--00000000000012abd7056b3e4a90 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Michele, I am so excited to have such a great group coming together for our Employee Care Manager Training next month in Chicago. In preparation of our time together, we=E2=80=99d like to ask you to complete the following pre-work t= o ensure we use our time wisely and get the most out of our days together. - Read *The Ultimate Question 2.0 *by Fred Reichheld. You can find it here on Amazon - A ranking of your recruiting sources for the past 12 months - Your applicant to hire conversation rate for the past 12 months - Cost per hire - Caregiver Retention rates for your office at 3 months, 6 months and 12 months (can be found on your QBR) If you don=E2=80=99t track some of these stats, bring along what you have. = I look forward to seeing you in May! Best, Michele --=20 Michele Boehmer Head of Franchise Support Office 909.393.7161 Mobile 909.325.0440 www.homecareassistance.com Like us on Facebook Review Our Book Series Join Our Newsletter Connect on LinkedIn Explore our Franchise Opportunities *Changing the Way the World Ages.* --00000000000012abd7056b3e4a90 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Michele, I am so excited to have such a great group com= ing together for our Employee Care Manager Training next month in Chicago.= =C2=A0=C2=A0In preparation of our time together, we=E2=80=99d like to ask y= ou to complete the following pre-work to ensure we use our time wisely and = get the most out of our days together.=C2=A0 =C2=A0 Read=C2=A0 The Ultimate Question 2.0=C2=A0 by Fred Reichheld.=C2=A0=C2=A0You c= an find it=C2=A0 here =C2=A0on Amazon A ranking of your recruitin= g sources for the past 12 months Your applicant to hire convers= ation rate for the past 12 months Cost per hire Car= egiver Retention rates for your office at 3 months, 6 months and 12 months = (can be found on your QBR) = =C2=A0 If you don=E2=80=99t track some of these sta= ts, bring along what you have.=C2=A0=C2=A0I look forward to seeing you in M= ay! =C2=A0 Best, Michele </