Re: 146220 Tanzil-Ur-Rehman Muahammad - Collection of Overdue Balance of $15,931.24 on Invoices 1100452, 1109575, 1110810, 1118717, 1124546, 1129590, 1133675, 1140292, & 1144319 - [#1243432]

Gooodmorning Marc,

Unfortunately I am not able to send more than $3k on this email either. As
your colleague stated the key is not set up for bill payments. Which is the
only way to pay larger balances. This is again another email for secure e
transfer with a password.
I tried with $5000 but below is the response. As this is again just an
etransfer email the limit stays $3k.

I suggest since the key would have a lot of clients, it would be a great
idea to have bill payments setup to make it convenient for clients too.
In the meantime I will keep on making payments invoice by invoice, with no
more than $4956 weekly etransfer limit.

Thank you

On Mon, 22 Dec 2025 at 18:16, Marc Atkinson <collectionsteam@thekey.com>
wrote:

> Hi Nimra,
>
> Thank you for your recent payments. They are appreciated.
>
> We wanted to see if you have been able to confirm if you can send the
> entire account balance through the method seen below?
>
> Thank you!
>
>
> Regards,
>
> Marc Atkinson
> Senior Client Account Specialist
> Customer Contact & Collections Center
> 866-226-1702 - Main Line
> 239-264-1290 - Direct
> billing@thekey.com
>
> On Thu, 18 Dec at 10:51 AM , Marc Atkinson <collectionsteam@thekey.com>
> wrote:
> Hi Nimra,
>
> We have looked into this further and found out what the issue is. Please
> see below.
>
> The instructions to initiate the Etransfer payments are seen below, in the
> 2nd line.
>
> May you please send the funds through the Interac e-Transfer method to
> paymentapplication@thekey.com and let us know if this works? You should
> be able to send all of the funds.
>
> Thank you!
>
>
>
> Regards,
>
> Marc Atkinson
> Senior Client Account Specialist
> Customer Contact & Collections Center
> 866-226-1702 - Main Line
> 239-264-1290 - Direct
> billing@thekey.com
>
> On Wed, 17 Dec at 9:28 PM , 146220 Tanzil-Ur-Rehman Muahammad - Toronto <
> nimraazeem85@gmail.com> wrote:
> Hello All,
>
> Please provide the account details as soon as possible.
> I need previous months cleared up as well, since LIHN is waiting on my
> reporting.
>
> Please note the remaining balance on invoice #1129590 and next invoice
> #1133675 has been cleared.
>
> Thank you
>
> On Mon, Dec 15, 2025, 2:34 p.m. Marc Atkinson <
> paymentapplication@thekey.com> wrote:
>
>> Hi Timon and Nimra,
>>
>> Thank you for confirmation and for providing this information. We
>> appreciate the $3,000.00 payment.
>>
>> We are still looking into the matter with our account number and hope to
>> have this cleared up as soon as possible.
>>
>> Regards,
>>
>> Marc Atkinson
>> Senior Client Account Specialist
>> Customer Contact & Collections Center
>> 866-226-1702 - Main Line
>> 239-264-1290 - Direct
>> billing@thekey.com
>>
>> On Mon, 15 Dec at 11:37 AM , Timon Page <timon.page@thekey.com> wrote:
>> Hi Marc
>>
>> Here are the images from Kristal.
>>
>>
>> Best regards,
>> * Timon Page *
>> General Manager, Ontario
>> timon.page@thekey.com
>> Mobile: (437) 223-0841
>> TheKey.ca <https://thekey.com/>
>> <https://thekey.com/>
>>
>>
>>
>>
>>
> 1243432:611100
>