----==_mimepart_67be4e3facf2a_3ea3fc33fa0a09062918d9 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable FORTH ATTEMPT Hello, I am following up on my previous email. The = person whose payment information was provided on the PAF is not the perso= n who signed the document. In order to be compliant with our legal and= payment processing policies, we will need to obtain a PAF that has the s= ignature of the person whose payment information is provided, authorizing= us to charge their account. Alternatively, we will need proof that the s= igner is authorized to use the provided payment information. This can be = verified by having the signer listed on the account (e.g., by providing a= voided check) or by submitting a copy of a POA granting the signer autho= rity to use the payment information. Without formal documentation ver= ifying this authorization, we will be in violation of PCI compliance stan= dards. This exposes us to potential security risks and leaves us vulnerab= le if the client decides to dispute any charges. Without proof of authori= zation, we would be unable to properly defend against such claims, which = could result in significant legal and financial consequences. Please = let me know if you have any questions or need further clarification. = Thank you! DeAnna Brown ltci@thekey.com Long Term Care Insurance Custom= er Service - (855)-205-8007 Long Term Care Insurance Fax - (813) 693-5625= Billing@thekey.com 866-226-1702 = = On Sat, 22 Feb at 7:09 PM , DeAnna Brown w= rote: = = THIRD ATTEMPT = = Hello, = = I am following up on my previous email. The person whose payment informa= tion was provided on the PAF is not the person who signed the document. = = In order to be compliant with our legal and payment processing policies,= we will need to obtain a PAF that has the signature of the person whose = payment information is provided, authorizing us to charge their account. = Alternatively, we will need proof that the signer is authorized to use th= e provided payment information. This can be verified by having the signer= listed on the account (e.g., by providing a voided check) or by submitti= ng a copy of a POA granting the signer authority to use the payment infor= mation. = = Without formal documentation verifying this authorization, we will be in= violation of PCI compliance standards. This exposes us to potential secu= rity risks and leaves us vulnerable if the client decides to dispute any = charges. Without proof of authorization, we would be unable to properly d= efend against such claims, which could result in significant legal and fi= nancial consequences. = = Please let me know if you have any questions or need further clarificati= on. = = Thank you! = DeAnna Brown = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com 866-22= 6-1702 = = = = On Mon, 17 Feb at 3:31 PM , DeAnna Brown w= rote: = = Hello, =