Feb 12 (Joy's birthday) and might take off Feb 13 - So please don't come
those two days.
Chuck
On Tue, Feb 3, 2026 at 1:39 PM Timothy Thomas <tt@thekey.com> wrote:
> yeah that works too. I was waiting to confirm travel based on this meeting
> so let me know what works for you all.
>
> On Tue, Feb 3, 2026 at 3:32 PM Chuck Terlesky <cterlesky@thekey.com>
> wrote:
>
>> Chris - When we get a date from Tim on when he's out here, we can pass it
>> along to give her a heads-up.
>>
>> I'll be stopping by your office on XXXX at XXXX time, hope to see you
>> then.
>>
>> Just a thought..
>> Chuck
>>
>> On Tue, Feb 3, 2026 at 1:04 PM Chris Brown <chris.brown@thekey.com>
>> wrote:
>>
>>> Chuck and I did meet her at her offices, but she strikes me as the type
>>> who wouldn't come out unless we had an appointment.
>>>
>>> On Tue, Feb 3, 2026 at 12:48 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Does she have an office that we could "drop in on"?
>>>>
>>>>
>>>> On Tue, Feb 3, 2026 at 2:46 PM Chris Brown <chris.brown@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Tim,
>>>>>
>>>>> 12 days ago I emailed Debbie Hyman the main decision maker at The
>>>>> Manor Village SLC (8 communities) about meeting with us in the first two
>>>>> weeks of February. I thought the email was crafted properly and that she
>>>>> would at least respond. Sadly, to this point I have heard nothing back.
>>>>>
>>>>> I was going to follow up today, but before I did that, I wanted to see
>>>>> if you still plan on coming in the next week or two?
>>>>>
>>>>> Let me know so I can invite her again, or not.
>>>>>
>>>>> I can't think of a more influential person that you could meet with
>>>>> while you are here. Chuck, any thoughts?
>>>>>
>>>>> Thanks,
>>>>>
>>>>> ---------- Forwarded message ---------
>>>>> From: Chris Brown <chris.brown@thekey.com>
>>>>> Date: Thu, Jan 22, 2026 at 3:15 PM
>>>>> Subject: Meeting - First 2 weeks of February
>>>>> To: Debbie Hyman <debbieh@themanorvillage.com>
>>>>>
>>>>>
>>>>> Hi Debbie,
>>>>>
>>>>> I hope you’re doing well 😊
>>>>>
>>>>> I wanted to reach out because the head of our Canadian team at TheKey
>>>>> will be in Calgary during the first two weeks of February, and he
>>>>> specifically asked to spend time with key partners we truly value. The
>>>>> Manor Village is at the top of that list.
>>>>>
>>>>> We’ve really appreciated the opportunity to support two of your
>>>>> communities, and we’d love to sit down with you to talk more intentionally
>>>>> about how we can better support *all* of your locations—both from a
>>>>> staffing perspective and in helping families who are seeking additional
>>>>> care and guidance for their loved ones.
>>>>>
>>>>> Our goal for this conversation would be to:
>>>>>
>>>>> -
>>>>>
>>>>> Share what we’re seeing work well at the communities we currently
>>>>> support
>>>>> -
>>>>>
>>>>> Explore how we can make things easier for your care teams when
>>>>> staffing needs arise
>>>>> -
>>>>>
>>>>> Discuss how we can be a reliable, trusted resource for your care
>>>>> managers when families ask for extra support
>>>>>
>>>>> If you’re open to it, we would love to take you to lunch at a time
>>>>> that works best for you during the first two weeks of February. Our
>>>>> schedules are flexible, and we’re happy to work around yours.
>>>>>
>>>>> Thank you again for your continued support and partnership—it truly
>>>>> means a lot to our team. I hope we can find some time to connect in person.
>>>>>
>>>>> --
>>>>> Chris Brown B.A.
>>>>> *Home Care Liaison*
>>>>> *Calgary, Alberta*
>>>>>
>>>>> *Calgary: 403-301-3777*
>>>>> *Cell: 403-333-0999*
>>>>>
>>>>> TheKey.ca <https://thekey.ca/>
>>>>>
>>>>>
>>>>> [image: TheKey]
>>>>>
>>>>
>>
>> --
>> Chuck Terlesky B.A., CCPE
>> General Manager
>> Calgary, Alberta
>>
>> Calgary: 403-301-3777
>>
>> TheKey.ca <https://thekey.ca/>
>>
>> [image: TheKey]
>>
>>
--
Chuck Terlesky B.A., CCPE
General Manager
Calgary, Alberta
Calgary: 403-301-3777
TheKey.ca <https://thekey.ca/>
[image: TheKey]