--Apple-Mail-3DF5EE07-F485-4346-942E-25B816DFD2F4 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Ali, As discussed earlier. Caregivers wo= rking for some facilities ( mostly long term facilities) are eligible for $3= per hour as a temporary wage enhancement. We have to collect the TWE &= nbsp;from the facility and pay it to the Caregiver ( we add 22.7% above the $= 3 for charges that we pay like vacation pay, CPP =E2=80=A6) Some facilities l= ike LIHN they were including this in the price so we don=E2=80=99t issue inv= oices to them. The others, we issue monthly invoices to them from QB based c= lient wise not facility wise. Community living Cambridge was the only facili= ty for TWE. They were paying the monthly invoices but now they said the pric= e is including the TWE. Hope this helps. Thanks Sam Sent from my iPhone On 11 Aug 2023, at 5:21 PM, Ali M= alik <ali.malik@thekey.com> wrote: =EF=BB=BF Hey Sam, Can you elaborate further, are we calling the facility to pay fo= r services rendered? Adding Michelle who hand= les collections now for Waterloo @Michelle Hudgins On Fri, Aug 11, 2023 at 5= :01=E2=80=AFPM Irin Eva < irin.eva@= thekey.com > wrote: Adding @Ali Malik FYI = On Fri, Aug 11, 2023 at 4:36=E2=80=AFP= M Sam Naffaa < hcao.accounting@thekey.com > wrote: Hi All, = We were paying temporary wage enhancement for eligible c= aregivers. I have issued invoices to the facilities and paid them to the car= egivers up to April 2023. In the months of May and June, Community= living cambridge was the only facility that was subject to TWE. I have= issued their invoices but after many follow up with them they said the pric= e now including the TWE. They did not pay the below invoices yet and I am no= t sure if the TWE is still active. Can anyone help with this please? &n= bsp; Home Care Assistance W= aterloo A/R Aging Summary As of August 11, 2023 <tabl