Planned Outaged: WellSky/ClearCare SMS Messaging and telephony will be unavailable tonight (2/15) from 7pm CST to 9 pm CST

From
Mike Conner <noreply_italerts@thekey.com>
To
companyall@thekey.com
Date
2024-02-15 13:03:39
Folder
INBOX
--0000000000001fd30e06116f735b Content-Type: text/plain; charset="UTF-8" Good day All, WellSky's third party SMS provider will perform scheduled maintenance on 2/15 at 7:00 PM CST. During this time, there may be potential disruptions on sending and receiving SMS messaging through the Personal Care platform as well as clocking in and out of shifts using Telephony. - *Possible Workarounds*: NA - *Est Time to Resolution* : 120 minutes - *Time for Next Update*: NA - *Additional Notes/Comments* :NA For the most current and updated information on this issue, please visit TheKey's IT System Status Page . If further support is required, as always, please reach out to the IT Help Desk by emailing us at itsupport@thekey.com or by calling us at (888) 838-1955. We're here to help! Please note that our IT Help Desk is available, Monday through Friday, 8:00 AM to 9:00 PM EST. Kind regards, IT Support and Services Team --0000000000001fd30e06116f735b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good day All, WellSky&#39;s third party SMS provid= er will perform scheduled maintenance on 2/15 at 7:00 PM CST. During this t= ime, there may be potential disruptions on sending and receiving SMS messag= ing through the Personal Care platform as well as clocking in and out of sh= ifts using Telephony. Possible Workarounds : NA Est Time to Resolution =C2=A0: 120 minutes Time for Next Update : NA Addi= tional Notes/Comments =C2=A0:NA For the most current a= nd updated information on this issue, please visit=C2=A0 TheKey&#39;s IT System= Status Page . If further support is required, as always, please reach o= ut to the IT Help Desk by emailing us at=C2=A0 itsupport@thekey.com =C2=A0or by calling us= at (888) 838-1955. We&#39;re here to help! Please note that our IT Help De= sk is available, Monday through Friday, 8:00 AM to 9:00 PM EST. Kind regards, IT Support and Services Team --0000000000001fd30e06116f735b--

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