--000000000000d2e87e0617f56cc8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes we do opt in to search partners mostly because that is the only way to get on Google maps. I will get on the action items before the end of day! Louise 613.228.2028 | 20eight.ca | Louise@20eight.ca On Wed, May 8, 2024 at 1:09=E2=80=AFPM Alexa Graziani wrote: > Update - Just spoke to Reyna and she agrees with this analysis and next > steps. > > On Wed, May 8, 2024 at 8:43=E2=80=AFAM Alexa Graziani > wrote: > >> Hi Louise, >> >> Tim let me know that more caregivers are coming through via the search >> term "home care assistance". I reviewed Callrail again and they are comi= ng >> through our BR Max Clicks campaign. I also that they all come from the >> referrer https://support.google.com/adsense/answer/14201307?hl=3Den, whi= ch >> I believe means it was served outside of the Google Search ads. >> >> Do we have Search Partners turned on for our settings? If so, let's >> remove that and restrict ads just to Google Search. This seems to be a >> partner site and we can't exclude specific ones. I searched for this sit= e >> online and found this Reddit article >> of >> others who have had similar issues and the recommendation was also to tu= rn >> off search partners. >> >> I've added Carmina, who I work with from Google, directly to this chain. >> Carmina - does this seem like a Search Partners website to you? >> >> Reyna - is this something you've come across with Search Partners? >> >> Thanks, >> >> On Tue, May 7, 2024 at 12:56=E2=80=AFPM Alexa Graziani >> wrote: >> >>> I confirmed with IT and legal and we will have weblogs by the end of th= e >>> week (or an update on timing if it proves to be more difficult). Howeve= r, >>> our weblogs don't differentiate between sources. I'm not sure if that w= ill >>> help but it will at least complete the ask so hopefully that will allow >>> them to move forward. >>> >>> On Tue, May 7, 2024 at 11:53=E2=80=AFAM Alexa Graziani >>> wrote: >>> >>>> I'll reach out to Phil to see about the logs and my Google rep to see >>>> if this is the type of response she expected. >>>> >>>> The link the support person sent has this section at the end: >>>> >>>> "Reporting invalid traffic >>>> >>>> There are many common reasons for increased traffic that don't involve >>>> invalid interactions. However, if you suspect that your account is ind= eed >>>> affected by invalid interaction activity, we'll investigate your accou= nt. >>>> >>>> Our team of specialists use a variety of different signals including >>>> click and impression information to identify sources of invalid activi= ty. >>>> Because of the large number of data points we look at, an investigatio= n >>>> into your account may take several business days to complete. When you >>>> request an investigation, please share as much information you have ab= out >>>> the traffic you're concerned about." >>>> >>>> >>>> It also says the following, which is what