--000000000000cba5f4062c3b51b9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Wonderful! I am now receiving calls. Thank you, On Tue, Jan 21, 2025 at 1:11=E2=80=AFPM Mark Warner = wrote: > Hi Abby, > I have believe I have corrected the full mail box issue. Please monitor. > I have added you to option 3 of the menu. > > Thanks, > Mark Warner > > > On Tue, 21 Jan at 12:15 PM , Sandeep C S wrote: > Hi Abby, > > Your support ticket #1043659 has been escalated to our senior team to > ensure you receive the highest level of expertise and a swift resolution. > You'll be contacted directly by a senior support specialist with updates > and further assistance. For real-time updates, feel free to click on > https://hca.freshdesk.com/helpdesk/tickets/1043659. We appreciate your > patience and are here to ensure your satisfaction. > > > Warm Regards, > > Sandeep C S > Service Desk Engineer > Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com > TheKey.com > > > > > On Tue, 21 Jan at 11:59 AM , Abby Cnossen (Admin) acnossen@homecareassistance.com> wrote: > Additionally, the voicemail box states that it is full and cannot > receive any new messages. > > On Tue, Jan 21, 2025 at 11:58=E2=80=AFAM Abby Cnossen wrote: > >> Hello, >> >> I am not receiving calls for the Michigan ring group. Can we please >> confirm that I am on this group. If I am not can I please be added as so= on >> as possible. >> >> As a troubleshooting step I called the office line (616-301-2000) from m= y >> personal cell, selected option 3 and I was sent straight to a voicemail. >> >> -- >> *Abby Cnossen* >> Manager of Quality and Service >> Call or text: 616-271-8243 >> TheKey.com >> > > > -- > *Abby Cnossen* > Manager of Quality and Service > Call or text: 616-271-8243 > TheKey.com > > 1043659:611100 > --=20 *Abby Cnossen* Manager of Quality and Service Call or text: 616-271-8243 TheKey.com --000000000000cba5f4062c3b51b9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Wonderful! I am now receiving=C2=A0calls.=C2=A0 Thank you, On Tue, Jan 21, 2025 at 1:11= =E2=80=AFPM Mark Warner < itsuppo= rt@thekey.com > wrote: Hi Abby,=C2=A0 I have believe I have corrected the full mail box issue.= =C2=A0 Please monitor. I have added you to option 3 of the menu. Thanks,=C2=A0 Mark Warner On Tue, 21 Jan at 12:15 PM , Sandeep C S < itsupport@thekey.com > wrote: Hi Abby,=C2=A0 Your support ticket #1043659 has been escalated to our sen= ior team to ensure you receive the highest level of expertise and a swift r= esolution. You'll be contacted directly by a senior support specialist = with updates and further assistance. For real-time updates, feel free to cl= ick on https://hca.freshdesk.com/helpdesk/ticket= s/1043659 . We appreciate your patience and are here to ensure your sati= sfaction. =C2=A0 Warm Regards, Sandeep C S Service Desk Engineer Contact IT Support 24*7=C2=A0@ (888)838-1955 | hca.freshdesk.com The