Hi James - Yes we can use the other Mailgun account with a new API key.
Thanks, Chuck
On Thu, Mar 10, 2022 at 9:38 AM Timothy Thomas <tt@homecareassistance.com>
wrote:
> Is it possible to use call rail forms instead and install tracking numbers
> site wide?
>
> On Thu, Mar 10, 2022 at 11:24 AM James Sudimak (Web Support) <
> dev@homecareassistance.com> wrote:
>
>> Hi Chuck,
>>
>> Apologies for the delayed response here. We've gone ahead and created a
>> new FTP user for you. Here are the credentials:
>>
>> *Host:* 162.221.187.162
>> *Port:* 21
>> *User:* chuck@homecareassistancecalgary.ca
>> *Password:* qrC!pf8X*#_A
>>
>> Regarding Mailgun, I don't believe we have access to the Mailgun account
>> that the site is connected to. It you are also unable to access, we can
>> work around by using another Mailgun account and use that API key instead.
>>
>> Please let us know if there is anything else we may assist with.
>>
>> Thanks and warm regards,
>>
>> James Sudimak
>> Web Developer, Home Care Assistance
>> homecareassistance.com
>> 221 Main St
>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>> #520 <https://homecareassistance.zendesk.com/tickets/520>, San
>> Francisco, CA 94105
>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>>
>>
>> On Mar 10, 10:53 AM, Chuck Terlesky wrote:
>>
>>> Hi Team,
>>>
>>> Our website is homecareassistancecalgary.ca.
>>>
>>> I'm just circling back with this request as we are not on "The Key"
>>> website and need access to Godaddy to add a landing page and change the
>>> current landing page phone numbers as they are incorrect.
>>>
>>> We also need access to "Mailgun" for our contact forms as they are
>>> getting blocked by spam - which is generating an error message when filling
>>> out the forms. (We would have to reintegrate or ensure our API is
>>> working again.)
>>>
>>> Let me know what additional information you need from me.
>>>
>>> Regards,
>>> Chuck
>>>
>>>
>> On Mar 9, 11:00 AM, Chuck Terlesky wrote:
>>
>>> Hi Development Team,
>>>
>>> Looks like they need access to the FTP username and password to complete
>>> the landing page changes.
>>>
>>> Let me know how to proceed,
>>>
>>> Chuck
>>>
>>>
>> On Mar 9, 10:30 AM, Jhawkins wrote:
>>
>>> Adding the Web development team to answer your question
>>>
>>> On Wed, Mar 9, 2022 at 7:12 AM Chuck Terlesky <
>>> cterlesky@homecareassistance.com> wrote:
>>>
>>> Hi John,
>>>
>>> Two things - there is a 10GB website backup for
>>> homecareassistancecalgary.ca that expires on March 22/22. Is that
>>> something that you wanted to renew?
>>>
>>> We have a number of landing pages that have the wrong phone number
>>> associated with them. We are not transitioning over to "TheKey" until Q4 in
>>> Canada. We hope are adding a new landing page to the website and found this
>>> out. The previous vendor had a separate microsite of landing pages (I
>>> assume this is being hosted in Godaddy)- is there a way to have access to
>>> the microsite to change the numbers on the landing page?
>>>
>>> Let me know how you would like to proceed,
>>> Chuck
>>>
>>> --
>>> Chuck Terlesky B.A., CCPE
>>> General Manager
>>> Home Care Assistance of Calgary, Alberta
>>> Office: 403-301-3777
>>> 10333 Southport Rd SW, Unit 107
>>> <https://www.google.com/maps/search/10333+Southport+Rd+SW,+Unit+107?entry=gmail&source=g>
>>> HomeCareAssistanceCalgary.ca
>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>> ---
>>> Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
>>> Join Our Newsletter
>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>> We Are Hiring! <https://homecareassistance.com/careers>
>>> <https://homecareassistance.com>
>>> Champions of Longevity
>>>
>>> [3LM628-M6XM]
>>
> --
> Timothy Thomas
> Head of Canada
> Home Care Assistance
> Office: 514-907-5065
> Fax: 514-221-4265
> 4464 Ste Catherine West
> Westmount, QC, H3Z1R7
> HomeCareAssistanceMontreal.ca
> ---
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>
--
Chuck Terlesky B.A., CCPE
General Manager
Home Care Assistance of Calgary, Alberta
Office: 403-301-3777
10333 Southport Rd SW, Unit 107
HomeCareAssistanceCalgary.ca
Click Here <https://linktr.ee/hcacalgary> For Information
---
Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
Join Our Newsletter
<https://homecareassistance.com/healthy-longevity-newsletter>
We Are Hiring! <https://homecareassistance.com/careers>
<https://homecareassistance.com>
Champions of Longevity