--000000000000b142ec0625b573dd Content-Type: multipart/alternative; boundary="000000000000b142eb0625b573dc" --000000000000b142eb0625b573dc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable [image: image.png] Hope this helps. Danielle James LPN *Milwaukee General Manager * *Please note my email has changed:* danielle.james@thekey.com (414) 309-4827 (414) 219-0300 TheKey.com [image: TheKey] On Wed, Oct 30, 2024 at 12:24=E2=80=AFPM Timothy Thomas wro= te: > Could you provide info on the 4 assessments that didn't start in > September? This shows Emily's closing rate is 50% - target is 70. > > Is she being sent to assessments that aren't ready to start yet? > > On Wed, Oct 30, 2024 at 11:40=E2=80=AFAM Danielle James > wrote: > >> Hi, >> >> We had 6 Caring.com that got pushed over to opportunities. These are >> typically opportunities that do not turn into actual clients. ( Just to >> give you an idea we have not had 1 client start from caring.com since >> 2022) >> >> We had 3 clients entered in as duplicates so not sure if that is being >> included in our numbers. >> >> We also had 2 Oasis leads that were entered prior to an assessment >> scheduled that were closed. Due to the high amount of leads we get from >> them we usually don't enter until an assessment is scheduled. >> >> >> Danielle James LPN >> *Milwaukee General Manager * >> *Please note my email has changed:* >> danielle.james@thekey.com >> (414) 309-4827 >> (414) 219-0300 >> TheKey.com >> [image: TheKey] >> >> >> On Wed, Oct 30, 2024 at 10:31=E2=80=AFAM Timothy Thomas = wrote: >> >>> Here are the stats per site. >>> >>> >>> [image: Screenshot 2024-10-30 at 11.30.04=E2=80=AFAM.png] >>> >>> On Wed, Oct 30, 2024 at 11:28=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Hey Team, >>>> >>>> We've seen a significant decline in our assessment to start of care >>>> ratio. Which as a region was in the mid 60% in July and August but fel= l to >>>> 50% in September. >>>> >>>> Do you have any insights to share? Could you ask your CSMs if they hav= e >>>> some thoughts? >>>> >>>> Thanks >>>> >>>> -- >>>> >>>> *Tim Thomas* >>>> Head of Midwest & Canada Divisions | *TheKey* >>>> Mobile: 514.591.9387 >>>> [image: TheKey] >>>> >>> --000000000000b142eb0625b573dc Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hope this helps. Danielle James LPN = Milwaukee Genera= l Manager=C2=A0 Please note my e= mail has changed: danielle.ja= mes@thekey.com (414) 309-4827 (414) 219-0300 TheKey.com <a href=3D"https://www.thekey.co= m/" style=3D"color:rgb(27,90,150);background-color:transparent" target=3D"