[Ticket #29792] Re: New Email Support Inquiry from Tim Thomas (Priority)

Hello Timthom2!

We= have received your email request and will process it soon. While=
we process your request, please make sure to check out our extensive=
list of documentation for OptinMonster by clicking on this
link:Â=  http://optinmonster.com/docs/

If you are experiencing some type= of bug with OptinMonster, please
take a look at this article. It is u= pdated frequently and addresses
some of the most common issues with ge= tting OptinMonster to work
properly: http://optinmonster.com/docs= /debugging-optinmonster/ [1]

Thanks for choosing OptinMonster, and= we look forward to providing a
smooth and seamless support experience= for you.

Thanks!

**Our Standard Support Hours are 9am -= 5pm EST, Monday through
Friday. While we may respond to tickets outsi= de of this support
window, that is not the norm. Thank you for your pa= tience and we’ll
respond to any additional questions you may h= ave as soon as
possible.**

Links:
[1] http://optinmons= ter.com/docs/debugging-optinmonster/

> On Fri, Sep 18, 201= 5 at 1:05 PM EDT, Timthom2 <tt@homecareassistance.com> wrote:
>=
>
>
> NAME
>
> Tim Thomas
>
> EMAIL
>
> tt@home= careassistance.com
>
> WEBSITE IN QUESTION
>
> homecareassista= ncemontreal.ca
>
> YOUR COMMITMENT TO HELP US HELP YOU! :-)
>
= > * I do solemnly declare that I am using the latest version of
> Opti= nMonster, have cleared out my browser/website cookies and caches
> and= am still experiencing this problem.
>
> MESSAGE
>
> Is it pos= sible to reset statistics for Optins? I've made some
> changes and I'd= like to reset the CR and View Stats. Thanks
>
>
>
>
>
=
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			Hello Timthom2! W= e have received your email request and will process it soon. While= we process your request, please make sure to check out our extensive li= st of documentation for OptinMonster by clicking on this link:  http://optinmonster.com/docs/ If you are experiencing some type of bug with OptinMonster, pleas= e take a look at this article. It is updated frequently and addresses so= me of the most common issues with getting OptinMonster to work properly:=   h= ttp://optinmonster.com/docs/debugging-optinmonster/ Thanks fo= r choosing OptinMonster, and we look forward to providing a smooth and s= eamless support experience for you. Thanks! **Our Standard= Support Hours are 9am - 5pm EST, Monday through Friday. While we m= ay respond to tickets outside of this support window, that is not the no= rm. Thank you for your patience and