RE: HOMECAR-23 - THE KEY O/B SJD CARE SERVICES INC, Mavencare Inc. Prairie Senior Care Inc + OTHER LOCATIONS - Renewal Update Forms Eff Apr 30-26 **revised with Lora as contact**
- From
- Frank Stigter <fstigter@brokerlink.ca>
- To
- Lora Mekikian <lora.mekikian@thekey.com>, Elizabeth Poncelet <eponcelet@brokerlink.ca>
- CC
- Sean Cygan <scygan@thekey.com>, "tt@homecareassistance.com" <tt@homecareassistance.com>
- Date
- Tue, 17 Mar 2026 15:14:02 +0000
- Folder
- INBOX
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Good Morning: Thanks for the email. Please aware Marsh tried to do BOR (Broker of Record ) to the policies that we have in place for you and this cannot be done because we have a exclusive program in place. Thanks [cid:image001.png@01DCB5FF.283F7E90] Frank Stigter Account Executive | BrokerLink C:647.299.2766 |T:905.727.4605 x85658 | F:905-751-2199 | fstigter@brokerlink.ca<mailto:fstigter@brokerlink.ca> Canada Brokerlink (Ontario) Inc. |238 Wellington St. East, Suite 400, Aurora, Ont. L4G 1J5 The greatest compliment you can give us is a referral. From: Lora Mekikian <lora.mekikian@thekey.com> Sent: Monday, March 16, 2026 6:00 PM To: Elizabeth Poncelet <eponcelet@brokerlink.ca> Cc: Sean Cygan <scygan@thekey.com>; tt@homecareassistance.com; Frank Stigter <fstigter@brokerlink.ca> Subject: Re: HOMECAR-23 - THE KEY O/B SJD CARE SERVICES INC, Mavencare Inc. Prairie Senior Care Inc + OTHER LOCATIONS - Renewal Update Forms Eff Apr 30-26 **revised with Lora as contact** You don't often get email from lora.mekikian@thekey.com<mailto:lora.mekikian@thekey.com>. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Elizabeth, Thank you for sharing these documents. I wanted to reach out and let you know that TheKey has decided to move our Canada policies to the same broker we use for our U.S. policies as part of a broader effort to consolidate vendors and streamline our insurance program. Please know this decision is not a reflection of the outstanding service we’ve received from BrokerLink. We have truly appreciated working with you and your team and are grateful for the support and partnership you’ve provided. I also wanted to share this with you before any additional work is done on our renewals. Thank you again for everything, and I hope our paths cross again in the future. Please let me know if you have any questions. Best, Lora On Wed, Mar 11, 2026 at 1:51 PM Elizabeth Poncelet <eponcelet@brokerlink.ca<mailto:eponcelet@brokerlink.ca>> wrote: Good afternoon Lora, Thanks for your email. Please see the attached email with last year’s Policy Documents for your review. I’ve also attached this year’s Renewal Update Forms & Statement of Values we require back from you for this year’s Renewal. Frank will be able to assist you with any questions. Wishing you a fantastic rest of your day! 😊 If you appreciate the service you get from myself & Frank, please let us know in a Google Review! You can easily click HERE<https://www.google.com/search?q=brokerlink+aurora&rlz=1C1GCEU_enCA946CA946&ei=tGV2ZMOwIKKs5NoP1ZGF-AU&ved=0ahUKEwjD2pfL-Z3_AhUiFlkFHdVIAV8Q4dUDCA8&uact=5&oq=brokerlink+aurora&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAzILCC4QgAQQxwEQrwEyBQgAEIAEMgYIABAWEB4yCAgAEBYQHhAPMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgIIJjIICAAQigUQhgMyCAgAEIoFEIYDMhkILhCABBDHARCvARCXBRDcBBDeBBDgBBgBOg4ILhCABBDHARCvARCwAzoJCAAQBxAeELADOgkIABAIEB4QsAM6DgguEIoFEMcBEK8BEJECOggIABCKBRCRAjoLCC4QrwEQxwEQgAQ6HAguEIoFEMcBEK8BEJECEJcFENwEEN4EEOAEGAFKBAhBGAFQ4QVY2Qxg-BBoAXAAeACAAdoBiAGlB5IBBTAuNS4xmAEAoAEBwAEByAED2gEGCAEQARgU&sclient=gws-wiz-serp&safe=active&ssui=on#lrd=0x882ad3e915a25fbf:0x8385540817ee6b26,1> & submit! Your feedback is always appreciated! Kindest Regards, Liz [cid:image002.png@01DCB5FF.283F7E90]Elizabeth Poncelet, RIBO Commercial Account Manager | BrokerLink T: 905-727-4605 ext. 85642 | F: 905-727-5770 | eponcelet@brokerlink.ca<mailto:eponcelet@brokerlink.ca> Brokerlink Inc. | 400-238 Wellington Street East, Aurora, Ontario L4G 1J5 Branch hours: Mon-Fri: 9 am-5 pm Visit us online: BrokerLink.ca<http://www.brokerlink.ca/> [cid:image003.png@01DCB5FF.283F7E90] <https://www.facebook.com/BrokerLink> [cid:image004.png@01DCB5FF.283F7E90] <https://www.instagram.com/brokerlinkca> [cid:image005.png@01DCB5FF.283F7E90] <https://www.linkedin.com/company/brokerlink> [cid:image006.png@01DCB5FF.283F7E90] <https://www.youtube.com/c/BrokerLink> [cid:image007.png@01DCB5FF.283F7E90] <https://www.tiktok.com/@brokerlink> [cid:image008.png@01DCB5FF.283F7E90] [A close-up of a person AI-generated content may be incorrect.] [cid:image010.jpg@01DCB5FF.283F7E90]<https://www.brokerlink.ca/campaign/referral-commercial> Please note new policies, policy changes or amendments cannot be bound or made unless you speak directly to a licensed insurance broker. This communication and any attachments are confidential. If you are not the intended recipient, please immediately notify the sender and delete this communication including all attachments. Any other use, disclosure, distribution or copying is prohibited. From: Lora Mekikian <lora.mekikian@thekey.com<mailto:lora.mekikian@thekey.com>> Sent: Friday, March 6, 2026 5:06 PM To: Elizabeth Poncelet <eponcelet@brokerlink.ca<mailto:eponcelet@brokerlink.ca>> Cc: Sean Cygan <scygan@thekey.com<mailto:scygan@thekey.com>>; tt@homecareassistance.com<mailto:tt@homecareassistance.com>; Frank Stigter <fstigter@brokerlink.ca<mailto:fstigter@brokerlink.ca>> Subject: Re: HOMECAR-23 - THE KEY O/B SJD CARE SERVICES INC, Mavencare Inc. Prairie Senior Care Inc + OTHER LOCATIONS - Renewal Update Forms Eff Apr 30-26 **revised with Lora as contact** CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Liz, It is a pleasure to meet you. As Sean mentioned, I have taken over Dylan's duties and will manage corporate insurance renewals. It would be helpful if you could share the current policy copies and a summary of what we have in place like a Summary of Insurance Coverage. Please provide them at your earliest convenience. Best, Lora On Fri, Mar 6, 2026 at 1:39 PM Elizabeth Poncelet <eponcelet@brokerlink.ca<mailto:eponcelet@brokerlink.ca>> wrote: Hi again Sean & Lora, Thanks again for letting us know about the changes. Please see attached amended the Documents, removed Laszo and replaced with Lora. Wishing you both a fantastic rest of your day and week-end! 😊 If you appreciate the service you get from myself & Frank, please let us know in a Google Review! You can easily click HERE<https://www.google.com/search?q=brokerlink+aurora&rlz=1C1GCEU_enCA946CA946&ei=tGV2ZMOwIKKs5NoP1ZGF-AU&ved=0ahUKEwjD2pfL-Z3_AhUiFlkFHdVIAV8Q4dUDCA8&uact=5&oq=brokerlink+aurora&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAzILCC4QgAQQxwEQrwEyBQgAEIAEMgYIABAWEB4yCAgAEBYQHhAPMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgIIJjIICAAQigUQhgMyCAgAEIoFEIYDMhkILhCABBDHARCvARCXBRDcBBDeBBDgBBgBOg4ILhCABBDHARCvARCwAzoJCAAQBxAeELADOgkIABAIEB4QsAM6DgguEIoFEMcBEK8BEJECOggIABCKBRCRAjoLCC4QrwEQxwEQgAQ6HAguEIoFEMcBEK8BEJECEJcFENwEEN4EEOAEGAFKBAhBGAFQ4QVY2Qxg-BBoAXAAeACAAdoBiAGlB5IBBTAuNS4xmAEAoAEBwAEByAED2gEGCAEQARgU&sclient=gws-wiz-serp&safe=active&ssui=on#lrd=0x882ad3e915a25fbf:0x8385540817ee6b26,1> & submit! Your feedback is always appreciated! Kindest Regards, Liz [cid:image002.png@01DCB5FF.283F7E90]Elizabeth Poncelet, RIBO Commercial Account Manager | BrokerLink T: 905-727-4605 ext. 85642 | F: 905-727-5770 | eponcelet@brokerlink.ca<mailto:eponcelet@brokerlink.ca> Brokerlink Inc. | 400-238 Wellington Street East, Aurora, Ontario L4G 1J5 Branch hours: Mon-Fri: 9 am-5 pm Visit us online: BrokerLink.ca<http://www.brokerlink.ca/> [cid:image003.png@01DCB5FF.283F7E90] <https://www.facebook.com/BrokerLink> [cid:image004.png@01DCB5FF.283F7E90] <https://www.instagram.com/brokerlinkca> [cid:image005.png@01DCB5FF.283F7E90] <https://www.linkedin.com/company/brokerlink> [cid:image006.png@01DCB5FF.283F7E90] <https://www.youtube.com/c/BrokerLink> [cid:image007.png@01DCB5FF.283F7E90] <https://www.tiktok.com/@brokerlink> [cid:image008.png@01DCB5FF.283F7E90] [A close-up of a person AI-generated content may be incorrect.] [cid:image010.jpg@01DCB5FF.283F7E90]<https://www.brokerlink.ca/campaign/referral-commercial> Please note new policies, policy changes or amendments cannot be bound or made unless you speak directly to a licensed insurance broker. This communication and any attachments are confidential. If you are not the intended recipient, please immediately notify the sender and delete this communication including all attachments. Any other use, disclosure, distribution or copying is prohibited. From: Sean Cygan <scygan@thekey.com<mailto:scygan@thekey.com>> Sent: Wednesday, March 4, 2026 3:16 PM To: Elizabeth Poncelet <eponcelet@brokerlink.ca<mailto:eponcelet@brokerlink.ca>> Cc: laszlo.kovacs@thekey.com<mailto:laszlo.kovacs@thekey.com>; tt@homecareassistance.com<mailto:tt@homecareassistance.com>; Frank Stigter <fstigter@brokerlink.ca<mailto:fstigter@brokerlink.ca>> Subject: Re: HOMECAR-23 - THE KEY O/B SJD CARE SERVICES INC, Mavencare Inc. Prairie Senior Care Inc + OTHER LOCATIONS - Renewal Update Forms Eff Apr 30-26 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hi Elizabeth, We will start working on these. Also, Diego and Las are no longer with TheKey. Lora Mekikian Lora.mekikian@thekey.com<mailto:Lora.mekikian@thekey.com> has taken their place. Sean On Tue, Mar 3, 2026 at 1:35 PM Elizabeth Poncelet <eponcelet@brokerlink.ca<mailto:eponcelet@brokerlink.ca>> wrote: Good day Laszlo, Sean & Tim & Diego, Please find attached the forms required in order to prepare for your upcoming renewal. Attached are: 1. Renewal Updates Form – please review, make any corrections as required, complete the updates information, sign and return the form. 2. Statement of Values Form - your policy currently carries a Co-Insurance Waiver. Please complete the form by reviewing the limits, revise as required, sign and return BOTH pages along with the updates form. •NOTE • • Facility staffing is now specifically excluded from the Home Healthcare Program policy. • If you are providing staff to any facility (long term care home/retirement home/hospital/etc.), your policy can be endorsed to include facility staffing coverage. • This exclusion does not apply if you are contracted by an individual whose home is a care facility o the service contract must be between your company and the individual o Contracts written in the facility name are considered ‘Facility Staffing’ • You must complete Section B on the updates form so that we can ensure you have the coverage you need. Need Help? Please do not hesitate to contact Frank or myself > Frank at 647-299-2766 or by email, fstigter@brokerlink.ca<mailto:fstigter@brokerlink.ca> > Liz as per contact info shown below We look forward to hearing from you. If you appreciate the service you get from myself & Frank, please let us know in a Google Review! You can easily click HERE<https://www.google.com/search?q=brokerlink+aurora&rlz=1C1GCEU_enCA946CA946&ei=tGV2ZMOwIKKs5NoP1ZGF-AU&ved=0ahUKEwjD2pfL-Z3_AhUiFlkFHdVIAV8Q4dUDCA8&uact=5&oq=brokerlink+aurora&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAzILCC4QgAQQxwEQrwEyBQgAEIAEMgYIABAWEB4yCAgAEBYQHhAPMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgIIJjIICAAQigUQhgMyCAgAEIoFEIYDMhkILhCABBDHARCvARCXBRDcBBDeBBDgBBgBOg4ILhCABBDHARCvARCwAzoJCAAQBxAeELADOgkIABAIEB4QsAM6DgguEIoFEMcBEK8BEJECOggIABCKBRCRAjoLCC4QrwEQxwEQgAQ6HAguEIoFEMcBEK8BEJECEJcFENwEEN4EEOAEGAFKBAhBGAFQ4QVY2Qxg-BBoAXAAeACAAdoBiAGlB5IBBTAuNS4xmAEAoAEBwAEByAED2gEGCAEQARgU&sclient=gws-wiz-serp&safe=active&ssui=on#lrd=0x882ad3e915a25fbf:0x8385540817ee6b26,1> & submit! Your feedback is always appreciated! Kindest Regards, Liz [cid:image002.png@01DCB5FF.283F7E90]Elizabeth Poncelet, RIBO Commercial Account Manager | BrokerLink T: 905-727-4605 ext. 85642 | F: 905-727-5770 | eponcelet@brokerlink.ca<mailto:eponcelet@brokerlink.ca> Brokerlink Inc. | 400-238 Wellington Street East, Aurora, Ontario L4G 1J5 Branch hours: Mon-Fri: 9 am-5 pm Visit us online: BrokerLink.ca<http://www.brokerlink.ca/> [cid:image003.png@01DCB5FF.283F7E90] <https://www.facebook.com/BrokerLink> [cid:image004.png@01DCB5FF.283F7E90] <https://www.instagram.com/brokerlinkca> [cid:image005.png@01DCB5FF.283F7E90] <https://www.linkedin.com/company/brokerlink> [cid:image006.png@01DCB5FF.283F7E90] <https://www.youtube.com/c/BrokerLink> [cid:image007.png@01DCB5FF.283F7E90] <https://www.tiktok.com/@brokerlink> [cid:image008.png@01DCB5FF.283F7E90] [A close-up of a person AI-generated content may be incorrect.] [cid:image010.jpg@01DCB5FF.283F7E90]<https://www.brokerlink.ca/campaign/referral-commercial> Please note new policies, policy changes or amendments cannot be bound or made unless you speak directly to a licensed insurance broker. This communication and any attachments are confidential. If you are not the intended recipient, please immediately notify the sender and delete this communication including all attachments. Any other use, disclosure, distribution or copying is prohibited.