--0000000000003f0d370609967c3c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable If it's not too late and we can get what number they dialed, that would help. On Tue, Nov 7, 2023 at 3:05=E2=80=AFPM Timothy Thomas wrote= : > Ok strange, they claim to have called a Texas number. Thanks Mark > > On Tue, Nov 7, 2023 at 4:03=E2=80=AFPM Mark Warner wrote: > >> Looks like this person tried calling a few times between 7:36 and 7:45. >> In each case the caller chose option 1 (New Client) so the system >> transferred appropriately. Otherwise, all settings (as they apply to th= is >> example) are correct. >> >> >> >> On Tue, Nov 7, 2023 at 2:50=E2=80=AFPM Timothy Thomas wr= ote: >> >>> Hi Mark, >>> >>> We received another strange call yesterday. It was from a Texas number >>> looking for our Texas office. >>> >>> Call received on Nov 6 at 7:36am EST 713-539-4923, and it came in to >>> Karianne via the Ontario on-call group. Just checking to make sure our >>> settings are correct. >>> >>> Thanks! >>> Tim >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --0000000000003f0d370609967c3c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable If it's not too late and we can get what number they d= ialed, that would help.=C2=A0=C2=A0 On Tue, Nov 7, 2023 at 3:05=E2=80=AFPM T= imothy Thomas < tt@thekey.com > wr= ote: Ok strange, they claim to have called a Texas number. Thanks Mark On T= ue, Nov 7, 2023 at 4:03=E2=80=AFPM Mark Warner < mark.warner@thekey.com > wrote: = Looks like this person tried calling a few times between 7:36 and 7:45.=C2= =A0 In each case the caller chose option 1 (New Client) so the system trans= ferred appropriately.=C2=A0 Otherwise, all settings (as they apply to this = example) are correct. On Tue, Nov 7= , 2023 at 2:50=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Hi Mark, We received another strange call yesterday. It was from a Texas number = looking for our Texas office. Call received on Nov= 6 at=C2=A07:36am EST 713-539-4923, and it came in to Karianne via the Onta= rio on-call group. Just checking to make sure our settings are correct. Thanks! Tim -- = Tim Thomas = = Head of Canada Division Please note my emai= l has changed: tt@TheKey.com