--Apple-Mail-E5372727-8135-4E2C-BD63-73E838E55749 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable For you I think Tim Thomas 514 726 7647 Begin forwarded message: From: Tammi Franzese <tammi.franzese@thekey= .com> Date: May 17, 2024 at 3:08:38=E2=80=AFPM EDT To: gerard.draetta@thekey.com Cc: Steve Koyanagi <skoyanagi@theke= y.com>, Tim Thomas <tthomas@thekey.com>, Laszlo Kovacs <laszlo.k= ovacs@thekey.com>, Elizabeth Clark <eclark@thekey.com> Subjec= t: Re: FW: Note Added - [#801476] 158662 Helen St. Pierre - Discussio= n of Total Balance Due =EF=BB=BF Hi Gerard, Yes, I haven= 't given up hope yet. I contacted a collection agency that has good reviews.= They sent over a contract before they would discuss the merits of this case= . It's on contingency so I guess that doesn't really matter much. They would= take 35% of the amount they collect and an additional 10% if legal action i= s required. I'll have Steve weigh-in on the agreement and make sure this is t= he way we want to go. @Gerard Draetta= , does the collection agency you currently use collect in Canada a= s well as the US? I don't want to get a new collector in Canada if it's not n= ecessary. Thank you, Tammi Franzese Senior Corporate P= aralegal  = ;| T= heKey 813.521.5269 On Thu, May 16, 2024 at 1:21=E2=80=AFPM < gerard.draetta@thekey.com > wrote: <div class=3D"m_-546154883772742