--0000000000004815df061d724377 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'll need to make it a ring group. At the time we did that, we sent the number directly to Cheryl. I will create a group and change the routing as needed. Will let you know when that's ready. Also, I'm going to turn this into a ticket request so we have the proper documentation. Stand by for updates. On Wed, Jul 17, 2024 at 9:25=E2=80=AFAM Timothy Thomas wrot= e: > I=E2=80=99d like to add additional users to this group. Is that possible? > > > *Tim Thomas* > Head of Canada Division | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > > > On Wed, Jul 17, 2024 at 9:59=E2=80=AFAM Mark Warner > wrote: > >> The toll free number is a Callrail number and does not "live" in 8x8. >> Currently, the toll free number auto-forwards calls to 647-932-5783 >> (Cheryl.) >> >> On Tue, Jul 16, 2024 at 3:24=E2=80=AFPM Timothy Thomas w= rote: >> >>> Hi Mark, >>> >>> I don't see the toll free line in my ring groups on the 8x8 portal >>> (1-844-655-0880) >>> >>> I'd like to add another member to the group. Can you grant me access? >>> Thanks >>> -- >>> >>> *Tim Thomas* >>> Head of Canada Division | *TheKey* >>> Mobile: 514.591.9387 >>> [image: TheKey] >>> >> --0000000000004815df061d724377 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'll need to make it a ring group.=C2=A0 At the time w= e did that, we sent the number directly to Cheryl.=C2=A0 I will create a gr= oup and change the routing as needed.=C2=A0 Will let you know when that'= ;s ready.=C2=A0 Also, I'm going to turn this into a ticket request so w= e have the proper documentation.=C2=A0 Stand by for updates. On Wed, Jul 17,= 2024 at 9:25=E2=80=AFAM Timothy Thomas < tt@thekey.com > wrote: I=E2=80=99d like to add additional users t= o this group. Is that possible? Tim Thomas = Head = of Canada Division |=C2=A0 TheKey Mobile: 514.591.9387 = = On Wed, Jul 17, 2024= at 9:59=E2=80=AFAM Mark Warner <<a href=3D"mailto:mark.warner@thekey.co= m" target