--0000000000001f0bae0608b7f3d6 Content-Type: multipart/alternative; boundary="0000000000001f0baa0608b7f3d5" --0000000000001f0baa0608b7f3d5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable [image: image.png] On Fri, Oct 27, 2023 at 12:13=E2=80=AFPM Timothy Thomas wro= te: > @Vashon Palloo can you tell me how many times > it was declined and do we have proof of that to share with this client. > > Thanks! > > On Fri, Oct 27, 2023 at 11:20=E2=80=AFAM John Janiga > wrote: > >> Hello Timothy, >> >> Vashon states it was individually. >> >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Fri, Oct 27, 2023 at 10:00=E2=80=AFAM John Janiga >> wrote: >> >>> Thanks Tim, >>> >>> I will ask Vashon for confirmation. >>> >>> Will report back with his reply. >>> >>> Best! >>> *John Janiga* >>> Senior Accounts Receivable Specialist >>> *john.janiga@thekey.com * >>> *408-647-7538 * >>> TheKey.com >>> [image: TheKey] >>> >>> >>> >>> On Fri, Oct 27, 2023 at 9:49=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Can you validate that the card was run for those three invoices >>>> independently? or if they're trying to put through a lump sum? >>>> >>>> Thanks John! >>>> >>>> On Fri, Oct 27, 2023 at 9:48=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Weekly >>>>> >>>>> On Fri, Oct 27, 2023 at 9:44=E2=80=AFAM John Janiga >>>>> wrote: >>>>> >>>>>> Hello Timothy, >>>>>> >>>>>> Do you know the frequency of the payment runs for Montreal invoicing= , >>>>>> is it weekly or bi -monthly? >>>>>> >>>>>> Thank you, >>>>>> >>>>>> *John Janiga* >>>>>> Senior Accounts Receivable Specialist >>>>>> *john.janiga@thekey.com * >>>>>> *408-647-7538 * >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> >>>>>> On Thu, Oct 26, 2023 at 7:41=E2=80=AFPM Timothy Thomas wrote: >>>>>> >>>>>>> Hi Patrick, >>>>>>> >>>>>>> I agree, the card should be charged every week and it may have been >>>>>>> but only flagged to me after multiple failed attempts. I will look = into >>>>>>> this first thing tomorrow and get back to you. >>>>>>> >>>>>>> Thanks for your understanding. >>>>>>> Tim >>>>>>> >>>>>>> On Thu, Oct 26, 2023 at 7:24=E2=80=AFPM Patrick Casey >>>>>>> wrote: >>>>>>> >>>>>>>> I really do not understand what is wrong here. The credit card in >>>>>>>> fact has plenty of space available on it. I don=E2=80=99t understa= nd why it is not >>>>>>>> charged every week. Is there an attempt to put a large sum on all = at once? >>>>>>>> Maybe it should be broken up on a weekly basis as it was supposed = to be. >>>>>>>> This is pretty simple and mystifies me why it has to be made so co= mplex? >>>>>>>> >>>>>>>> Sent from my iPhone >>>>>>>> >>>>>>>> On Oct 26, 2023, at 5:08 PM, Kelly Leigh Casey >>>>>>> kcpsolutions@gmail.com> wrote: >>>>>>>> >>>>>>>> =EF=BB=BFGot it- sorry. It was way at the bottom:) >>>>>>>> >>>>>>>> K >>>>>>>> >>>>>>>> On Oct 26, 2023, at 5:07=E2=80