----==_mimepart_67aa5a0eca48_5263fac798deef03169642e Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Cheryl,=C2=A0 On the phone app, Press the icon in the circle with = your initials in the top left, then press Caller ID: Can you send me a= screenshot of what you see here? =E2=80=8BDisplay in Dial pad should = be enabled to allow you to choose an alternative Caller ID. Thanks,=C2= =A0 Craig Ackerson Systems Administrator Contact IT Support = 8 am-9 pm=C2=A0EST=C2=A0@ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = = On Mon, 10 Feb at 2:37 PM , CherylCartwright wrote: That's what I am saying Craig, they all disa= ppeared last week. I no longer have=C2=A0the dropdown menu to select a di= fferent phone number. I can call only from the assigned 647 number. This = is both on my laptop and on the app on my phone.=C2=A0 = = = On Mon, Feb 10, 2025 at 1:51=E2=80=AFPM Craig Ackerson wrote: = = = = = Hi Cheryl,=C2=A0 = = You should see all those numbers.=C2=A0 What number shows on your Caller= ID when you select the Outgoing line? = = = Thanks,=C2=A0 = = Craig Ackerson = = = = = Systems Administrator Contact IT Support 8 am-9 pm=C2=A0EST=C2=A0@ (888)= 838-1955=C2=A0|=C2=A0hca.freshdesk.com = = = On Mon, 10 Feb at 12:22 PM , CherylCartwright wrote: The ones I had are as follows = = 403-301-3777 Calgary = 204-489-6000 Winnipeg=C2=A0 = 778-279-3634 Vancouver = 514-315-2288 Montreal=C2=A0 = I can=E2=80=99t remember the Halifax one. Started with a 902=C2=A0 = = = = = = On Mon, Feb 10, 2025 at 11:34=E2=80=AFAM Craig Ackerson wrote: = = = = = Hi Cheryl,=C2=A0 = = What are the full numbers that begin with 403, and 204? = = = Thanks,=C2=A0 = = Craig Ackerson = = = = = Systems Administrator Contact IT Support 8 am-9 pm=C2=A0EST=C2=A0@ (888)= 838-1955=C2=A0|=C2=A0hca.freshdesk.com ----==_mimepart_67aa5a0eca48_5263fac798deef03169642e Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Cheryl,=C2=A0 On the phone app, Press the icon in the circle with your= initials in the top left, then press Caller ID: Can you send me a screenshot of what you see here? = =E2=80=8BDisplay in Dial pad should be enabled to allow = you to choose an alternative Caller ID. Thanks,=C2=A0 Craig Ackerson Systems Administrator</sp