This is a multipart message in MIME format. ------=_NextPart_000_0D6C_01DB0DAB.F407C440 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0D6D_01DB0DAB.F407EB50" ------=_NextPart_001_0D6D_01DB0DAB.F407EB50 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable We shouldnât need a CCA in that case, can we email the person = who signed the agreement, notify them, and save that in ClearCare? From: Diane Mockenhaupt Sent: Monday, September 23, 2024 11:21 AM To: eclark@thekey.com Cc: Marc Atkinson ; jinniefer.castillo@thekey.com; = sviscomi@thekey.com; tt@thekey.com; audraw@thekey.com; = tsilton@thekey.com Subject: Re: 161547 Susan Cohn - Carescout Verification of Hourly Rate / = Rate Discrepancy on Invoice 865467 - [#960572] Hi Emily, the $30/hr rate is lower than what her original CCA , which = shows $50/hr rate Thanks, Diane On Mon, Sep 23, 2024 at 1:18â¯PM > wrote: Is it higher or lower than what the client signed for originally? From: Diane Mockenhaupt > Sent: Monday, September 23, 2024 11:18 AM To: Marc Atkinson > Cc: jinniefer.castillo@thekey.com = ; sviscomi@thekey.com ; tt@thekey.com = ; audraw@thekey.com ; = tsilton@thekey.com ; eclark@thekey.com = Subject: Re: 161547 Susan Cohn - Carescout Verification of Hourly Rate / = Rate Discrepancy on Invoice 865467 - [#960572] Hi MArc, I am adjusting her rate to $30/hr to coincide with the = Carescout agreement. Should we get a new consent agreement signed? Thanks, Diane On Mon, Sep 23, 2024 at 1:13â¯PM Marc Atkinson = > wrote: Hi Chicago Team, Please reference the below email from Sachel at Carescout regarding the = hourly rate verification for new client Susan Cohn = (https://hcachicago.clearcareonline.com/clients/7474791/). âSachel is advising that the $50.00/hour rate cannot be verified = on their end and cannot be located on their rate card. Can your office please review this to confirm if the hourly rate is = correct at $50.00/hour or to confirm if it needs to be updated to match = Carescout's rate card? Here are all of the completed shifts for this client, thus far. I = checked a few of the scheduled shifts, and they're all set to bill at = $50.00/hour. Thank you! On Mon, 23 Sep at 2:07 PM , Marc Atkinson > wrote: Hi Sachel, Thank you for your email regarding the verification of the hourly rate = for Susan Cohn. Please allow us a little time to look into this. We will = get back to you as soon as possible with a resolution. Regards, Marc Atkinson Billing Help Desk 866-226-1702 billing@thekey.com 8:00AM-5:00PM EST Monday-Friday On Fri, 20 Sep at 3:58 PM , Blunte, Sachel (CareScout) = > = wrote: Blunte, Sachel (CareScout) (Sachel.blunte@CareScout.com = ) has sent you a protected message. = Read the message Learn about messages = protected by Microsoft Purview Message Encryption. Need help?