I am not sure this will answer the question in 3.14 (3.14 Démontrer que
Homecare valide la capacité des employés à lire, écrire et parler français
- Voir Point 2.4), given that the only question is language. Can we put a
paragraph about asking what languages are spoken at interview and then
testing the French orally during the interview? Thoughts?
On Fri, Jul 26, 2024 at 3:09 PM Timothy Thomas <tt@thekey.com> wrote:
> Work Ethic
>
> Tell me a little about yourself? Interests outside of work?
>
>
>
> Why did you get into healthcare/PAB certificate? What do you like most
> about it? What do you find most rewarding about it?
>
>
>
> While there are many rewarding parts of the job, there are some
> challenging and demanding parts of it as well. What aspects of this job are
> most likely to wear you down or what do you find most challenging? How do
> you motivate yourself to continue working hard when having a bad daeey?
> Tell me about your most frustrating day at work. Tell me about a really
> good day you had at work?
>
>
>
>
>
> Tell me about the most valuable lesson you have learn throughout your
> experience or training? How did it help you when working with other clients?
>
>
>
> How do you build a rapport when meeting a new client? Have you worked at a
> client’s home and they asked you to leave/turned you away?
>
>
>
> Can you describe a time when you went beyond the call of duty for a client?
>
>
>
> Give an example of when you completed a difficult task that made you work
> harder than normal? Biggest challenge you’ve faced? How did you overcome
> it?
>
>
>
> What do you value most in an employer/manager/work environment? What can
> employers do to earn your loyalty?
>
>
>
> Negative Feedback about performance? What did you learn? How did it help?
> When approached by a manager about this how do you feel you handle
> feedback? Have you had to give feedback and updates to a manager before?
>
>
>
>
>
> Tell me about a time you made a mistake. What did you learn from it? How
> did you handle it? How do you handle stress? How do you handle rejection?
>
>
>
>
>
> Please tell me 3 positive things your colleagues or past client’s would
> say about you?
>
>
>
> What attracted you to the position with HCA?
>
>
>
> We interview a lot of applicants, what do you think you bring to the table
> that others may not?
>
>
>
>
>
> What are your goals for professional development? How will this role help
> you get there? What is your plan for the next 5 years? How long do you
> expect to work with HCA?
>
>
>
>
>
> Is there anything you feel you might be uncomfortable doing?
>
> Pets _____ Smokers_____ COVID____ Male____ Female ____
>
> Have you ever been in a situation at work that you were uncomfortable? How
> did you manage it?
>
>
>
> Are there certain skills you’d like the opportunity to develop or improve
> in the future? Ever a time that you were working and something was out of
> your skillset? Tell me about a time you had to learn a new skill – How did
> you approach the learning process?
>
>
>
>
>
> What does teamwork mean to you? What did the communication look like? Who
> did you report to? How did you get your schedule? Do you prefer to work in
> a team or independently?
>
>
>
>
>
> Availability:
>
>
>
>
>
>
>
>
>
> IF interested in Live in - Have you worked live in before? How many days
> of live in are you comfortable with? Live in presents it’s own sets of
> challenges, what interests you about doing live in care specifically?
>
>
>
>
>
>
>
> Location/Main intersection/commute?
>
>
>
> Languages?
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Situational:
>
>
>
> Aggression/Agitation – Describe a time when you were work with a client
> and they became agitated or even aggressive/combatative. How did you
> protect yourself and safeguard the client? What techniques did you use to
> calm them down?
>
>
>
> You are working with a client with dementia and you go for a walk. When
> you arrive back in front of the home they don’t recognize the home, don’t
> want to go inside. How would you handle this?
>
> How would you handle it if a client wakes up grumpy and doesn't want to
> get dressed or eat her breakfast-but she has a doctor's appointment later
> that morning?
>
> Your client falls, seems confused, doesn't recognize you and won't let
> you help her. What do you do?
>
>
>
> You are working with a dementia client and you go to put something in
> another room and when you come back the client doesn’t recognize you. How
> do you respond?
>
>
>
>
>
> A client is refusing to take a bath or shower - What techniques would you
> use to try and get them to bath?
>
>
>
> A client is refusing to take medication – what techniques would you use to
> try and get them to take their medication?
>
>
>
> Hallucinations – What do you do when a client is insisting someone is in
> their room?
>
>
>
> A client with paranoia accuses you of stealing, how do you react?
>
>
>
>
>
> A client is becoming upset, and starts to shout at you. How do you respond?
>
>
>
>
>
> How do you handle a client that assumes a ‘helpless’ role and does not do
> what is necessary for their treatment & asks you to do certain tasks that
> they could or should do for themselves?
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Technical:
>
>
>
> Tell me about the most recent client you’ve work with? Walk me through
> your day to day responsibilities.
>
>
>
> What do you do to keep your client’s engaged/busy throughout the day?
>
>
>
>
>
> Alzheimer’s
>
> Dementia: What types of Dementia have you worked with?
>
> How mild or severe of dementia did you work with?
>
> What tasks could this client still complete independently?
>
> How do you keep client’s safe when they begin Wandering?
>
>
>
> Have you ever worked with client’s that have lost Mobility or speech due
> to alzheimer’s?
>
>
>
> Have you worked with client’s that Sundown? What did this look like? How
> did you manage the sundowning? 4pm and your client becomes restless or
> agitated? How do you manage a client that is sundowning.
>
>
>
>
>
> Your client asks you to leave and you know they cannot be left alone. How
> do you handle that?
>
>
>
> What differences did you notice between an early stage client and a late
> stage client?
>
> How did you have to change care as the dementia progressed? What
> challenges did you see in the late stages?
>
>
>
>
>
> Have you ever worked with an exit seeking client? What techniques did you
> use when you know it’s not safe for a client to go out. How do you redirect
> their attention? Your client is adamantly trying to leave the home during
> bad weather. How do you handle that?
>
>
>
>
>
>
>
>
>
>
>
> What techniques do you use when a client is trying to express something to
> you but cannot verbally explain what they want?
>
>
>
>
>
>
>
> Independent client – assistance after surgery or accident
>
>
>
> For clients that have lost a sense of independency, how do you help them
> to still feel like they have a sense of purpose?
>
>
>
>
>
> Parkinson’s exp?
>
> Walk me through a typical day of care?
>
> Have you ever had a client fall?
>
> it’s known that parkinson’s client’s need exercise to stay strong as long
> as possible. What did you do to help maintain their muscle strength?
>
> Communication?
>
>
>
> Swallowing issues are often part of late stages of parkinson’s – How do
> you manage swallowing issues
>
>
>
> Meal Preparation/cooking? Cooking for special dietary needs?
>
>
>
> Have you ever worked with a G-Tube/Feeding tube?
>
>
>
> Catheter care? Colostomy Bag? Incontinence care?
>
>
>
> Importance of hygiene – proper hygiene for yourself and client is crucial
> for infection control. When I say that what comes to mind to proper hygiene.
>
>
>
>
>
> Transfers – How comfortable are you performing transfers? Where did you
> receive training?
>
>
>
> Please walk me through the steps for transferring a 1-person assist client
> from bed to wheelchair – What steps do you take to ensure client safety?
> How do you ensure your own safety? Tell me 3 techniques for transferring
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> If you were in a situation where a client is on the floor, do you have the
> techniques to get them off the floor, how to you handle it after?
>
>
>
>
>
>
>
>
>
> Have you ever used a gait belt? Hoyer lift- exp with 1 person, 2 person or
> both? what is the importance of hoyer lift safety to you
>
>
>
>
>
> Tell me about a time you worked with a client and their condition improved
> after you started caring for them?
>
>
>
> Experience with Mental health?
>
> Depression? Your client is depressed, they don’t want to eat or drink,
> refuse to get out of bed. How do you encourage them or motivate them? Have
> you ever work with a client that expressed suicidal thoughts, or self-harm?
>
>
>
> Bipolar? How do you deal with the sudden mood changes?
>
> Anxiety? How do you help client’s when they are experiencing a panic
> attack?
>
>
>
> Palliative – Have you worked palliative care before? Are you comfortable
> working palliative care again? What is the most important thing you can do
> for them? How do you help client’s maintain dignity at the end of life?
> Self-care?
>
>
>
> Do you know what a DNR is?
>
> Bed Ridden – How do you care for client’s that are bed ridden – what were
> your responsibilities? What complications can develop due to immobility?
> How do you prevent bed sores?
>
> What precautions do you take while bathing a client in bed?
>
>
>
>
>
>
>
> Hypertension or heart conditions:
>
> Experience taking vitals
>
> Can you explain hypertension to me? Practices in place for someone with
> high blood pressure. (reduce sodium diet, watch levels of stress)
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Caregivers that primarily work 1-2 hour Community shifts:
>
>
>
> What is the biggest difference you notice in community work going client
> to client and working with a private home care agency
>
>
>
>
>
> You’re used to dealing with multiple clients in a day, often with
> different illnesses. How do you adapt or change the way you care for a
> client?
>
>
>
>
>
> Have you ever had to work with a client for more than 4 hours? How were
> they unwell? What did you have to help with? What did you do to keep them
> engaged?
>
>
>
>
>
>
>
> We work anywhere from 4-12 hour days. When you are used to spending 1-2
> hours with a client, tell me how you would keep them engaged when you work
> with them for 8 hours straight as opposed to working with multiple clients
> for short hours.
>
>
>
>
>
> Part way through your shift your client asks you to leave and doesn’t want
> you in their home anymore but you know they cannot be left alone. How do
> you handle that?
>
>
>
>
>
>
>
> Have you worked with clients with sundowning? It’s 4pm and your client
> becomes restless or agitated? How do you manage a client that is sundowning.
>
>
>
>
>
> Your client is adamantly trying to leave the home during bad weather. How
> do you handle that?
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> RPN Exp:
>
> Have you given medication before? Are you familiar with giving injections?
> What injections have you given?
>
>
>
> Where did you receive training on medication administration? Was this part
> of your RPN program or did you have to take a separate certificate course?
>
>
>
>
>
> Have you checked blood sugar before? Administered insulin
>
>
>
> Familiar with wound care? Would dressing
>
>
>
> Bolus feed?
>
>
>
> Have you changed an IV before? Have you set up an IV before
>
>
>
> Have you worked with a G-tube before? Have you worked with a
> Tracheostomy? What formal training have you received on this?
>
>
>
>
>
> Catheter? Colostomy?
>
>
>
> Are you specialized in any particular area of nursing?
>
>
>
> What is your understanding of infection control?
>
>
>
>
>
>
>
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>
>
> Live in Questions:
>
>
>
> If new to live in:
>
> What really stood out for you that made you want to do live in? What are
> the perks of live in for you?
>
>
>
> What kind of responsibilities do you think fall to you during the day when
> working with a live in client.
>
>
>
> There can also be down time during live in, how do you spend your down
> time? How do you keep yourself occupied? Hobbies?
>
>
>
> What challenges do you think you may find?
>
>
>
>
>
> Cooking – appropriate snack, what kind of things would you make for
> breakfast
>
>
>
> How do you handle situation where a client does not believe they are in
> their own home. Do not recognize their environment or own furniture and
> insisting that they do not live there
>
>
>
>
>
> Every client is unique, some cases for dementia can be with a client with
> severe cognitive decline. This can also feel lonely at times as there’s not
> a lot of conversation, a lot of decision making also falls to you. Clients
> cannot always express themselves the same ways and you won’t know why,
> being able to read and redirect a client while remaining calming for hours
> on end isn’t always easy. You are with a client for days at a time and
> there will be good nights and bad nights. But you cannot just leave or go
> home at the end of an exhausting day to your own bed the same way you can
> with hourly care. It can be not too dissimilar to having a new baby.
>
>
>
> Have you ever been on vacation with a group of people for several days or
> a week at a time that you can’t get away from? What was that like? How did
> you handle it?
>
>
>
> I don’t want to present live in as all negative but want to also make sure
> that you are up to the challenge. Our caregivers that are on live in prefer
> this model of care and enjoy it, but we want to make sure you understand
> that these challenges can arise.
>
>
>
> Some of our live in clients are still fairly independent and we are just
> there for security, companionship, peace of mind and that could be the case
> you get assigned to but I want to make sure you are also prepared to take
> on a case that may not be a walk in the park each day.
>
>
>
> What kind of responsibilities do you think fall to you during the day when
> working with a live in client.
>
>
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>
> *Tim Thomas*
> Head of Canada Division | *TheKey*
> Mobile: 514.591.9387
> [image: TheKey] <https://www.thekey.com/>
>
>
> On Fri, Jul 26, 2024 at 2:59 PM Sandra Daoust <sandaoust18@gmail.com>
> wrote:
>
>> OK great! @Timothy Thomas <tt@thekey.com> I think you asked Mel R for
>> that? If not, let me know and I can message her.
>>
>> On Fri, Jul 26, 2024 at 2:58 PM Nomade RH <amercier@nomaderh.ca> wrote:
>>
>>> Hi Sandra,
>>>
>>> The only thing I am missing is an interview grid in French, if ever you
>>> can find one (or one in English that I can translate).
>>>
>>>
>>>
>>> I have everything else!
>>>
>>>
>>>
>>> Have a great day!
>>>
>>> Alexandre Mercier
>>>
>>> Human Resources Consultant
>>>
>>> amercier@nomaderh.ca
>>>
>>> (514) 538-0571
>>>
>>> www.nomaderh.ca
>>>
>>>
>>> ------------------------------
>>> *De :* Sandra Daoust <sandaoust18@gmail.com>
>>> *Envoyé :* Friday, July 26, 2024 2:56:46 PM
>>> *À :* Nomade RH <amercier@nomaderh.ca>
>>> *Cc :* Timothy Thomas <tt@thekey.com>
>>> *Objet :* Re: Objet : Objet : Objet : Resolution to sign
>>>
>>> How are we doing with the remaining items? Anything I can help with?
>>>
>>> On Fri, Jul 26, 2024 at 2:56 PM Nomade RH <amercier@nomaderh.ca> wrote:
>>>
>>> Hi Tim,
>>>
>>> Nevermind, I found it on the web!
>>>
>>>
>>>
>>> Have a great day!
>>>
>>> Alexandre Mercier
>>>
>>> Human Resources Consultant
>>>
>>> amercier@nomaderh.ca
>>>
>>> (514) 538-0571
>>>
>>> www.nomaderh.ca
>>>
>>>
>>> ------------------------------
>>> *De :* Nomade RH <amercier@nomaderh.ca>
>>> *Envoyé :* Friday, July 26, 2024 2:49:18 PM
>>> *À :* Timothy Thomas <tt@thekey.com>
>>> *Cc :* Sandra Daoust <sandaoust18@gmail.com>
>>> *Objet :* Objet : Objet : Resolution to sign
>>>
>>>
>>> Hi Tim,
>>>
>>> I figured out a way to fix it! What is Chad job title?
>>>
>>>
>>>
>>> Have a great day!
>>>
>>> Alexandre Mercier
>>>
>>> Human Resources Consultant
>>>
>>> amercier@nomaderh.ca
>>>
>>> (514) 538-0571
>>>
>>> www.nomaderh.ca
>>>
>>>
>>>
>>>
>>> ------------------------------
>>> *De :* Timothy Thomas <tt@thekey.com>
>>> *Envoyé :* Friday, July 26, 2024 2:26:37 PM
>>> *À :* Nomade RH <amercier@nomaderh.ca>
>>> *Cc :* Sandra Daoust <sandaoust18@gmail.com>
>>> *Objet :* Re: Objet : Resolution to sign
>>>
>>> Unfortunately I can't add the titles as the document is locked.
>>>
>>> Chad is away and I barely got this done. Will it pass like this?
>>>
>>> On Fri, Jul 26, 2024 at 2:22 PM Nomade RH <amercier@nomaderh.ca> wrote:
>>>
>>> Hi Tim,
>>>
>>> For some reason, the signature of Chad Everitt appears over yours...
>>>
>>>
>>>
>>> Would you be able to send me another version?
>>>
>>>
>>>
>>> Also, could you please add your title (Chef de la division canadienne)
>>> and also Chad’ title (in French please)?
>>>
>>>
>>>
>>> Have a great day!
>>>
>>> Alexandre Mercier
>>>
>>> Human Resources Consultant
>>>
>>> amercier@nomaderh.ca
>>>
>>> (514) 538-0571
>>>
>>> www.nomaderh.ca
>>>
>>>
>>> ------------------------------
>>> *De :* Timothy Thomas <tt@thekey.com>
>>> *Envoyé :* Friday, July 26, 2024 1:30:05 PM
>>> *À :* Nomade RH <amercier@nomaderh.ca>; Sandra Daoust <
>>> sandaoust18@gmail.com>
>>> *Objet :* Resolution to sign
>>>
>>>
>>>
>>> --
>>>
>>> *Tim Thomas *
>>> Head of Canada Division | *TheKey*
>>> Mobile: 514.591.9387
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>>
>>>
>>> --
>>>
>>> *Tim Thomas *
>>> Head of Canada Division | *TheKey*
>>> Mobile: 514.591.9387
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>>