Re: Rogers Account Issue (Case #06687489)

From
John Andrew Hawkins <jhawkins@thekey.com>
To
Rogers Soutien Affaires <rogers.soutienaffaires@rci.rogers.com>
CC
"charifmoustapha.mohamed@rci.rogers.com" <charifmoustapha.mohamed@rci.rogers.com>, "craig.ackerson@thekey.com" <craig.ackerson@thekey.com>, "mark.warner@thekey.com" <mark.warner@thekey.com>, "tt@thekey.com" <tt@thekey.com>, "aaron.worob@thekey.com" <aaron.worob@thekey.com>, "alexandre.galipeau@rci.rogers.com" <alexandre.galipeau@rci.rogers.com>, "it@thekey.com" <it@thekey.com>
Date
Tue, 10 Sep 2024 16:11:37 -0400
Folder
INBOX
--000000000000572fe80621c97db1 Content-Type: multipart/alternative; boundary="000000000000572fe70621c97db0" --000000000000572fe70621c97db0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We need online access for the following people on the account and that they are authorized users on the account. Gabriel should be the primary owner on the account. John Hawkins jhawkins@thekey.com 503-506-0992 Gabriel La it@thekey.com 650-257-2395 Aaron Worob aaron.worob@thekey.com 650-270-2347 Mark Warner mark.warner@thekey.com 402-356-0259 Craig Ackerson craig.ackerson@thekey.com 240-235-1990 On Tue, Sep 10, 2024 at 4:05=E2=80=AFPM Rogers Soutien Affaires wrote: > Hello Charif > > Thank you for contacting Rogers Business Support. We hope this email find= s > you well and that you are having a pleasant day so far! > My name is Amal and I can definitely assist you with your inquiry today. > > Could you provide the contact number for each new contact authorize level > 1 that needs to be added to the account # 7- 8597-6853? > > As well, do we need to create them an access to the business self-serve > portal? > > Looking forward for you reply > > Please do not hesitate to contact us should you have any additional > inquiries. > > Thank you for your great work with our Rogers=E2=80=99 customers, have a = great day! > > > *Amal Rahal* > > *Conseill=C3=A8re d'affaires, Services Affaires Sans-fil Business Consult= ant, > Business Service Wireless * > > 4000-800, de la Gaucheti=C3=A8re Ouest > Montr=C3=A9al, QC H5A 1K3 > *TEL:*1-877-274-3375 > *Rogers.SoutienAffaires@rci.rogers.com > / > Rogers.BusinessSupport@rci.rogers.com > * > > > > --------------- Original Message --------------- > *From:* Charif Moustapha Mohamed [charifmoustapha.mohamed@rci.rogers.com] > *Sent:* 2024-09-09 15:01 > *To:* jhawkins@thekey.com; rogers.soutienaffaires@rci.rogers.com; > alexandre.galipeau@rci.rogers.com > *Cc:* tt@thekey.com; aaron.worob@thekey.com; it@thekey.com; > craig.ackerson@thekey.com; mark.warner@thekey.com > *Subject:* Re: Rogers Account Issue > > @John Andrew Hawkins Pleasure speaking to you this > afternoon. Will make sure that your request is completed. > > > > @Rogers Soutien Affaires Hi Team, > would you please grant access on portal for the users below. They need to > be added also has authorized level 1 so that they can call or send email > for support. > > > > Account # 7-8597-6853 > > > > Aaron Worob aaron.worob@thekey.com > > Craig Ackerson craig.ackerson@thekey.com > > Gabirel La it@thekey.com > > John Hawkins jhawkins@thekey.com > > Mark Warner mark.warner@thekey.com > > > > > > Feel free to reach out to me if you have any questions. > > > > Regards, > > > > > > > > *Charif M.Mohamed* > *Gestionnaire de comptes | Account Executive* > Rogers communications > 800 de la Gaucheti=C3=A8re ouest, Bureau 4000 Montr=C3=A9al, Qu=C3=A9bec > *e* charif.mohamed@rci.rogers.com > *m* 438-988-3119 > > > [image: Rogers=E2=84=A2/MC] > > > > > >

Thread (2)