Re: Phone numbers on 8x8

From
Isabelle La <ila@thekey.com>
To
Timothy Thomas <tt@homecareassistance.com>
CC
Angie Kunnath <akunnath@homecareassistance.com>, Isabelle La <ila@thekey.com>, James Patchett <jpatchett@thekey.com>
Date
Thu, 28 Apr 2022 10:28:16 -0700
Folder
INBOX
📎 Gala_Email Signatures-12.png
Yes, we would be ordering from the Rogers account that they currently have
but we have changed over to our ownership so I can initiate and authorize
that purchase now on their behalf.

Thanks for checking Tim!

On Thu, Apr 28, 2022 at 9:30 AM Timothy Thomas <tt@homecareassistance.com>
wrote:

> Isabelle can we support cellphone orders in Canada? I was told the local
> offices had to order from their carriers?
>
> On Thu, Apr 28, 2022 at 10:38 AM Angie Kunnath <
> akunnath@homecareassistance.com> wrote:
>
>> Sounds good. I'll update the same spreadsheet. It will be easy to do the
>> shipment to one office and I can distribute from there.
>>
>> Regards,
>>
>> Angie Kunnath
>>
>> *Home Care Assistance - **Serving Oakville, Mississauga, Burlington,
>> Waterloo & Wellington region*
>>
>> 375 University Ave E, Waterloo, ON, N2K3M7
>> <https://www.google.com/maps/search/375+University+Ave+E,+Waterloo,+ON,+N2K3M7?entry=gmail&source=g>
>> Tel: 519-954-2111
>> 2525 Old Bronte Rd, Suite 212, Oakville, ON,
>> <https://www.google.com/maps/search/2525+Old+Bronte+Rd,+Suite+212,+Oakville,+ON,%C2%A0+L6M+4J2?entry=gmail&source=g>L6M
>> 4J2
>> <https://www.google.com/maps/search/2525+Old+Bronte+Rd,+Suite+212,+Oakville,+ON,%C2%A0+L6M+4J2?entry=gmail&source=g>
>> Tel: 905-337-1200
>>
>>
>>
>> *Champions of Aging Well*
>>
>> *www.**H**o <http://homecareassistancewaterloo.ca/>*
>>
>> *me <http://homecareassistancewaterloo.ca/>Care
>> <http://homecareassistancewaterloo.ca/>Assistance
>> <http://homecareassistancewaterloo.ca/>Waterloo
>> <http://homecareassistancewaterloo.ca/>.ca
>> <http://homecareassistancewaterloo.ca/>www.HomeCareAssistanceGuelph.ca*
>> *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca*
>>
>>
>> Visit our Website <http://www.homecareassistancewaterloo.ca>
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>>
>> On Thu, Apr 28, 2022 at 10:33 AM Isabelle La <ila@thekey.com> wrote:
>>
>>> No problem, I figured we’d need to do so.
>>>
>>> Angie, I know there are a couple of lines already. Can you please list
>>> out full name of employees that will be needing a new cell phone as well as
>>> the ship-to address for each of those folks? I will place an immediate
>>> order.
>>>
>>> James - we may not need to update business cards if those folks are
>>> using 8x8 as the numbers for distribution on their business cards since I
>>> will be porting those numbers into our ownership when we do the phone
>>> migration so let’s hope that’s been the case (fingers crossed).
>>>
>>> On Thu, Apr 28, 2022 at 7:28 AM James Patchett <jpatchett@thekey.com>
>>> wrote:
>>>
>>>> Hi All,
>>>>
>>>> Unfortunately we cannot have the staff using their personal cell
>>>> phones. There are a number of reasons for this but security and privacy are
>>>> at the top of the list.  We will need to have new phones ordered and
>>>> numbers distributed.  I understand this is not ideal and it will take some
>>>> time to get clients, caregivers and referral sources to start using the new
>>>> numbers.
>>>>
>>>> All new business cards will also need to be ordered with the updated
>>>> numbers on them.
>>>>
>>>> Thank you,
>>>>
>>>> James
>>>>
>>>> On Thu, Apr 28, 2022 at 10:22 AM Isabelle La <ila@thekey.com> wrote:
>>>>
>>>>> Gotcha, thanks for clarifying, Angie. We will submit the port for all
>>>>> numbers.
>>>>>
>>>>> Typically we buy work cell phones for all staff so they don’t use
>>>>> personal cell phones or laptops. I’m adding James here to ask if he prefers
>>>>> to order new cell phones that we can add to your existing Rogers account or
>>>>> if he prefers to keep as-is and continue having employees use personal cell
>>>>> phone devices.
>>>>>
>>>>> James - please let me know how you’d like to proceed.
>>>>>
>>>>> On Thu, Apr 28, 2022 at 5:05 AM Angie Kunnath <
>>>>> akunnath@homecareassistance.com> wrote:
>>>>>
>>>>>> Hi Isabelle.
>>>>>>
>>>>>> We'll port all existing numbers on the list. We do not have desktop
>>>>>> phones. Staff use their personal phones. Most devices are iPhones. We have
>>>>>> a few android users.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Angie Kunnath
>>>>>>
>>>>>> *Home Care Assistance - **Serving Oakville, Mississauga, Burlington,
>>>>>> Waterloo & Wellington region*
>>>>>>
>>>>>> 375 University Ave E, Waterloo, ON, N2K3M7
>>>>>> <https://www.google.com/maps/search/375+University+Ave+E,+Waterloo,+ON,+N2K3M7?entry=gmail&source=g>
>>>>>> Tel: 519-954-2111
>>>>>> 2525 Old Bronte Rd, Suite 212, Oakville, ON,
>>>>>> <https://www.google.com/maps/search/2525+Old+Bronte+Rd,+Suite+212,+Oakville,+ON,%C2%A0+L6M+4J2?entry=gmail&source=g>L6M
>>>>>> 4J2
>>>>>> <https://www.google.com/maps/search/2525+Old+Bronte+Rd,+Suite+212,+Oakville,+ON,%C2%A0+L6M+4J2?entry=gmail&source=g>
>>>>>> Tel: 905-337-1200
>>>>>>
>>>>>>
>>>>>>
>>>>>> *Champions of Aging Well*
>>>>>>
>>>>>> *www.**H**o <http://homecareassistancewaterloo.ca/>*
>>>>>>
>>>>>> *me <http://homecareassistancewaterloo.ca/>Care
>>>>>> <http://homecareassistancewaterloo.ca/>Assistance
>>>>>> <http://homecareassistancewaterloo.ca/>Waterloo
>>>>>> <http://homecareassistancewaterloo.ca/>.ca
>>>>>> <http://homecareassistancewaterloo.ca/>www.HomeCareAssistanceGuelph.ca*
>>>>>> *www.HomeCareAssistanceOakville.ca*
>>>>>> *www.HomeCareAssistanceMississauga.ca*
>>>>>>
>>>>>>
>>>>>> Visit our Website <http://www.homecareassistancewaterloo.ca>
>>>>>> Read our Mission <http://homecareassistance.com/about/our-mission/>
>>>>>> Balanced Care Method <http://balancedcaremethod.com/>
>>>>>> Hospital to Home Care <http://hospitaltohomecare.com/>
>>>>>> Review our Book Series
>>>>>> <http://homecareassistance.com/healthy-longevity-book-series/>
>>>>>> Cognitive Therapeutics <http://cognitivetherapeutics.com/>
>>>>>> Our Recent Press <http://bit.ly/qOk2aS>
>>>>>> Connect on LinkedIn <http://linkd.in/nRxfEv>
>>>>>> Read our Reviews <http://homecareassistance.com/reviews/>
>>>>>> Watch our Videos <http://youtube.com/homecareinfo>
>>>>>> Subscribe to our Blog <http://blog.homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>> On Wed, Apr 27, 2022 at 3:08 AM Isabelle La <ila@thekey.com> wrote:
>>>>>>
>>>>>>> Hi Angie,
>>>>>>>
>>>>>>> Just to confirm, are all the numbers provided on the Google
>>>>>>> Spreadsheet from 8x8 numbers that you are going to be wanting to keep and
>>>>>>> associate to the users or do you only want to port the main phone numbers
>>>>>>> to own and the existing users can be issued new 8x8 numbers?
>>>>>>>
>>>>>>> Also, can you please confirm the make/model of your phones that you
>>>>>>> use?
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>> --
>>>>>>> *Isabelle La *
>>>>>>> Project Management, IT Dept.
>>>>>>> * Please note my email has changed: *
>>>>>>> ila@thekey.com <https://brand.thekey.com/esg/ila@thekey.com>
>>>>>>> Direct: 650-231-5733
>>>>>>> Fax: 919-377-9020
>>>>>>>
>>>>>>>         TheKey.com <https://www.thekey.com/>
>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>
>>>>>> --
>>>>> --
>>>>> *Isabelle La *
>>>>> Project Management, IT Dept.
>>>>> * Please note my email has changed: *
>>>>> ila@thekey.com <https://brand.thekey.com/esg/ila@thekey.com>
>>>>> Direct: 650-231-5733
>>>>> Fax: 919-377-9020
>>>>>
>>>>>         TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>> --
>>> --
>>> *Isabelle La *
>>> Project Management, IT Dept.
>>> * Please note my email has changed: *
>>> ila@thekey.com <https://brand.thekey.com/esg/ila@thekey.com>
>>> Direct: 650-231-5733
>>> Fax: 919-377-9020
>>>
>>>         TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>
>
> --
>
> Timothy Thomas
> Head of Canada Division
> Home Care Assistance
> Office: 514-907-5065
> Fax: 514-221-4265
> 4464 Ste Catherine West
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-- 
--
*Isabelle La *
Project Management, IT Dept.
* Please note my email has changed: *
ila@thekey.com <https://brand.thekey.com/esg/ila@thekey.com>
Direct: 650-231-5733
Fax: 919-377-9020

        TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>