--00000000000037b1cb05efe71159 Content-Type: multipart/alternative; boundary="00000000000037b1ca05efe71158" --00000000000037b1ca05efe71158 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable As early as possible. Those users need a different set of instructions and need to have their emails updated via workday to update downstream systems. I would recommend at least 5 days so we can get the messaging across so they know what to do. On Thu, Dec 15, 2022 at 7:21 PM Alexa Graziani wrote= : > Would that pre-work start the two days prior or would that be even earlie= r? > > How earlier do you need the list of emails? > > > > On Thu, Dec 15, 2022 at 4:20 PM Gabriel La wrote: > >> If we have the list it should take maybe about 3 hours max. We do need t= o >> do some pre-work for users that didn't transition to signing in via @ >> thekey.com yet if there are any. >> >> On Thu, Dec 15, 2022 at 6:50 PM Isabelle La wrote: >> >>> New Recording to go-live will take me an hour max >>> >>> On Thu, Dec 15, 2022 at 3:35 PM Alexa Graziani >>> wrote: >>> >>>> Thanks, all. I"m supposed to estimate hours for each of these projects= . >>>> Keith, looks like you already gave that to me. >>>> >>>> Isabelle, how long do you think it would take you to record 8 IVR >>>> recordings? >>>> >>>> Gabe, how many hours of work does the email updates represent? >>>> >>>> Sincerely, >>>> >>>> On Mon, Dec 12, 2022 at 11:22 AM Alexa Graziani >>>> wrote: >>>> >>>>> Thanks, Keith! I think you already made the Montreal numbers (but we >>>>> will be meeting with the ads agency and confirming if any changes nee= d to >>>>> be made). So the main thing will be transferring numbers from our oth= er >>>>> existing Canadian "companies" into the main Canada one in tandem with= the >>>>> launch. >>>>> >>>>> Thanks, >>>>> >>>>> On Mon, Dec 12, 2022 at 11:12 AM Keith Moore >>>>> wrote: >>>>> >>>>>> As long as we're just updating the greeting and not changing options >>>>>> and routing, updating the Canadian IVR's should only take 5-10 minut= es or >>>>>> so, we'll just need the updated recording ahead of time. >>>>>> >>>>>> I see 5 pools in the existing CallRail account for Montreal-20/eight >>>>>> DIGITAL Inc. >>>>>> I don't believe that CallRail offers a way to migrate numbers betwee= n >>>>>> accounts (you can migrate company to company, but they have to be on= the >>>>>> same account) so the entries would need to be recreated under our co= rp >>>>>> CallRail account, but that should only take a few minutes. >>>>>> [image: image.png] >>>>>> [image: image.png] >>>>>> >>>>>> On Mon, Dec 12, 2022 at 1:59 PM Gabriel La wrote: >>>>>> >>>>>>> >>>>>>> 1. Update emails: 2 days - required to have an email list of all >>>>>>> users that need the default send as updated and/or primary email= address >>>>>>> updated. It is also ideal to have a go live date selected and to= have users >>>>>>> updated on what will be different for them. New users added sinc= e will >>>>>>> a