--000000000000d6a11905eb54aae2 Content-Type: text/plain; charset="UTF-8" Hi all, Apologies - could someone please forward the screenshot? It didn't come through into the support queue. Thanks, Tori On Tue, Oct 18, 2022 at 3:57 PM Timothy Thomas wrote: > They're CC'd on this thread. We haven't heard from them so I was following > up. > > Thanks! > > On Tue, Oct 18, 2022 at 3:56 PM Amy Freeman wrote: > >> Hi Tim, >> >> Have you reached out to App support? >> >> >> *Amy Freeman* >> Senior Product Manager >> (650)722-8247 >> [image: TheKey] >> >> >> On Tue, Oct 18, 2022 at 12:53 PM Timothy Thomas wrote: >> >>> Hi Amy, any news on this issue? >>> >>> On Fri, Oct 14, 2022 at 8:58 AM Amy Freeman wrote: >>> >>>> Hi Tim, >>>> >>>> Sharing with support. >>>> >>>> *Amy Freeman* >>>> Senior Product Manager >>>> (650)722-8247 >>>> [image: TheKey] >>>> >>>> >>>> On Thu, Oct 13, 2022 at 1:13 PM Timothy Thomas wrote: >>>> >>>>> Hi Amy, >>>>> >>>>> We're encountering a caregiver app error, see screenshot attached. Are >>>>> you aware of an issue? >>>>> >>>>> -- >>>>> Tim Thomas >>>>> Head of Canada Division >>>>> *Please note my email has changed:* >>>>> tt@TheKey.com >>>>> (514) 591-9387 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- *Tori Porter-Martin* Director of Implementation and Support tori.portermartin@thekey.com 410-991-9564 TheKey.com [image: TheKey] --000000000000d6a11905eb54aae2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, Apologies - could someone pleas= e forward the screenshot? It didn't come through into the support queue= . Thanks, Tori=C2=A0 On Tue, Oct 18= , 2022 at 3:57 PM Timothy Thomas < tt@th= ekey.com > wrote: They're CC'd on this thread. We haven'= t heard from them so I was following up.=C2=A0 Thanks! On Tue, Oct 18, 2022 at 3:56 PM Amy Freeman < afreeman@thekey.com > wrote: Hi Ti= m,=C2=A0 Have you reached out to App support? Amy Freeman Senior Product Manager (650)722-8247 On Tue, Oct 18, 2022 at 12:53 PM Timothy Thomas <= ; tt@thekey.com > w= rote: Hi Amy, any news on this issue? <di