Fwd: Residence Place St-Moritz - Outstanding Invoices - Please Respond - 2ND ATTEMPT

From
John Janiga <john.janiga@thekey.com>
To
Ali Malik <ali.malik@thekey.com>, Sumira Suthesan <sumira.suthesan@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
2023-09-18 10:44:28
Folder
INBOX
--000000000000a9ffaf0605a32e1e Content-Type: multipart/alternative; boundary="000000000000a9ffae0605a32e1d" --000000000000a9ffae0605a32e1d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Team, Please see the forward below regarding a check to arrive for outstanding invoice on account - facility states it was overlooked after invoice provided. Best Regards, *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] ---------- Forwarded message --------- From: Serge Ghattas Date: Mon, Sep 18, 2023 at 10:41=E2=80=AFAM Subject: Re: Residence Place St-Moritz - Outstanding Invoices - Please Respond - 2ND ATTEMPT To: John Janiga Hello John, Upon further investigation, it turns out that invoice 42635 was the one overlooked - We have retraced it and payment will be going out this week. I hope this closes the file Thanks Serge On Mon, Sep 11, 2023 at 10:38=E2=80=AFAM John Janiga wrote: > Hello Serge, > > Checking in to see if there is an update available on the cleared check > image. > > Thank you! > > *John Janiga* > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > > > On Wed, Aug 30, 2023 at 7:36=E2=80=AFPM Serge Ghattas > wrote: > >> Hello John, >> >> I will look into this and get back to you. Meanwhile I already ordered a >> copy of the cheque image from the financial institution for 17916. When >> this payment was issued and sent in, the cheque stub clearly indicated t= he >> invoice number 44077. This being said, I will begin a new search for 426= 35. >> >> I will also forward an email from June 1st 2023 for additional context. >> >> Thank you. >> >> Serge >> >> On Fri, Aug 25, 2023 at 9:34=E2=80=AFAM John Janiga >> wrote: >> >>> Hello Serge, >>> >>> I have been informed that we did get a payment on August 18th, 2022, bu= t >>> it was used towards INV 42635 ($438.28). >>> >>> Please see the screenshot below. >>> >>> [image: image.png] >>> >>> >>> *John Janiga* >>> Senior Accounts Receivable Specialist >>> *john.janiga@thekey.com * >>> *408-647-7538 * >>> TheKey.com >>> [image: TheKey] >>> >>> >>> >>> On Fri, Aug 25, 2023 at 7:59=E2=80=AFAM Serge Ghattas >>> wrote: >>> >>>> Hello John, >>>> >>>> Our records indicate that invoice # 44077 was paid by ch=C3=A8que # 1= 7916 >>>> dated August 11, 2022 and cleared the bank account August 18, 2022.. >>>> >>>> Let me know if there is anything else >>>> >>>> Thank you. >>>> >>>> Serge Ghattas >>>> >>>> On Thu, Aug 24, 2023 at 1:36=E2=80=AFPM John Janiga >>>> wrote: >>>> >>>>> Hello Serge, >>>>> >>>>> Please find the attached invoice as requested. >>>>> >>>>> Best Regards, >>>>> *John Janiga* >>>>> Senior Accounts Receivable Specialist >>>>> *john.janiga@thekey.com * >>>>> *408-647-7538 * >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> >>>>> On Thu, Aug 24, 2023 at 5:39=E2=80=AFAM Serge Ghattas >>>>> wrote: >>>>> >>>>>> Hello Joh