Re: FW: Amazon Accounts

Kathryn just shared her screen and we could see that approval is now
pending with Gerri.  @Geraldine Nath <geraldine.nath@thekey.com> if you can
please approve when you get a chance.

Once that final approval is complete you should have the access within 15
minutes.

On Tue, Mar 5, 2024 at 6:55 AM Kathryn Nester <knester@thekey.com> wrote:

> Thank you for all the help! Just to clarify, at what point should we see
> the Amazon store on our Coupa?
>
> Thanks,
> Kathryn
>
> On Tue, Mar 5, 2024 at 1:32 AM Troy Riha <troy.riha@thekey.com> wrote:
>
>> Excellent.  Happy to help.
>>
>> Thank you
>>
>> Troy Riha
>> Finance IT Systems Director - The Key
>> +253-988-8908
>>
>>
>>
>> On Mon, Mar 4, 2024 at 10:02 PM Cheryl Cartwright <ccartwright@thekey.com>
>> wrote:
>>
>>> All approved.
>>>
>>> We appreciate you helping us navigate this.
>>>
>>> Cheryl
>>>
>>> On Mon, Mar 4, 2024 at 3:38 PM Troy Riha <troy.riha@thekey.com> wrote:
>>>
>>>> Cheryl, could you please help me double check.  Please login to Sayvint
>>>> (instructions in thread below if needed), and confirm no
>>>> pending approvals.  If you could please take a screenshot if you cannot see
>>>> any pending.  I'm hoping unlike my screenshot you do not have '0' pending,
>>>> and you can click on pending approvals to approve the request.
>>>>
>>>> FYI I did check Poulami and Kathryn I do see in Coupa that there is a
>>>> pending request for both
>>>> [image: image.png]
>>>>
>>>> On Mon, Mar 4, 2024 at 3:14 PM Cheryl Cartwright <
>>>> ccartwright@thekey.com> wrote:
>>>>
>>>>> Hi Troy,
>>>>>
>>>>> I am the manager and I have the Amazon store. We are trying to add the
>>>>> amazon store to Poulami and Kathryn’s coupa pages as they do the bulk of
>>>>> the ordering for clients.
>>>>>
>>>>> They have already started the process for approval weeks ago and
>>>>> nothing has changed. We are stuck as no one has received anything for
>>>>> approval.
>>>>>
>>>>> Cheryl
>>>>>
>>>>> On Mon, Mar 4, 2024 at 2:44 PM Troy Riha <troy.riha@thekey.com> wrote:
>>>>>
>>>>>> Current Roles in Coupa for Cheryl are Expense user and Invoice
>>>>>> approver.  Within the Sayvint application you can request the *Purchase
>>>>>> User* Role to be added.  This will workflow to the manager, and then
>>>>>> when approved to Gerri/Anotte to approve.  This should then enable Cheryl
>>>>>> to access the Amazon store.  (If this role has already been requested, both
>>>>>> Cheryl and the manager should be able to see this pending access/approval
>>>>>> in Sayvint).
>>>>>>
>>>>>> [image: image.png]
>>>>>>
>>>>>> Access Sayvint from your browser, by clicking on Google App's icon
>>>>>> then scrolling down until you see the Sayvint Production icon.
>>>>>>
>>>>>> [image: image.png]
>>>>>>
>>>>>> Select Request New Access, click on Enterprise Roles then type in
>>>>>> Coupa and press Enter to see all the Coupa roles, then select *Coupa
>>>>>> - Purchase User*.
>>>>>> [image: image.png]
>>>>>>
>>>>>> Cheryl's manager will need to login into Sayvint to approve the
>>>>>> request.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Troy
>>>>>>
>>>>>> On Mon, Mar 4, 2024 at 12:49 PM <andreas.kozak@thekey.com> wrote:
>>>>>>
>>>>>>> Hi Umesh or Troy,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please see below, can you please help Cheryl?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thx,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Andy
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Andreas Kozak
>>>>>>>
>>>>>>> Procurement
>>>>>>>
>>>>>>> (631) 400-4409
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> https://thekey.com/
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Cheryl Cartwright <ccartwright@thekey.com>
>>>>>>> *Sent:* Monday, March 4, 2024 15:44
>>>>>>> *To:* Andreas Kozak <andreas.kozak@thekey.com>; Poulami Shah <
>>>>>>> poulami.shah@thekey.com>; Kathryn Nester <knester@thekey.com>;
>>>>>>> Timothy Thomas <tt@thekey.com>
>>>>>>> *Subject:* Amazon Accounts
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Good Afternoon Andy,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Poulami and Kathryn still do not have approval for the Amazon store
>>>>>>> to be added to their Coupa. The message they are receiving is that it is
>>>>>>> waiting from my approval but I haven't received anything and there are no
>>>>>>> tasks for approval in my actual Coupa account.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Can you please direct me to the right place to have this moved along
>>>>>>> as they do all the ordering for our clients which happens daily.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Cheryl
>>>>>>>
>>>>>>
>
> --
>
> Kathryn Nester
>
> Employee Care Manager
>
> ___________________
>
>
> Office: 416-488-8777
>
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
>