Thanks done!
On Wed, May 24, 2023 at 6:09 PM Chen Xie <chen@thekey.com> wrote:
> Typo on Cheryl, she was between Safety and Goal, did not exceed Stretch on
> Billable hours. She was between safety and stretch on starts. The dollar
> payouts are correct
>
> On Wed, May 24, 2023 at 4:32 PM Chen Xie <chen@thekey.com> wrote:
>
>> Angie/Tim, see below the bonus outcomes for your Regional Managers.
>> Please let me know if there are any questions. You are welcome to forward
>> along any of the below data to them with your own voiceover and/or
>> commentary as appropriate.
>>
>>
>>
>> Chuck Terlesky --- Caregiver Ambassador
>>
>> Quarterly Target --- $7,500. Revenue Target --- $1,875. Net Caregiver
>> Increase and New Caregiver Retention Target --- $2,813.
>>
>> Net Caregiver Increase --- we saw our working caregiver team increase by
>> 0.4% for the quarter, or 0.1% per month. On this metric, Target is 1.5%
>> monthly growth, Safety is 1% and Stretch is 2%. Since we did not see 1%
>> monthly caregiver team growth, we unfortunately did not achieve an
>> incentive on this metric.
>>
>> New Caregiver Retention --- New Caregiver Retention was 69.7% over the
>> course of the quarter. On this metric, Target is 75% Retention, Safety is
>> 60% and Stretch is 90%. You were between safety and target no this metric,
>> and earned $2,018.
>>
>> Our Q1 Revenue was more than 5% off target, so unfortunately we did not
>> achieve an incentive on this metric.
>>
>> Total Bonus in Q1 is $2,018
>>
>> ---
>>
>> Cheryl Cartwright --- Success
>>
>> Quarterly Target --- $7,100. Revenue Target --- $1,775. Client Starts and
>> Billable Hours Target --- $2,663.
>>
>> Client Starts --- we had 223 Client Starts over the three month period
>>
>> Client Billable Hours --- we had 245,974 Billable hours over the three
>> month period.
>>
>> We had months with 7, 8 and 8 active client success managers, giving us
>> 23 countable months for the quarter.
>>
>> Our Success Managers averaged 9.7 Client Starts per person in Q1. On this
>> metric, Target is 12, Safety is 8 and Stretch is 16, and we were between
>> safety and stretch here. $1,438 on your incentive was earned.
>>
>> Our Success Managers averaged 10,694 hours per Success Manager in Q1.
>> Target is 13,200 hours, Safety is 6,000 and Stretch is 19,800. You exceeded
>> the stretch goal here, so you earned $1,921.
>>
>> Our Q1 Revenue was more than 5% off target, so unfortunately we did not
>> achieve an incentive on this metric.
>>
>> Total bonus in Q1 is $1,438 + $1,921 = $3,359.
>>
>> Remember in Q2, we will no longer have the above metrics. Instead we will
>> have the metric for 90%+ Retention of Long-Term Clients and 65% LTI
>> Outcomes.
>>
>> ---
>>
>> Joey Taylor --- Solutions
>>
>> Quarterly Target --- $6,000. Revenue Target --- $1,500. Client Start of
>> Care Target --- $4,500.
>>
>> For Q1, we had 215 total starts of care recorded by our Solutions Team.
>> We had 2, 3 and 3 active Solutions Managers on the team, so all metrics are
>> divided by 8. On this metric, Target was 26, Safety was 15, and Stretch was
>> 39. We landed just above target at 26.8 Starts per Client Success Manager,
>> so met an incentive of $4,777 here.
>>
>> Our Q1 Revenue was more than 5% off target, so unfortunately we did not
>> achieve an incentive on this metric.
>>
>> Total Bonus in Q1 is $4,777
>>
>> Remember on this one, in Q2 we are transitioning to the Non-Bee Start
>> Goal & the Long Term Intention to Outcome.
>>
>>
>> ---
>>
>> Sharon Speirs --- Staffing
>>
>> Quarterly Target --- $4,138. Revenue Target --- $1,034. Shifts Target,
>> New CG Target --- $1,552 ea
>>
>> Shifts --- we conducted 30,435 shifts over the three month period. There
>> were 8 active staffers on your census each month, giving us 24 staffing
>> manager months in play. That gives you an average of 1,268 shifts per
>> month. On this metric, Target is 1,500, Safety is 1,200 and Stretch is
>> 1,800. We came in above the safety but under the target, at 22% between
>> safety and target, giving us achievement of $592 on this metric.
>>
>> New CG Hires --- we recorded 234 new caregivers hired and staffed over
>> the three month period. Divided by 24, we averaged 9.75 caregiver starts
>> per staffer. On this metric, Target is 12, Safety is 9 and Stretch is 18.
>> We came in just ahead of safety on this metric and achieved $621 on this
>> metric.
>>
>> Our Q1 Revenue was more than 5% off target, so unfortunately we did not
>> achieve an incentive on this metric.
>>
>> Total bonus in Q1 is $592 + $621 = $1,213
>>
>> Remember in Q2, we will no longer have the two staffing metrics above as
>> your core metrics --- you will instead be measured on Caregiver Margin
>> Improvement and CG Match Score (Target 8.9-9.1).
>>
>>
>>
>>
>>
>> --
>>
>>
>> *Chen Xie*CSO |
>> *TheKey*650-208-2390
>> [image: TheKey] <https://homecareassistance.com/>
>>
>
>
> --
>
>
> *Chen Xie*CSO |
> *TheKey*650-208-2390
> [image: TheKey] <https://homecareassistance.com/>
>