--0000000000004f942706302e57da Content-Type: multipart/alternative; boundary="0000000000004f942606302e57d9" --0000000000004f942606302e57d9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, We have always have used and need to continue to use the work history in IDPH to determine a caregivers eligibility. That is how I trained HR when we turned process over to them. IDPH expects us to. They provide this information as a guide to our hiring decisions. IDPH guidelines requires we check this site within two weeks of hire, because we cannot obtain caregiver social security numbers prior to hire. The caregiver in question worked at four or five agencies for two to five weeks, as a home maker or personal care worker. So, this caregiver is either coming on in between private gigs. A $405 investment on our part. Or, she is behaving in such a way she is terminated after a very short time. Either way there is a red flag. Does that help? Thanks, Diane On Wed, Mar 12, 2025 at 7:09 PM Timothy Thomas wrote: > Let me know what you think and I'll respond on your behalf. > > ---------- Forwarded message --------- > From: Mansi Mehta > Date: Wed, Mar 12, 2025 at 5:32=E2=80=AFPM > Subject: Re: IDPH Process- Chicago > To: Cassandra > Cc: Timothy Thomas , Emily Russell emily.russell@thekey.com> > > > Hi Cassandra, > > Thanks for flagging this. I'll investigate Diane's use of IDPH and circl= e > back as I learn more. To clarify its intended purpose is to solely suppor= t > background checks. I think this poses a different set of questions as to > why the office is turning away candidates due to not working with a home > care agency for an extended period of time. I did review our compliance > spreadsheet and this is not a requirement for hire. > > > > > > On Wed, Mar 12, 2025 at 2:22=E2=80=AFPM Cassandra > wrote: > >> Hi Team, >> >> I am seeking clarification on the use of IDPH in our hiring process. My >> understanding is that a caregiver's hire eligibility is not determined b= y >> their work history in the site, the site is intended to be used as a way= to >> review if the caregiver has a criminal past. However, it appears that >> Diane is using the site to review work history and disqualify candidates >> based on her assessment. >> >> This has led to a situation where a caregiver, Alina Farnieva, had her >> offer rescinded and is unhappy about the situation. To ensure that the s= ite >> is being used correctly, could you please clarify the intended use of ID= PH >> in our hiring process? >> >> I have attached the caregiver's interview guide and relevant screenshots= . >> >> >> >> - *Interview feedback received from Michelle after secondary >> interview. * >> >> [image: image.png] >> >> >> >> - *Response from Diane regarding why Brian was asked to remove the >> caregiver from the hiring process. * >> >> [image: image.png] >> >> >> >> Thank you, >> >> Cassandra Liberius >> >> Director of Talent Acquisition | TheKey >> >> Of