--000000000000f79da1062fc93e54 Content-Type: text/plain; charset="UTF-8" Dear RDOs, I want to make you aware of an issue that occurred with our recent *Employee Appreciation email.* Due to a system error, the message was sent to a *larger caregiver audience than intended.* We have already escalated this issue to our vendor and are actively working on a solution to prevent this from happening in future communications. While this does not require any immediate action on your end, I wanted to ensure you were informed in case any questions arise. We appreciate your patience as we work through this, and we will keep you updated on any necessary next steps. Please feel free to reach out if you have any concerns. Best, Sky Cross Director of Employee Experience sky.cross@thekey.com (619) 984-0522 *TheKey.com * [image: TheKey] --000000000000f79da1062fc93e54 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Dear RDOs, I want to make you aware of an issue that occurred with our recent Employee Appreciation email. Due to a system error, the message= was sent to a larger caregiver audience than intended. We have already escalated this issue to our vendor and are actively work= ing on a solution to prevent this from happening in future communications. = While this does not require any immediate action on your end, I wanted to e= nsure you were informed in case any questions arise. We appreciate your patience as we work through this, and we will keep yo= u updated on any necessary next steps. Please feel free to reach out if you= have any concerns. Best, Sky Cross Director of Employee Exper= ience=C2=A0 sky.cros= s@thekey.com (619) 984-0522 TheKey.com --000000000000f79da1062fc93e54--