--000000000000874c4e05f32453a0 Content-Type: multipart/alternative; boundary="000000000000874c4d05f324539f" --000000000000874c4d05f324539f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Phil and Cheryl. I think this message may need to go to "Timothy Thomas" (added). Tim On Wed, Jan 25, 2023 at 10:13 AM Cheryl Cartwright wrote: > Great, thanks for the update. > > On Wed, Jan 25, 2023 at 11:19 AM Phil Chanda > wrote: > >> Because Isabelle gave us those numbers, we will stick with 905-337-1200 >> for the Mississauga site (to avoid any IT confusion and records) >> >> I've submitted a new ticket to update the phone number and will let you >> know when it is complete. >> >> Thanks! >> >> On Wed, Jan 25, 2023 at 7:26 AM Cheryl Cartwright >> wrote: >> >>> Good morning, >>> >>> We are all one office and calls go to all of us regardless of what >>> number clients or caregivers call. If you prefer the 905-337-1200 for t= he >>> Mississauga site that is fine but either way it needs to be changed to = a >>> main number and not someone=E2=80=99s personal cell number. >>> >>> Thanks, >>> >>> Cheryl >>> >>> On Tue, Jan 24, 2023 at 6:07 PM Phil Chanda >>> wrote: >>> >>>> Hi Cheryl & Timothy, >>>> >>>> We received your request to update the Mississauga site to >>>> 416-488-8777, but need clarification >>>> >>>> - We were told "416-488-8777" goes to Toronto and that " >>>> 905-337-1200" is for Oakville and Mississauga (see image of the ema= il >>>> thread that we were on with Isabelle, Alexa and Timothy). >>>> >>>> Timothy, we are setting up call masking so we need to be in sync with >>>> what number should be routing to Toronto # and which one is going to >>>> Oakville. Please let us know what you prefer and we'll implement it o= nce >>>> we hear back from you. >>>> >>>> Thanks, >>>> Phil >>>> >>>> [image: Screen Shot 2023-01-24 at 6.03.18 PM.png] >>>> >>>> >>>> [image: Screen Shot 2023-01-24 at 6.04.32 PM.png] >>>> >>>> >>>> On Tue, 24 Jan at 1:10 PM , CherylCartwright >>> ccartwright@homecareassistance.com> wrote: >>>> Hello, >>>> >>>> On the HCA Mississauga website, the wrong phone number is listed at th= e >>>> top. Would you be able to change it to 416-488-8777 please as it=E2=80= =99s going to >>>> one of our CSM=E2=80=99s personal cell phone rather than a main line. >>>> >>>> https://www.homecareassistancemississauga.ca/dementia-home-care/ >>>> >>>> Thanks in advance, >>>> >>>> Cheryl >>>> >>>> -- >>>> Cheryl Cartwright >>>> Regional, Client Success, Canada >>>> Home Care Assistance >>>> Office: 416-488-8777 >>>> Toronto, ON (EST) >>>> torontohomecareassistance.ca >>>> --- >>>> Read Our Testimonials >>>> Join Our Newsletter >>>> We Are Hiring! >>>> Champions of Longevity >>>> ccartwright@homecareassistance.com >>>> >>>> >>>> 157377:611100 >>>> >>> -- >>> *Cheryl Cartwright* >>> *Regional, Client Success, Canada * >>> Home Care Assistance >>> Office: 416-488-8777 >>> Toronto, ON (EST) >>> torontohomecareassistanc