Hi Tim,
We could not remove Hua in 6 of the 7 QuickBooks accounts (excluding Montreal desktop QBooks).
From: Timothy Thomas <tt@thekey.com>
Sent: Tuesday, July 16, 2024 9:52 AM
To: brian.fialko@thekey.com
Cc: Alyson Rohane <alyson.rohane@thekey.com>; Cheryl Cartwright <ccartwright@thekey.com>; Chuck Terlesky <cterlesky@thekey.com>; Daniel Barakat <daniel.barakat@thekey.com>; Elizabeth Clark <eclark@thekey.com>; Frank Liu <fliu@thekey.com>; Geraldine Nath <geraldine.nath@thekey.com>; Joey Taylor <joey.taylor@thekey.com>; Katherine Cope <marykatherine.cope@thekey.com>; Kristy Poyner <kristy.poyner@thekey.com>; Laszlo Kovacs <laszlo.kovacs@thekey.com>; Lisa Barker <lisa.barker@thekey.com>; Lito Delapena <lito.delapena@thekey.com>; Michelle Schefter <michelle.kenaga@thekey.com>; Natalie Cahoone <natalie.cahoone@thekey.com>; Sharon Speirs <sspeirs@thekey.com>; Stephanie Fuston <stephanie.fuston@thekey.com>; Timon Page <timon.page@thekey.com>; Troy Riha <troy.riha@thekey.com>
Subject: Re: CAD Hypercare Update - 07/08/2024
Which quickbooks account are you referring to?
Tim Thomas
Head of Canada Division | TheKey
Mobile: 514.591.9387
<https://www.thekey.com/>
On Tue, Jul 16, 2024 at 8:57 AM <brian.fialko@thekey.com <mailto:brian.fialko@thekey.com> > wrote:
Hi Alyson,
All QuickBooks access related to outside users are removed except an employee that is no longer with the key, Hua Wu, the previous Canadian Controller. We are not the owners so we cannot remove her access. Tim, by any chance do you have the ability to remove Hua in QuickBooks?
thank you,
Brian
From: brian.fialko@thekey.com <mailto:brian.fialko@thekey.com> <brian.fialko@thekey.com <mailto:brian.fialko@thekey.com> >
Sent: Friday, July 12, 2024 11:34 AM
To: 'Alyson Rohane' <alyson.rohane@thekey.com <mailto:alyson.rohane@thekey.com> >; 'Daniel Barakat' <daniel.barakat@thekey.com <mailto:daniel.barakat@thekey.com> >; 'Elizabeth Clark' <eclark@thekey.com <mailto:eclark@thekey.com> >; 'Lito Delapena' <lito.delapena@thekey.com <mailto:lito.delapena@thekey.com> >
Cc: 'Timothy Thomas' <tt@thekey.com <mailto:tt@thekey.com> >; 'Troy Riha' <troy.riha@thekey.com <mailto:troy.riha@thekey.com> >; 'Timon Page' <timon.page@thekey.com <mailto:timon.page@thekey.com> >; 'Kristy Poyner' <kristy.poyner@thekey.com <mailto:kristy.poyner@thekey.com> >; 'Laszlo Kovacs' <laszlo.kovacs@thekey.com <mailto:laszlo.kovacs@thekey.com> >; 'Lisa Barker' <lisa.barker@thekey.com <mailto:lisa.barker@thekey.com> >; 'Katherine Cope' <marykatherine.cope@thekey.com <mailto:marykatherine.cope@thekey.com> >; 'Michelle Schefter' <michelle.kenaga@thekey.com <mailto:michelle.kenaga@thekey.com> >; 'Natalie Cahoone' <natalie.cahoone@thekey.com <mailto:natalie.cahoone@thekey.com> >; 'Sharon Speirs' <sspeirs@thekey.com <mailto:sspeirs@thekey.com> >; 'Stephanie Fuston' <stephanie.fuston@thekey.com <mailto:stephanie.fuston@thekey.com> >; 'Cheryl Cartwright' <ccartwright@thekey.com <mailto:ccartwright@thekey.com> >; 'Chuck Terlesky' <cterlesky@thekey.com <mailto:cterlesky@thekey.com> >; 'Frank Liu' <fliu@thekey.com <mailto:fliu@thekey.com> >; 'Geraldine Nath' <geraldine.nath@thekey.com <mailto:geraldine.nath@thekey.com> >; 'Joey Taylor' <joey.taylor@thekey.com <mailto:joey.taylor@thekey.com> >
Subject: RE: CAD Hypercare Update - 07/08/2024
Hi Alyson,
We will have this done by Wednesday. We had to reach out to a few additional employees on our end to remove QB access for certain subsidiaries. We will let you know as soon as this is complete.
Thank you,
Brian
From: Alyson Rohane <alyson.rohane@thekey.com <mailto:alyson.rohane@thekey.com> >
Sent: Friday, July 12, 2024 11:29 AM
To: Brian Fialko <brian.fialko@thekey.com <mailto:brian.fialko@thekey.com> >; Daniel Barakat <daniel.barakat@thekey.com <mailto:daniel.barakat@thekey.com> >; Elizabeth Clark <eclark@thekey.com <mailto:eclark@thekey.com> >; Lito Delapena <lito.delapena@thekey.com <mailto:lito.delapena@thekey.com> >
Cc: Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> >; Troy Riha <troy.riha@thekey.com <mailto:troy.riha@thekey.com> >; Timon Page <timon.page@thekey.com <mailto:timon.page@thekey.com> >; Kristy Poyner <kristy.poyner@thekey.com <mailto:kristy.poyner@thekey.com> >; Laszlo Kovacs <laszlo.kovacs@thekey.com <mailto:laszlo.kovacs@thekey.com> >; Lisa Barker <lisa.barker@thekey.com <mailto:lisa.barker@thekey.com> >; Katherine Cope <marykatherine.cope@thekey.com <mailto:marykatherine.cope@thekey.com> >; Michelle Schefter <michelle.kenaga@thekey.com <mailto:michelle.kenaga@thekey.com> >; Natalie Cahoone <natalie.cahoone@thekey.com <mailto:natalie.cahoone@thekey.com> >; Sharon Speirs <sspeirs@thekey.com <mailto:sspeirs@thekey.com> >; Stephanie Fuston <stephanie.fuston@thekey.com <mailto:stephanie.fuston@thekey.com> >; Cheryl Cartwright <ccartwright@thekey.com <mailto:ccartwright@thekey.com> >; Chuck Terlesky <cterlesky@thekey.com <mailto:cterlesky@thekey.com> >; Frank Liu <fliu@thekey.com <mailto:fliu@thekey.com> >; Geraldine Nath <geraldine.nath@thekey.com <mailto:geraldine.nath@thekey.com> >; Joey Taylor <joey.taylor@thekey.com <mailto:joey.taylor@thekey.com> >
Subject: Re: CAD Hypercare Update - 07/08/2024
Good morning, @Brian Fialko <mailto:brian.fialko@thekey.com> and @Lito Delapena <mailto:lito.delapena@thekey.com> -
Can you please provide an update on the outstanding tasks under your name and when they will be completed?
On Mon, Jul 8, 2024 at 5:41 PM Alyson Rohane <alyson.rohane@thekey.com <mailto:alyson.rohane@thekey.com> > wrote:
Hello, all -
Below are the remaining open tasks for the Canada Go-Live project. Please provide updates on the past due tasks and let us know if you have any questions.
Go-Live Deadline:
Completed
Status:
Hypercare
In Progress
Step #
Activity
Start
Due
Task Owner
49.1
Complete the Refund (Montreal)
5/6/2024
6/7/2024
Elizabeth/Lito
85
Close additional CAD bank accounts
9/1/2024
9/1/2024
Laszlo/Elizabeth
87
Remove access for all users outside of Accounting for QB. Once downloaded all files, set user access to 'read-only'
6/10/2024
6/14/2024
Brian
Thank you!
--
Alyson Rohane
Continuous Improvement Analyst 3
<mailto:alyson.rohane@thekey.com> alyson.rohane@thekey.com
<https://www.google.com/u/0/ac/images/logo.gif?uid=103821066646900821733&service=google_gsuite>