iLqLpxdBMsUZxSYpwQ5xq15H-2FNjOA-2FkNOGU-2FdOkqD-2FcS2cHrMpkDIzR46b7G-2B2FyPvAal3-2BrokCMSX9A3KRO7wToxlvYZZRhJEHZNStvRXuiG8gBPXD0AEiUMMuLolCr3l1I7M70vtJIb6L1EpuVIvEQlhGG9tkA-2BXiEcI5NRGP9-2FLbHpitHCT9Ex54Owl3ASYIKXW5-2F90moSzel1VClMGuVv2K5qlbBzjMTH4g55Xq73MRSLkQasA0hqTWnn2BxEAKWExWg69idXDDph9v1HCA13a6hLBmM-2BX43tWa_utKfyxUK-2BPqBvpA03OySq6-2FcQjwhnl0pJ0NKpESjjbJ1oGQgX4zJBjHlTK-2BJCQ0ev0Zsr3I4-2BNuKbmrni8kyVYm-2FXHvDEtwPliNRX7RVLbcRTyLXwru1Eoo9cyUV4hI-2FMHHDj2OMYhaMg-2FZc5SNYyJBvkDjnvJs-2BJl8EkyQdazXm-2FhYUrVAJrOM5-2BzFFSujjbC2Mv63k6Yid8hYp2epSOQ-3D-3D>.* You
>>>>>>> can contact the dedicated TCV team at:
>>>>>>>
>>>>>>>    - 1-866-ONT-TAXS (668-8297)
>>>>>>>    - Toll-free TTY: TTY: 1-800-263-7776
>>>>>>>    - By email - TCV@ontario.ca
>>>>>>>
>>>>>>> *Business Structure Details*
>>>>>>> The application submission form you submitted indicates that there
>>>>>>> are is one individual registered as
>>>>>>> a corporate director(s) and/or officer(s):
>>>>>>>
>>>>>>>    - Chen Xie
>>>>>>>
>>>>>>> However, our search with the Ontario Business Registry indicates
>>>>>>> that there are two individual registered as
>>>>>>> a corporate director(s) and/or officer(s):
>>>>>>>
>>>>>>>    - MELISSA REYES
>>>>>>>    - TIMOTHY THOMAS
>>>>>>>
>>>>>>> *Kindly complete each attached form to confirm your business
>>>>>>> structure information. Please ensure that all pages are completed, and that
>>>>>>> you indicate the following for all individuals:*
>>>>>>>
>>>>>>>    - The director(s)/officer(s)'s *full name*
>>>>>>>    - The director(s)/officer(s)'s *title*
>>>>>>>    - The director(s)/officer(s)'s *address*
>>>>>>>
>>>>>>> *Business Address: *
>>>>>>>
>>>>>>> The business address provided for the applicant in the
>>>>>>> Ontario Business Registry is:
>>>>>>>
>>>>>>>    - 130 Adelaide Street West, Suite 701, Toronto, Ontario, M5H
>>>>>>>    2K4, Canada
>>>>>>>    <https://www.google.com/maps/search/130+Adelaide+Street+West,+Suite+701,+Toronto,+Ontario,+M5H+2K4,+Canada?entry=gmail&source=g>
>>>>>>>
>>>>>>> The business address provided for the applicant in the application
>>>>>>> is:
>>>>>>>
>>>>>>>    - unit 104-375 University Avenue East, Waterloo, ON N2K 3M7,
>>>>>>>    Canada
>>>>>>>    <https://www.google.com/maps/search/375+University+Avenue+East,+Waterloo,+ON+N2K+3M7,+Canada?entry=gmail&source=g>
>>>>>>>
>>>>>>> *Please confirm your complete business address by responding to this
>>>>>>> email. *
>>>>>>>
>>>>>>> *Operating Names: *
>>>>>>> The following operating name is present in the Ontario
>>>>>>> Business Registry, but does not seem to appear in your application:
>>>>>>>
>>>>>>>    - HOME CARE ASSISTANCE WATERLOO
>>>>>>>
>>>>>>> *Please confirm the operating names of the applicant business by
>>>>>>> responding to this email.*
>>>>>>>
>>>>>>>
>>>>>>> We would appreciate your attention to these matters by: *November
>>>>>>> 13, 2025*
>>>>>>>
>>>>>>>
>>>>>>> Thank you in advance.
>>>>>>>
>>>>>>>
>>>>>>> Katia Dragan
>>>>>>> MLITSD Reviewer
>>>>>>> Temporary Help Agency & Recruiter Licensing Unit
>>>>>>> Ministry of Labour, Immigration, Training and Skills Development
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>
>>> --
>>>
>>> *Dylan Hodson*
>>>
>>> Manager, Treasury | TheKey
>>>
>>> Mobile: 620.842.2991
>>>
>>> <http://www.thekey.com>
>>>
>>>