--000000000000c9671d05fa180042 Content-Type: multipart/alternative; boundary="000000000000c9671c05fa180041" --000000000000c9671c05fa180041 Content-Type: text/plain; charset="UTF-8" Hi Gary, As per your email in regards to an audit request. For this particular invoice, the reason why they were in the 61-90 days aging as of Dec 2022 is because government clients usually pay anywhere from 60-90 days. We put net 60 terms because we want them to know that this is the ideal timeframe we expect payment. Also to note that for government entity clients, there are adjustments sometimes based on caregiver clock in and out with addition of lunch break. What happens sometimes is once they review the invoice, they get back to us for adjustments and or credits. Which delays the payment further. Unfortunately we don't have a system where we can see if and when the invoice was resubmitted. This was most likely done by Sandra at the time if at all it was resubmitted. [image: image.png] *Ali Malik* Manager - Financial Operations --000000000000c9671c05fa180041 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Gary, As per your email in regards t= o an audit request.=C2=A0 For this particular invo= ice, the reason why they were in the 61-90 days aging as of Dec 2022 is bec= ause government=C2=A0clients usually pay anywhere from 60-90 days. We put n= et 60 terms because we want them to know that this is the ideal timeframe w= e expect payment.=C2=A0 Also to note that for gove= rnment=C2=A0entity clients, there are adjustments sometimes based on caregi= ver clock in and out with addition of lunch break. What happens sometimes= =C2=A0is once they review the invoice, they get back to us for adjustments = and or credits. Which delays the payment further. = Unfortunately we don't=C2=A0have a system where we can see if and when = the invoice was resubmitted. This was most likely done by Sandra at the tim= e if at all it was resubmitted. Ali Malik Manager - Financial Operations=C2=A0 --000000000000c9671c05fa180041-- --000000000000c9671d05fa180042 Content-Type: image/png; name="image.png" Content-Disposition: inline; filename="image.png" Content-Transfer-Encoding: base64 Content-ID: X-Attachment-Id: ii_lgv3747l0 iVBORw0KGgoAAAANSUhEUgAABhkAAAL4CAIAAADpuQF5AAAgAElEQVR4nOzddXzU5hsA8CfJ5Vx6 dfcWSkuLFinuDsNtwHDbhg4Y7m7DhssYw91dSqFAoYW2WN295xL9/XFFR6ETWOkv38+kTXJvnjd5 75o89+Z9kaysLPjirl692qxZsy+/34/gQioLLqSy4EIqCy6ksuBCKgsupH9FOYz53w8peWunsFMd b58c5lVuQvrHuJDKggupLLiQyoILqSy4kD6HclgFLqSyqNgh8f6VUv4qiqL+k/1+BBdSWXAhlQUX UllwIZUFF1JZcCH9K8phzP9+SF7DTmYN+ycF/F8cpX+MC6ksuJDKggupLLiQyqIchvRXlcMqcCGV RcUOCf23CvpLKvYx/bdwIZUFF1JZcCGVBRdSWXAhlUU5DOmTymHMXEhlwYVUFlxIZcGFVBZcSGXB hfQ5lMMqcCGVRcUOCdm8efO/VRaHw+FwOBwOh8PhcDgcDqdiQ1iW/a9j4HA4HM7XIS4uLjAw8L+O 4h3Hjx/v0qXLJzd7GX7gdqIJRRB1zKkt4drvZi0c0bam5FN9c3UZMVfCHxSbcVSfvH/feUn9rjOm TA6x+Xcir1iYW+vGjFp1KWToxl3TW+H/dTRfNYZh0tLSPD09P7mlyWQqKChwdXX9AlF9btnZ2XK5 XCKRfHBtVlaWQqEobe1XhGXZlJQUL68PD9mVmprq4uL