Hi Sharon, Thank you for contacting IT Helpdesk. As I can check Antonio's profile is not yet updated properly in Workday. Means, there is no email address as been updated in his workday profile. And without an email address we are unable to process anything. We can't even create the 8x8 account without it. Hope you can understand. Thanks & Regards, Souvik Karmakar (He/Him) Service Desk Engineer Contact IT Support 8am-9pm EST @ (888)838-1955 | hca.freshdesk.com
On
Wed, 22 May at 6:30 PM
, SharonSpeirs <sspeirs@homecareassistance.com> wrote:
Hi there Antonio has been onboarded and his salary start date is May 28, 2024 but he is currently a caregiver and will be doing his training tomorrow and on the weekend.
Is it possible to at least get him an 8 by 8 vancouver number for tomorrow so he can download the app on his phone and then add him to the on-call ring list?
I can work around the clear care access and email until the start date if that is an issue from your end.
Please let me know
Sharon
Sharon, Speirs
General Manager
Vancouver, BC
Office: 778.279.3634
sspeirs@thekey.com
TheKey.ca