--000000000000f8da970619202682 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey @John Janiga , Busy morning!! We spoke to our employee last time and she said this is false, she worked the full shifts. But it seems to be a game of he said she said. In my opinion, we should just correct the invoice to what they are asking and get paid. It's been 5 months, I doubt this gets resolved any other way. @Timothy Thomas Please confirm if this is ok? Thank you, On Thu, May 23, 2024 at 10:36=E2=80=AFAM John Janiga wrote: > Hello Joey, > > Can you please see the forward from Elogia received regarding requested > billing changes. > > If you can confirm these should be adjusted, I can request through the > invoicing team and send them to Elogia for payment. > > Thank you and let me know if you have any questions. > > Best Regards, > *John Janiga* > Collections Analyst 2 > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > > > ---------- Forwarded message --------- > From: Directrice Soins Infirmiers - ELO > Date: Thu, May 23, 2024 at 10:13=E2=80=AFAM > Subject: RE: Residence SEC Elogia (158740) - The Key - Outstanding Invoic= e > - Please Respond By 5.24.2024 > To: John Janiga > Cc: Michel Savoie - ELO > > > Bonjour Mr Janiga, > > > > Selon nos dossiers il y a pr=C3=A9sence d=E2=80=99erreur sur cette factu= ration. > > > > Des demandes de correctifs ont =C3=A9t=C3=A9 demand=C3=A9 le 18 janvier ,= 7 mars et 4 > avril qui sont rest=C3=A9s sans r=C3=A9ponse. > > > > Ci-joint la feuille de pr=C3=A9sences de l=E2=80=99employ=C3=A9 qui a ass= ur=C3=A9 le service. > > > > Le 1r janvier nous devons =C3=AAtre factur=C3=A9 pour 5.5 hrs et non 8hrs= . L=E2=80=99employ=C3=A9 > a travaill=C3=A9 de 7h30 =C3=A0 13h30. > > > > Le 2 janvier nous devons =C3=AAtre facturer pour 6.5 hrs et non 7hrs. L= =E2=80=99employ=C3=A9 > a travaill=C3=A9 de 7h30 =C3=A0 14h30. > > > > Merci d=E2=80=99apporter les correctifs pour le remboursement. > > > > Bonne journ=C3=A9e > > > > Diane Guertin > Directrice - Soins Infirmiers 5440 rue Sherbrooke E. > Montr=C3=A9al (Qu=C3=A9bec) H1V 1A1 > T (514) 259-1234 > [image: ELO2-CMYK-FR-low.png] > > > > > > > > > Ce courriel peut contenir de l=E2=80=99information privil=C3=A9gi=C3=A9e,= confidentielle ou > prot=C3=A9g=C3=A9e contre la divulgation. L=E2=80=99envoi de ce courriel = qui est destin=C3=A9 > exclusivement au(x) destinataire(s) mentionn=C3=A9(s) ne constitue pas un= e > renonciation =C3=A0 un droit de quelque nature que ce soit. Toute utilisa= tion, > transmission ou copie non autoris=C3=A9e de ce courriel est interdite. Si= vous > avez re=C3=A7u ce courriel par erreur, veuillez en aviser l=E2=80=99exp= =C3=A9diteur et > d=C3=A9truire toute copie en votre possession. > > This e-mail may contain information that is privileged, confidential > and/or exempt from disclosure. No waiver whatsoever is intended by sendin= g > this e-mail which is intended only for the named recipient