----==_mimepart_66464959bda1f_2123fc88d0a34a4285935e7 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joey, Thank you for your email, currently all invoices for Belvede= res Residence are billed under 1 profile and the email on this account is= jafyfe@chartwell.com. It sounds like we will need multiple accounts to e= nsure invoices are being billed to the correct profile to ensure the corr= ect contact receives an invoice to ensure prompt payment.=C2=A0 Krist= y or Stephanie, do you have any information to share that can be helpful = here about how the invoicing was set up prior to intgeration? There are a= lso two auths on file that invoices can be moved to, and below is a list = of all invoices. Joey, can you also let us know which email address's the= below invoice#'s are needing to be sent to?=C2=A0 Thanks,= =C2=A0 Alejandro Aponte Billing@thekey.com 866-226-1702=C2=A0= = = On Thu, 16 May at 10:53 AM , JosephTaylor wrote: Good Morning,=C2=A0 I am forwarding this em= ail from Jane at Belvedere. Not sure if this is due to VersaPay but if we= can make sure to get this corrected as well as advise Jane that everythi= ng=C2=A0she mentioned is correct or incorrect. Thank you,=C2=A0 = ---------- Forwarded message --------- From: Nikita Moreau Date: Thu, May 16, 2024 at 10:44=E2=80=AFAM Subject: Fwd: Invoice= s To: Joey Taylor = = not sure how to answer this! = = -- = Nikita Moreau = Gestionnaire des Aides-Soignants / Caregiver Manager = = nmoreau@TheKey.com = 514-907-5065 = = = TheKey.ca = = = = = = = = = = = = ---------- Forwarded message --------- From: Jane Fyfe Date: Thu, May 16, 2024 at 8:16=E2=80=AFAM Subject: Invoices To: ad= minmtl@thekey.com Cc: Annie Lestage , Nikita Moreau , Mina Levy = = = = = Good morning, = = = = = I just received approximately 10 invoices from your company with your new= payment system. = = = = = Firstly, only 2 belong to my nursing department and I have processed the = 2 that belong to me with accounting in Toronto within our company 2 weeks= ago. = = = = = Invoice 52852 and 52681 have been paid. = = = = = The others all belong to the maintenance department and are titled either= security or housekeeping.=C2=A0 I have asked many times that I do not re= ceive these invoices as they are not mine to pay.=C2=A0 Please send them = to mdubreuil@chartwell.com = = = = = As well, to clarify we do not pay the invoices here on site.=C2=A0 We nee= d to receive them and code them and then send them off to accounting at h= ead office in Ontario. = = = = = The speed at which they are paid is out of our control. = = = = = Thank you for your attention to this matter. = = = = = Jane = = =C2=A0 = = = = = Jane Fyfe = Directrice des services de sant=C3=A9 = = = = CHARTWell=C2=A0Belvedere de=C2=A0Lachine,=C2=A0 = = 3000 rue Notre Dame, = = Montr=C3=A9al, Qc H8S 2H1 = = 514-639-7776 p. 559=C2=A0 =C2=A0jafyfe@chartwell.com = = d=C3=A9di=C3=A9s =C3=A0 votre=C2=A0MIEUX-=C3=8ATRE = = SUIVEZ-NOUS/ FOLLOW US