Let me put it through this one last time. Im not sure what the case is for
the decline, maybe its insufficient funds.
I will let you guys know.
thank you,
On Thu, Jan 5, 2023 at 11:42 AM Timothy Thomas <tt@thekey.com> wrote:
> They should receive a notice that services will be suspended unless we
> receive payment.
>
> On Thu, Jan 5, 2023 at 11:37 AM Ali Malik <ali.malik@thekey.com> wrote:
>
>> Hi Timothy and Cheryl,
>>
>> Just bringing this to your attention.Their creditcard was declined.
>>
>> I've emailed the client twice. no response yet. We have 6 invoices open.
>> Their services aren't a whole lot weekly, only like $300 .
>>
>> I'm going to try again and put through the full balance due ($1,720.43) .
>> If it does not go through by tomorrow , I will try and call the client.
>>
>> Just wanted to bring this to your radar.
>>
>> thank you,
>>
>> ---------- Forwarded message ---------
>> From: Ali Malik <ali.malik@thekey.com>
>> Date: Thu, Dec 29, 2022 at 2:05 PM
>> Subject: Re: Creditcard decline Gordillo, Lazaro*
>> To: <gordillomildred@gmail.com>
>> Cc: Sydney Liu <sydney.liu@thekey.com>
>>
>>
>> Hi there,
>>
>> We have not heard back in regards to the creditcard decline, we need to
>> get updated CC as soon as possible and put through the balance of
>> $1,245.83 to avoid service suspension.
>>
>> thank you,
>>
>> On Thu, Dec 15, 2022 at 2:03 PM Ali Malik <ali.malik@thekey.com> wrote:
>>
>>> Hi there,
>>>
>>> The creditcard on file has declined. We need to get an updated
>>> creditcard to put through the balance on Lazaro Gordillos account with HCA.
>>>
>>> Please if you can provide this asap would be great.
>>>
>>> thank you,
>>>
>>> --
>>> *Ali Malik*
>>> Manager - Financial Operations
>>>
>>>
>>
>> --
>> *Ali Malik*
>> Manager - Financial Operations
>>
>>
>>
>> --
>> *Ali Malik*
>> Manager - Financial Operations
>>
>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>
--
*Ali Malik*
Manager - Financial Operations