Re: Phone Transfer Winnipeg

From
Lindsey Fancy <lfancy@thekey.com>
To
Donald Fisher <itsupport@thekey.com>
CC
jhawkins@homecareassistance.com, lfancy@homecareassistance.com, john.hawkins@thekey.com, dfancy@homecareassistance.com, tt@homecareassistance.com, cterlesky@homecareassistance.com, tt@thekey.com, jhawkins@thekey.com, cterlesky@thekey.com, kmoore@thekey.com
Date
Wed, 20 Jul 2022 16:38:03 -0500
Folder
INBOX
--Apple-Mail-E0E19C4E-C4BC-43EC-991F-367FA380CFA4 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Donald, This is perplexing since Keith and I have already been on with Shaw and I ha= ve never been asked for a PIN or passphrase. I could do Friday between 9-10a= m or from 10:30-12:30 (all central). If these aren't convenient, I'm very fl= exible next week. Also, Gabriel La is an authorized user on the account. Let= me know what works.=20 Best regards, Lindsey Sent from my iPhone > On Jul 20, 2022, at 2:45 PM, Donald Fisher wrote: >=20 > =EF=BB=BF > Hi Lindsey,=20 >=20 > The port is still being rejected due to us not having a PIN, passphrase, o= r authorized user whenever contacting Shaw. Are you able to schedule a time w= ith us to get this information or perhaps give them a call so that we can ge= t the port forwarded?=20 >=20 >=20 > Thanks,=20 >=20 > =E2=80=8BDonald Fisher >=20 >=20 > On Thu, 14 Jul at 2:16 PM , Keith Moore wrote: > Hi Lindsey,=20 >=20 > I scrubbed through the document but was unable to find the account PIN or p= assphrase listed anywhere. >=20 >=20 > Thanks,=20 >=20 > Keith Moore >=20 >=20 > On Thu, 14 Jul at 2:12 PM , LindseyFancy w= rote: > Hi Keith, >=20 > It's all in that Winnipeg IT document. I think I gave you permission for i= t just before I left but if I'm mistaken, I can do that later this evening. L= et me know if you can't find it. It contains all Winnipeg IT related items.=20= >=20 >=20 > Sent from my iPhone >=20 > On Jul 14, 2022, at 4:51 PM, Keith Moore wrote: >=20 > =EF=BB=BF > Hi Chuck,=20 > =E2=80=8BDo you know the account passphrase or PIN for the Shaw account? O= ur port request was rejected and I'll need to contact their Business Client S= ervice Coordination department to resolve the issue. >=20 >=20 >=20 > Thanks,=20 >=20 > Keith Moore >=20 >=20 > On Wed, 13 Jul at 9:46 AM , CharlesTerlesky wrote: > Hi Keith, >=20 > Winnipeg's phone (204) 489-6000 - now rings to the office so clients and c= aregivers can get through. After hours it will revert back to the two auto-a= ttendants for the time being.=20 >=20 > I spoke with Lindsey, and she said Gaberial La has access to the Winnipeg S= haw account. >=20 > I hope this helps, > Chuck >=20 > 19448:611100 --Apple-Mail-E0E19C4E-C4BC-43EC-991F-367FA380CFA4 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Donald, This is perplexing since Kei= th and I have already been on with Shaw and I have never been asked for a PI= N or passphrase. I could do Friday between 9-10am or from 10:30-12:30 (all c= entral). If these aren't convenient, I'm very flexible next week. Also, Gabr= iel La is an authorized user on the account. Let me know what works.&nbsp; Best regards, Lindsey Sent from my iPhone On Jul 20, 2022, at 2:45 PM, Donald Fisher &lt;itsupport@thek= ey.com&gt; wrote: =EF=BB=BF Hi Lindsey,&nbsp; The port is still being rejected due to us not having a PIN= , passphrase, or authorized user whene

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