Re: Telephone Training

From
Taneshia Persaud <taneshia.persaud@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
2022-07-04 13:32:58
Folder
INBOX
--00000000000027789a05e2fe219b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you! On Mon, Jul 4, 2022 at 8:59 AM Timothy Thomas wrote: > Hi Taneshia, > > Hope you had a nice two weeks, looking forward to connecting this week. > > Animal Kingdom training is available on the LMS - > https://learn.thekey.com/course/view.php?id=3D29 > > Visits are tracked manually via clearcare task reminders. Hopefully more > automation coming here soon. > > Balanced Care Training - https://learn.thekey.com/enrol/index.php?id=3D14= 5 > > The Welcome Brochure is attached, no longer used but check it out for > reference. > > And finally the client care consultation worksheet has been updated many > times and will soon become the digital assessment via Salesforce once > rolled out to Canada. Please use whatever assessment template Cheryl is > using in Toronto. I presume its the Clearcare assessment tool. > > Talk soon > Tim > > On Thu, Jun 16, 2022 at 3:18 PM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> Hi Tim, >> >> Thanks for sending these, it's been insightful. >> >> Is there one that explains the animal kingdom (elephants, etc.)? I'd lik= e >> to have a better idea of how clients are tiered and then start tiering >> Mavencare clients. >> >> Does ClearCare alert you when visits need to be done? Or do you have to >> track this manually? >> >> Also, are there any reading materials you can send me on: >> >> - Balanced Care Method >> - =E2=80=9CWelcome to Home Care Assistance=E2=80=9D brochure >> - Client Care Consultation worksheet >> >> >> Thanks in advance, >> >> Taneshia >> >> Taneshia Persaud, RPN, GCP >> General Manager >> Home Care Assistance & Mavencare Toronto >> 416-855-2333 ext#281 >> >> On Wed., Jun. 15, 2022, 4:00 p.m. Timothy Thomas, wrote: >> >>> >>> >>> ---------- Forwarded message --------- >>> From: Timothy Thomas >>> Date: Tue, Jan 26, 2021 at 7:59 PM >>> Subject: Telephone Training >>> To: Karole-Anne Berube >>> >>> >>> Hi Karo, >>> >>> Here's the telephone training manual. Please review when you have >>> downtime. >>> >>> Thanks, >>> Tim >>> >>> -- >>> >>> >>> >>> Timothy Thomas >>> >>> >>> >>> Directeur de soins et d=C3=A9veloppement | >>> >>> Director of Client Care & Development >>> >>> Tel: 514.907.5065 | Fax: 514.221.4265 >>> >>> tt@homecareassistance.com | Homecareassistancemontreal.ca >>> >>> >>> >>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --=20 *Taneshia Persaud*, RPN, GCP General Manager, Toronto Home Care Assistance (HCA) & Mavencare 416-855-2333 *Please note my email has changed:* Taneshia.Persaud@TheKey.com [image: TheKey] --00000000000027789a05e2fe219b Content-Type: text/html; charset="UTF-8" Content-