Re: Update to ClearCare caregiver profile required fields
- From
- Tori Porter-Martin <tori.portermartin@thekey.com>
- To
- Carolina Orosa <corosa@thekey.com>, Nicole Avedis <navedis@thekey.com>, Brian Boxall <bboxall@thekey.com>, Grace Campoll <grace.campoll@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>, Dennis Fancy <dfancy@thekey.com>, Lindsey Fancy <lfancy@thekey.com>, Codi Hall <chall@thekey.com>, Shyanne Hansen <shyanne.hansen@thekey.com>, Hua Wu <hua.wu@thekey.com>, Camille Jervoso <cjervoso@thekey.com>, GAGANDEEP KAUR <gagandeep.kaur@thekey.com>, Angie Kunnath <akunnath@thekey.com>, Ali Malik <ali.malik@thekey.com>, Geetanjali Pandey <geetanjali.pandey@thekey.com>, Chandani Patel <cpatel@thekey.com>, Aileen Ruffin <aruffin@thekey.com>, Melissa Rus <mrus@thekey.com>, Cindy Skulsky <cindy.skulsky@thekey.com>, Shawntel Sousa <ssousa@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, "Chuck Terlesky (Home Care Assistance)" <cterlesky@thekey.com>, Claudia Vasquez <claudia.vasquez@thekey.com>, Matt Vijayan <mvijayan@thekey.com>, Allison Brennan <allison.brennan@thekey.com>, Meera Ladani <meera.ladani@thekey.com>, June Lapointe <jlapointe@thekey.com>, Sam Naffaa <hcao.accounting@thekey.com>, Kathryn Nester <knester@thekey.com>, Amanda Patel <amanda.patel@thekey.com>, Poulami Shah <poulami.shah@thekey.com>, Elizabeth Sparrow <beth.sparrow@thekey.com>, Robin Behl <rbehl@thekey.com>, Jay Bradley <jason.bradley@thekey.com>, Cathy Feniuk <cathy.feniuk@thekey.com>, Cathy Gerth <cgerth@thekey.com>, Doris Lou <dlou@thekey.com>, Elizabeth Manjarrez <emanjarrez@thekey.com>, Rancy Plisic <rplisic@homecareassistance.com>, Anna Ranay <aranay@thekey.com>, Sharon Speirs <sspeirs@thekey.com>, Keri Thrush <kthrush@thekey.com>, Vanessa Andrade <vanessa.andrade@thekey.com>, Melissa Caltagirone <mcaltagirone@thekey.com>, Stephanie Demers <sdemers@thekey.com>, Carolyn Daoust <carolyn.daoust@thekey.com>, Sandra Daoust <sdaoust@thekey.com>, Amy Freeman <afreeman@thekey.com>, Navdeep Gill <navdeep.gill@thekey.com>, Dominique Jacobs <djacobs@thekey.com>, Mina Levy <mina.levy@thekey.com>, Maria Licoudis <mlicoudis@thekey.com>, Nikita Moreau <nmoreau@thekey.com>, Juliana Thomas <jthomas@homecareassistance.com>, Susan Thomas <sthomas@homecareassistance.com>, Lorena Ybarra <lorena.ybarra@thekey.com>, Amanda Ilines <amanda.ilines@thekey.com>, Sola Feyisitan <sola.feyisitan@thekey.com>, Taylor Cleland <tcleland@thekey.com>, Sydney Liu <sydney.liu@thekey.com>, Geoff McCallum <geoffrey.mccallum@thekey.com>, Irin Eva <irin.eva@thekey.com>, Amrita Veena <amrita.veena@thekey.com>
- CC
- Clearcare Support Team <clearcaresupport@thekey.com>, Chen Xie <chen@thekey.com>, Timothy Thomas <tt@thekey.com>
- Date
- Tue, 15 Nov 2022 18:14:16 -0500
- Folder
- INBOX
📎 Screen Shot 2022-05-25 at 2.32.46 PM.png; Screen Shot 2022-05-25 at 3.45.07 PM.png; errorresolve.gif; Screen Shot 2022-05-25 at 3.47.12 PM.png
Hi all, Just a reminder that this change was made yesterday. Please let the ClearCare Support team know if you have any questions. Thanks, Tori On Thu, Nov 10, 2022 at 10:30 AM Tori Porter-Martin < tori.portermartin@thekey.com> wrote: > Dear Canadian ClearCare users, > > In an effort to improve the quality of data we have in ClearCare and our > ability to integrate across our internal systems, we will be updating > ClearCare agency settings to achieve standardization across TheKey. > > Effective *Monday, November 14th,* *mobile phone number and email address > will be required* on ALL ClearCare Caregiver profiles. If you open an > existing profile to make an update, the profile will not save without a > mobile phone number and email address. New profiles cannot be created > without a mobile phone number and email address. > > The following actions in ClearCare will be impacted by this change: > > - *Creating a new applicant profile * > - *Converting an existing applicant profile to a new caregiver profile* > - *Creating a new caregiver profile * > - *Updating (editing) an existing caregiver profile* > > *Please see below for examples of the now-required fields in each action:* > *Adding/Creating a Caregiver Profile* > [image: Screen Shot 2022-05-25 at 2.32.46 PM.png] > *Adding/Creating an Applicant Profile* > [image: Screen Shot 2022-05-25 at 3.45.07 PM.png] > *Updating/editing an Applicant or Caregiver Profile* > [image: Screen Shot 2022-05-25 at 3.47.12 PM.png] > > *Converting an existing applicant profile* > [image: errorresolve.gif] > > If you have any questions or concerns, please email > clearcaresupport@thekey.com. > > Thank you and best wishes, > Tori > > -- > *Tori Porter-Martin* > Director of Implementation and Support > > tori.portermartin@thekey.com > 410-991-9564 > TheKey.com > [image: TheKey] <https://homecareassistance.com/> > -- *Tori Porter-Martin* Director of Implementation and Support tori.portermartin@thekey.com 410-991-9564 TheKey.com [image: TheKey] <https://homecareassistance.com/>