Re: 2026 CSM Hours Baselines for your Review, Revision and Approval

From
Chuck Terlesky <cterlesky@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
ue, 10 Feb 2026 10
Folder
INBOX
Yes, that will work - we are switching a couple of clients around, but it
should all work out.

On Tue, Feb 10, 2026 at 10:39 AM Timothy Thomas <tt@thekey.com> wrote:

> Hi Chuck,
>
> I submitted it with Jess replacing Gina's hours. Was that incorrect?
>
> On Tue, Feb 10, 2026 at 12:20 PM Chuck Terlesky <cterlesky@thekey.com>
> wrote:
>
>> Hi Tim,
>>
>> I'll need some help with these bonus thresholds as Gina is no longer with
>> Jessica and we will be replacing her.
>>
>> Let me know if you have time to work on this with me.
>>
>> Chuck
>>
>> On Wed, Feb 4, 2026 at 7:36 AM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> Good morning:
>>>
>>> Please see the attached file
>>> <https://docs.google.com/spreadsheets/d/1A1lAE7CXyS8Hhc_9b07-MXtAmLfEeCZJ/edit?gid 55638850#gid 55638850>
>>> with detailed Hours data for all of your CGMs.
>>>
>>> Please follow the same process to review, revise, and approve the final
>>> baselines as you are doing for the CSMs that will be used for Hours portion
>>> of your CGM's new bonus plan.
>>>
>>> *Please return your completed CGM Hours Baseline spreadsheet to me by
>>> EOD Tuesday, 2/10.*
>>>
>>> Thanks and please let me know if you have any questions.
>>>
>>> Tim
>>>
>>
>>
>> --
>> Chuck Terlesky B.A., CCPE
>> General Manager
>> Calgary, Alberta
>>
>> Calgary: 403-301-3777
>>
>> TheKey.ca   <https://thekey.ca/>
>>
>> [image: TheKey]
>>
>>

Chuck Terlesky B.A., CCPE
General Manager
Calgary, Alberta

Calgary: 403-301-3777

TheKey.ca   <https://thekey.ca/>

[image: TheKey]