--000000000000e0f40105c4f801b9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, We tried to process the card on file (ending in 2517) but it was declined due to insufficient funds. Is there another card we should use? Or are you able to clear space on the CC? Thank you! 613-706-3482 | 20eight.ca | Nadia@20eight.ca On Thu, Jun 17, 2021 at 7:53 AM Tanvir Farabi wrote: > No, we don't have it on the file. We will get it today. Thank you! > > [image: Mailtrack] > Sender > notified by > Mailtrack > 06/17/21, > 09:22:45 AM > > On Wed, Jun 16, 2021 at 6:04 PM Timothy Thomas > wrote: > >> Do you not have it on file, if not please call me tomorrow morning for >> the card details. >> >> Thanks! >> >> On Wed, Jun 16, 2021 at 1:03 PM Tanvir Farabi wrote: >> >>> Sounds good! >>> >>> Do you want me to go ahead and buy the monthly package? In that case, I >>> will need the credit card details from you. >>> >>> Thank you! >>> >>> [image: Mailtrack] >>> Sender >>> notified by >>> Mailtrack >>> 06/16/21, >>> 02:30:52 PM >>> >>> On Wed, Jun 16, 2021 at 1:32 PM Timothy Thomas >> tt@homecareassistance.com> wrote: >>> >>>> lets pay the 9$ >>>> >>>> On Wed, Jun 16, 2021 at 11:44 AM Tanvir Farabi >>>> wrote: >>>> >>>>> Hi Timothy, >>>>> >>>>> It seems like the integration has used up all the available operation= s >>>>> for the Free package (1000). >>>>> >>>>> Now, we have two options: >>>>> 1. Wait till June 22nd for the account to reset. >>>>> 2. Buy a monthly subscription for $9. Check how many operations we us= e >>>>> for the month, and then downgrade to the free version if we use less = than >>>>> 1000 operations. >>>>> >>>>> Let me know which option you want to choose. Thank you! >>>>> >>>>> [image: Mailtrack] >>>>> Sender >>>>> notified by >>>>> Mailtrack >>>>> 06/16/21, >>>>> 01:03:36 PM >>>>> >>>>> On Wed, Jun 16, 2021 at 1:02 PM Tanvir Farabi >>>>> wrote: >>>>> >>>>>> Hi Timothy, >>>>>> >>>>>> Sure. I will take a look at it right now. >>>>>> >>>>>> [image: Mailtrack] >>>>>> Sender >>>>>> notified by >>>>>> Mailtrack >>>>>> 06/16/21, >>>>>> 01:02:24 PM >>>>>> >>>>>> On Wed, Jun 16, 2021 at 12:49 PM Timothy Thomas >>>>> tt@homecareassistance.com> wrote: >>>>>> >>>>>>> Hi Tanvir, >>>>>>> >>>>>>> I just realized that we haven't been receiving any call rail forms >>>>>>> in slack since friday, i went back and we've had 10 or so inquiries= that >>>>>>> were not posted. Can you look into the integration and make sure it= s set up >>>>>>> correctly? We can't have issues like this. >>>>>>> >>>>>>> Thanks! >>>>>>> >>>>>>> -- >>>>>>> >>>>>>> >>>>>>> >>>>>>> Timothy Thomas >>>>>>> >>>>>>> >>>>>>> >>>>>>> *Regional Director of Operations* >>>>>>> >>>>>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>>>>> >>>>>>> tt@homecareassistance.com | Homecareassistancemontreal.ca >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> -- >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> 613.693.0298 | 20eight.ca | Tanvir@20eight.ca >>>>>> >>>>>> >>>>>